AI Customer Service

Customer service, automated. Discover AI startups building chatbots, support platforms, and conversational systems that scale human support.

60
Startups
$709.3B
Total Funding
3
Sector Queries
Updated Hourly

Top Startups in AI Customer Service

OpenAI

OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity.

Artificial Intelligence
Large Language Models
Generative AI
$57.9B
San Francisco
Anthropic

Anthropic

Anthropic is an AI safety and research company dedicated to building reliable, interpretable, and steerable AI systems, with Claude serving as their primary AI assistant product.

AI Research
AI Safety
AI Assistant Development
$93.3B
San Francisco
OpenAI's Apps SDK

OpenAI's Apps SDK

A framework for building interactive applications directly within ChatGPT conversations.

Foundation Model
Agentic AI
AI Agent
$238.6B
San Francisco
Wiz

Wiz

Cloud security platform identifying and removing critical risks across AWS, Azure, GCP, and Kubernetes.

Enterprise
Cybersecurity
Cloud Security
$2.7B
New York City
Qualitest

Qualitest

Enterprise
Quality Assurance
Test Automation
N/A
Stripe, Inc.

Stripe, Inc.

Stripe, Inc. is an Irish-American multinational financial services and software as a service company dual-headquartered in South San Francisco, California, Unit

Fintech
Payments
SaaS
$12.1B
South San Francisco
HP

HP

Enterprise
Information Technology (IT)
Printing
N/A
Deel

Deel

Deel is a global HR platform that simplifies hiring, payroll, and compliance for international teams across 150+ countries.

Payroll
Fintech
Payments
$18.0B

xAI

xAI is Elon Musk AI company building Grok, a large language model integrated into X (Twitter) and Tesla.

Artificial Intelligence
Large Language Models
Generative AI
$127.2B
Palo Alto
SentinelOne

SentinelOne

SentinelOne delivers autonomous cybersecurity through its AI-powered Singularity Platform, protecting endpoints, cloud workloads, and identities.

Enterprise
Cybersecurity
Endpoint Security
$800M

Arista Networks

Arista Networks is a leader in data-driven, client-to-cloud networking for data center/AI, campus, and routing environments.

Enterprise
Networking
Cloud Computing
$238M
Santa Clara
CATO Networks

CATO Networks

A Single-vendor SASE Platform

Enterprise
Network
Cybersecurity
$951M
Gong

Gong

Gong is a revenue intelligence platform that uses AI to analyze customer interactions and provide actionable insights that help sales teams win more deals.

AI
Artificial Intelligence
Business Software
$944M
Gusto

Gusto

Gusto is an all-in-one HR platform providing payroll, benefits, and HR management solutions for small and medium-sized businesses.

Enterprise
HR
Payroll
$856M
monday.com

monday.com

The work platform teams love to use. Built with AI to power faster, smarter work at any scale.

Work Management
Project Management
Collaboration Software
$234M
Navan

Navan

Navan is a corporate travel and expense management platform that unifies booking, policy enforcement, and expense reporting for modern businesses.

Enterprise
Travel
$1.3B
Palo Alto Networks

Palo Alto Networks

Global leader in cloud-native cybersecurity platform protecting networks and endpoints.

Enterprise
Cybersecurity
$55M
CrowdStrike

CrowdStrike

Cloud-native endpoint security and threat intelligence platform powered by AI.

Cybersecurity
Enterprise
Security Software
$1.2B
VAST Data

VAST Data

VAST Data builds a universal data platform for AI and analytics, offering high-performance flash storage and a data lakehouse architecture at petabyte scale.

Storage
Computing
Data Center
$881M
Armis Security

Armis Security

Armis is an agentless cybersecurity platform that provides asset intelligence and security for managed, unmanaged, and OT/IoT devices.

Enterprise
IoT
Cybersecurity
$837M
Tipalti

Tipalti

Tipalti is an accounts payable automation platform that streamlines global mass payments, supplier onboarding, and financial compliance for mid-market companies.

Fintech
Enterprise
Accounting
$903M
Snyk

Snyk

Snyk is a developer security platform that helps software teams find and fix vulnerabilities in code, open source dependencies, containers, and cloud infrastructure.

Enterprise
Development
Open Source
$1.2B
Axonius

Axonius

Axonius is a cybersecurity asset management platform that gives IT and security teams a comprehensive, unified inventory of all devices, users, cloud assets, and software.

Cybersecurity
Policy Management
Enterprise
$595M
Check Point Software

Check Point Software

Global cybersecurity leader providing AI-powered solutions for enterprises and governments.

Cybersecurity
Enterprise
Network Security
$1.5B
Tel Aviv

Accel

Venture capital firm investing in early-stage and growth-stage technology companies.

Venture Capital
Technology
Artificial Intelligence
$19.6B
Palo Alto
Cloudflare

Cloudflare

Cloud infrastructure platform providing CDN, security, and web optimization services.

Enterprise
Security
Cloud Computing
$2.2B
Squarespace

Squarespace

An all-in-one platform for building brands and businesses online, offering website creation, e-commerce, and marketing tools.

Website Builder
E-commerce Platform
SaaS
$582M
New York City

Cohesity

AI-powered data security and management platform for enterprise backup, recovery, and data insights.

AI
SaaS
Cybersecurity
$2.2B
San Jose
Apax Partners

Apax Partners

Global private equity firm investing in Tech, Services, and Internet/Consumer sectors.

Private Equity
Venture Capital
Technology
$77.0B
London
Toast

Toast

Cloud-based restaurant management and POS platform serving over 120,000 restaurants across the US.

Restaurant Tech
POS Systems
FoodTech
$1.4B
Boston
Notion

Notion

Notion is an all-in-one workspace that combines notes, wikis, tasks, and databases.

SaaS
Productivity
Collaboration
$200M
JIRA Service Management

JIRA Service Management

Atlassian's IT service management platform for high-velocity teams, integrating development, IT, and business operations.

ITSM
Enterprise Software
Workflow Automation
$210M
Sydney
ElevenLabs

ElevenLabs

ElevenLabs AI Music Generator allows users to quickly create high-quality, customized music tracks in any genre or style, with or without vocals, in multiple languages using simple text prompts.

AI
SaaS
Audio Technology
$1.6B
London

Founders Fund

Venture capital firm investing in revolutionary technologies and ambitious founders tackling big problems.

Venture Capital
Technology
Artificial Intelligence
$19.9B
San Francisco
Klaviyo

Klaviyo

Klaviyo is the only CRM built for B2C brands, powered by a built-in data platform and AI insights to unify marketing automation, analytics, and customer service for personalized experiences and accelerated growth.

Marketing Automation
E-commerce
SaaS
$373M
Webflow

Webflow

Website design and development platform.

Website Development Platform
No-Code Development
Content Management System (CMS)
$455M
San Francisco
Slack

Slack

Channel-based messaging and collaboration platform for team communication and workflow automation

SaaS
Collaboration
Communication
$1.4B
RingCentral

RingCentral

A leading provider of AI-powered global enterprise cloud communications and contact center solutions.

Cloud Communications
Unified Communications
Contact Center
$54M
Belmont
Zendesk

Zendesk

Cloud-based customer service and engagement platform providing ticketing, messaging, and AI-powered support tools.

Customer Service
Software
AI
$500K
San Francisco
1Password

1Password

Securely stores and manages passwords, secrets, and access for individuals, businesses, and AI agents.

Cybersecurity
Password Management
Identity and Access Management
$1.2B
Toronto
Tableau

Tableau

Interactive data visualization software company focused on business intelligence and analytics for all users.

SaaS
Data Analytics
Business Intelligence
$15M
Seattle
Intuit

Intuit

Intuit is a global financial technology company providing software and services for consumers and small businesses.

Financial Services
Software
Artificial Intelligence
$8.5B
Mountain View

Amadeus

Global travel technology company providing IT solutions and distribution systems for the travel industry.

Travel
SaaS
IT Services
$3.8B
Madrid
LexisNexis

LexisNexis

Global provider of legal, regulatory, and business information and analytics.

LegalTech
Data Analytics
SaaS
$60M
New York
Qualtrics

Qualtrics

Experience management software company helping organizations collect and analyze customer, employee, product, and brand feedback.

Customer Experience
Market Research
Software
$400M
Provo
Cvent

Cvent

Event management software platform for planning, executing, and measuring events.

Event Management Software
SaaS
Enterprise Software
$232M
Tysons
OwnBackup

OwnBackup

OwnBackup (now Own) is a SaaS data protection and recovery platform that backs up, restores, and manages data for Salesforce, Microsoft 365, and other SaaS applications.

Enterprise
Data
Data Management
$492M
Hugging Face

Hugging Face

Hugging Face is the leading AI community and platform for machine learning collaboration, enabling developers to build, share, and deploy models, datasets, and applications.

AI
Machine Learning
SaaS
$395M
New York
Harvey

Harvey

Harvey is a generative AI company building domain-specific AI for law firms, professional service providers, and Fortune 500 companies, offering an integrated and secure platform to augment professional work.

AI
LegalTech
SaaS
$1.3B
San Francisco
Automattic

Automattic

Automattic is the company behind WordPress.com, WooCommerce, Tumblr, and Jetpack, powering over 43% of the web through open-source and hosted web services.

Web Development
CMS
E-commerce
$300M
Miro

Miro

The online collaborative whiteboard platform for distributed teams.

Collaboration
SaaS
Productivity
$1M
San Francisco
Gong.io

Gong.io

AI-powered revenue intelligence platform for sales and customer-facing teams.

Revenue Intelligence
Sales Enablement
AI
$590M
San Francisco
Workday

Workday

Workday is an enterprise resource planning software company focusing on AI for its next chapter.

Enterprise
SaaS
AI
N/A
Hinge Health

Hinge Health

Hinge Health is a digital musculoskeletal clinic using AI and wearable sensors to deliver personalized physical therapy.

HealthTech
Digital Health
Telemedicine
$1.3B
San Francisco
LangChain

LangChain

LangChain is the platform for building reliable agents, providing tools for every step of the agent development lifecycle to unlock powerful AI in production.

AI
SaaS
Developer Tools
$260M
San Francisco

WordPress.com

A website hosting platform with a built-in AI assistant for content creation, editing, and design.

SaaS
Artificial Intelligence
Web Hosting
$63M
San Francisco
Hunters AI

Hunters AI

AI-powered SOC platform automating threat detection, investigation, and response for security teams.

Enterprise
Cybersecurity
Extended Detection and Response
$118M
Tel Aviv
Lusha

Lusha

Enterprise
Sales
Intelligence
$245M
HoneyBook

HoneyBook

An AI-powered clientflow management platform helping independent businesses streamline billing, contracts, and client communication.

SMB
Fintech
Enterprise
$465M
San Francisco
Pinecone Systems

Pinecone Systems

Fully managed serverless vector database for building scalable AI applications.

Enterprise
Data
Artificial Intelligence
$138M
New York
Customer service AI went mainstream. Zendesk, Freshdesk, and Intercom all ship AI support assistants. But pure-play winners like Ada, Drift, and Help Scout own specific workflows: Ada specializes in complex customer intent understanding, Drift in chat-first sales and support, Help Scout in knowledge base AI. The inflection point came with GPT-4: suddenly, chatbots could actually resolve 30-40% of support tickets without handoff. This created a new playbook: AI resolves easy issues, humans handle complex cases faster because context is already gathered. Companies like Klarna and DuckDuckGo cut support costs by 30-50% using AI-first approaches. The defensible winners integrate into customer data platforms (CDP), CRM, and ticketing systems—not build standalone chatbots. Context is everything: a customer service AI needs purchase history, previous interactions, account status, and issue classification to be useful. Startups that own the "support data layer" across platforms will outcompete point solutions. Expect consolidation into larger customer experience platforms (Salesforce, HubSpot acquisitions) within 2 years.

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