Best AI Customer Service (2026)
Customer service, automated. Discover AI startups building chatbots, support platforms, and conversational systems that scale human support.
Top 60 AI Customer Service, ranked
Ranked by disclosed funding, growth signals and traction. Updated September 2026.
OpenAI86Artificial IntelligenceSan Francisco, United States$509.1BOpenAI is an AI research and deployment company dedicated to ensuring that artificial general intelligence benefits all of humanity.
HubSpot Sales Hub86CRMCambridge, United States$175.0MIntegrated CRM platform with tools for marketing, sales, and customer service.
HubSpot Service Hub85Customer Service SoftwareCambridge, United StatesAll-in-one customer service software to delight customers and drive business growth.
OpenAI84Frontier AI LabSan Francisco, United States$122.0BArtificial intelligence research and deployment company focused on developing advanced AI models like GPT-5.6 and GPT-Live, offering products such as ChatGPT, DALL-E, and Whisper.
OpenAI83ProductivitySan Francisco, United States$10.0BAI research and deployment company building advanced language models like ChatGPT, DALL-E, and Whisper.
OpenAI82Foundation ModelSan Francisco, United States$249.6BOpenAI is an AI research and deployment company that provides a suite of products and services, including ChatGPT, API Platform, and an Apps SDK, offering advanced AI models and tools for developers to integrate AI capabilities into their applications.
OpenAI80Frontier AI LabSan Francisco, United States$24.5BAn AI research and deployment company focused on ensuring artificial general intelligence benefits all of humanity.
OpenAI79Frontier AI LabSan Francisco, United States$190.6BAn AI research and deployment company building safe and beneficial artificial general intelligence.
ChatGPT (OpenAI)78AI Language ModelsSan Francisco, United States$167.6BA leading AI chatbot and language model that can be used for generating, summarizing, and refining email content.
SpaceXAI77Frontier AI LabPalo Alto, United States$90.0BSpaceXAI is an artificial intelligence and social media company, a subsidiary of SpaceX, developing the generative AI chatbot Grok and the social network X.
Gong76Revenue IntelligenceSan Francisco, United States$944.1MAI-powered revenue intelligence platform for sales and customer-facing teams.
Nextiva75Unified CommunicationsScottsdale, United StatesCloud-based business communication platform offering unified communications, collaboration, and customer engagement tools.
Appsflyer75MarketingTel Aviv, Israel$293.1MAppsFlyer is a mobile attribution and marketing analytics platform that helps app developers and marketers measure and optimize campaign performance.
Harmony75AI AgentManhattan, United States$30.0MAI-native ITSM and ESM platform
Gong75AI$583.1MGong is a revenue intelligence platform that uses AI to analyze customer interactions and provide actionable insights that help sales teams win more deals.
Outreach75Sales Engagement PlatformSeattle, United StatesSales engagement platform to help revenue teams close more deals.
HubSpot CRM75CRMCambridge, United States$68.5MAll-in-one customer platform with integrated software for marketing, sales, service, content, data, and commerce.
OpenAI73Frontier AI LabSan Francisco, United States$190.6BAn AI research and deployment company dedicated to ensuring that artificial general intelligence benefits all of humanity.
Character.AI72Conversational AIMenlo Park, United States$150.0MA leading personal AI platform creating revolutionary open-ended conversational applications.
Oracle Corporation72Enterprise SoftwareAustin, United States$26KGlobal technology company providing enterprise software, cloud infrastructure, and hardware solutions.
Fin71AI AgentSan Francisco, United States$911.0MAI-powered customer service platform for seamless human-AI collaboration.
SalesLoft71Sales EnablementAtlanta, United States$270.0MAI Revenue Orchestration Platform for modern sales teams to drive pipeline and close deals faster.
NetSuite71Enterprise SoftwareAustin, United States$120.0MCloud-based enterprise resource planning and business management software
Front70Customer Service AutomationSan Francisco, United States$209.0MAI-powered customer operations platform for B2B teams to manage all customer communications in a single workspace.
Gainsight Customer Success70B2B SaaSSan Francisco, United States$405.3MCustomer Success and Product Experience software platform for customer retention and growth.
Sprout Social Influencer Marketing70Social Media ManagementChicago, United States$103.5MSocial media management and analytics platform for businesses.
SendGrid70Communication APIsDenver, United States$79.8MCloud-based email delivery platform for transactional and marketing emails.
HoneyBook70SMB SoftwareSan Francisco, United States$465.0MAn AI-powered clientflow management platform helping independent businesses streamline billing, contracts, and client communication.
Outreach70Agentic AISeattle, United States$293.5MAI-powered platform for revenue teams to automate workflows, improve engagement, and drive growth.
Klaviyo69Marketing AutomationBoston, United States$450.0MAn autonomous B2C CRM platform that unifies customer data and automates personalized experiences across multiple marketing channels.
Lacentral69Frontier AI Lab$11.0BAI research and deployment company building safe and beneficial AGI.
Salesforce Einstein69CRMSan Francisco, United States$65.0MAI-powered features integrated into Salesforce's CRM platform to enhance productivity and insights.
Aircall68Voice AINew York, United StatesAI-powered cloud communications platform for customer conversations.
Decagon AI68Artificial IntelligenceSan Francisco, United States$250.0MAI concierge platform for customer interactions.
- MOMoonshot AI68Frontier AI LabBeijing, China$5.8B
Chinese AI startup developing advanced large language models and AI agents, including the Kimi chatbot, with a focus on AGI research.
Airtable68Low CodeSan Francisco, United StatesAirtable offers a next-gen app-building platform that enables teams to create enterprise-ready AI workflows, apps, and agents without coding.
Salesforce Platform67CRMSan Francisco, United StatesAI-powered CRM suite for sales, service, marketing, commerce, and analytics.
Pylon67Agentic AITel Aviv, Israel$31.0MPylon is an AI-powered, modern support system built for B2B companies to resolve customer issues faster across multiple channels.
MishiPay67RetailTechLondon, United Kingdom$10.2MModular POS platform for modern retail, enabling frictionless shopping with self-checkout and RFID.
Customer.io67Customer Engagement PlatformBeaverton, United States$55.0MCustomer engagement platform.
Orion Advisor Solutions67FintechOmaha, United States$223.0MTechnology platform for financial advisors to manage client relationships and operations.
Decagon66AI AgentSan Francisco, United States$491.0MAI-powered customer support platform that uses autonomous AI agents to resolve complex customer inquiries.
Freshdesk66Customer Relationship ManagementSan Mateo, United StatesCloud-based software suite for customer engagement, IT service management, and CRM.
Pendo66Product AnalyticsRaleigh, United States$458.5MA product cloud company that helps businesses understand and improve how users interact with their software.
Bland65Voice AISan Francisco, United States$51.0MEnterprise Voice AI platform for automating 24/7 phone calls with self-hosted, custom AI agents.
Vapi65Voice AISan Francisco, United States$74.3MVapi provides a highly configurable API platform for developers and enterprises to build, deploy, and scale human-like voice AI agents.
Valerie Health64HealthcareSan Francisco, United States$39.0MAI front office for independent provider groups to automate administrative tasks and improve patient engagement.
Genesys Cloud CX64Contact Center AIDaly City, United States$3.9BCloud-based contact center solution for unified customer experiences across all channels.
Gupshup64Conversational AIBengaluru, India$34.0MGupshup is a conversational messaging platform that automates business conversations across channels like SMS, WhatsApp, voice, and video.
Pecan64EnterpriseTel Aviv, Israel$116.0MAutomated AI predictive analytics platform for businesses to build and deploy models.
Twilio64SaaSSan Francisco, United States$130.0MCloud communications platform providing APIs for voice, messaging, email, and video engagement.
Postscript64E-commerceSan Francisco, United StatesSMS marketing and sales platform for e-commerce brands, driving revenue through personalized messaging.
Acceltree Software64InsurTechPune, India$218KInnovative technology provider for the insurance and banking sectors, specializing in Insurtech solutions.
DevRev Inc.64AI-native platformPalo Alto, United States$151.0MAI-native platform unifying customer support and product development with a knowledge graph.
Compass64Real EstateNew York, United States$1.1BA real estate technology company providing an end-to-end platform for agents and clients.
Podium64Local Business Growth PlatformLehi, United States$422.7MAn all-in-one AI-powered lead management and communication platform for local businesses to acquire and convert new customers.
Dialpad63Unified CommunicationsSan Ramon, United States$450.0MDialpad is an AI-powered customer intelligence platform that unifies communications, contact center, and sales solutions for businesses.
Hyro63Conversational AINew York, United States$79.5MAI-powered conversational platform for healthcare and other enterprises.
Leaping AI63Voice AISan Francisco, United States$254.8MHuman-like Voice AI agents that automate up to 70% of business calls and self-improve.
Help Scout63Customer Support SoftwareBoston, United States$51.8MCustomer support platform blending AI and human tools for scalable, personalized customer interactions.
About AI Customer Service
Frequently asked questions
What are the best AI Customer Service in 2026?
Leading AI Customer Service tracked by StartupHub.ai include OpenAI, HubSpot Sales Hub, HubSpot Service Hub. We rank 60 companies in this category by disclosed funding, growth signals and market traction, refreshed hourly.
What does this AI Customer Service ranking include?
This page ranks the top 60 AI Customer Service by funding and traction, representing $1584.8B in combined disclosed funding. Each entry links to full funding history, team and product details.
Which of these companies has raised the most funding?
OpenAI leads the category with $509.1B in disclosed funding.
How is this AI Customer Service ranking compiled?
Each company is scored on disclosed funding, team size, growth momentum and profile completeness, then ordered highest first. The list regenerates hourly as new funding rounds, hiring and product launches are detected, so the ranking stays current.