Harmony
Harmony74About
What does Harmony do?
Harmony gives every employee an always-on expert for every service request, inside the tools they already use. Deployed inside Slack and Microsoft Teams, its agents draw on a context graph connecting each employee's identity, devices, applications, and history, resolving requests across IT, HR, finance, procurement, and legal automatically, before a ticket ever opens. With 100+ prebuilt agents that deploy in days, not months, and a 70% no-touch resolution rate, Harmony removes the manual work fr…
What is Harmony's valuation?
StartupHub estimates Harmony's effective valuation at $126.3M (range $75.0M to $180.0M, 22% confidence), based on comparable companies in the sector.
How much funding has Harmony raised?
Harmony has raised a total of $30M in funding.
Where is Harmony headquartered?
Harmony is headquartered in San Francisco, United States.
When was Harmony founded?
Harmony was founded in 2025.
What industry does Harmony operate in?
Harmony operates in AI Agent, AI Chatbot, AI Copilot, Agentic AI.
How many employees does Harmony have?
Harmony has approximately 60 people on record.
Harmony's agentic platform automates IT service requests, directly competing with ServiceNow's established IT Service Management offerings that also leverage AI for workflow automation.
Harmony provides AI agents within Microsoft Teams for enterprise service requests, which overlaps with Microsoft's own Copilot that integrates AI assistance into Microsoft 365 and can automate workflows.
Harmony's automated resolution of IT, HR, finance, procurement, and legal requests competes with Jira Service Management, which provides a platform for similar service desk functionalities.
Harmony's AI-driven service management for various enterprise functions directly competes with Freshservice, a cloud-based IT service management solution.
Harmony's AI agents automate repetitive tasks and resolve service requests, competing with IBM Watson's AI assistant capabilities that automate tasks and integrate with CRM platforms for customer service and IT operations.
Cyera is a cybersecurity company that has experienced rapid growth and has transitioned from a legacy ITSM to Harmony's AI Service Desk agent and asset management platform, indicating a need for automated IT service management to support ex
Harmony is deployed inside Slack and Microsoft Teams and offers 100+ prebuilt agents to resolve requests across IT, HR, finance, procurement, and legal, making it suitable for large organizations already utilizing these communication platfo
Harmony's focus on automating service requests and generating a dynamic knowledge base aligns with companies seeking to streamline end-to-end workflows and improve productivity through AI and automation.
Harmony simplifies resolving daily IT issues, troubleshooting, tracking inventory, and integrations, which would benefit organizations with complex IT infrastructures looking to reduce manual oversight.
Buyer fit inferred by StartupHub from what Harmony sells and public signals about each company. Only rows badged "already a customer" are confirmed relationships.
Salesforce could fold Harmony's agentic platform into its existing CRM and service cloud offerings, enhancing its AI automation capabilities for customer service and internal enterprise requests.
Microsoft could integrate Harmony's specialized AI agents for IT, HR, finance, procurement, and legal into its Microsoft 365 and Teams ecosystem, strengthening its Copilot and enterprise service management solutions.
ServiceNow could acquire Harmony to bolster its IT Service Management and HR Service Delivery offerings with Harmony's prebuilt, rapidly deployable AI agents and its focus on resolving requests automatically within existing communication to
IBM could integrate Harmony's agentic platform into its AI and automation portfolio, particularly with IBM Watson, to provide more comprehensive and automated enterprise service management solutions.
Strategic fit inferred by StartupHub from each buyer's own acquisition history. No deal, approach or discussion is implied.
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