
Decagon AI
AI concierge platform for customer interactions.
About
Decagon AI provides an AI concierge platform that builds, optimizes, and scales AI agents for conversational customer experiences. Their core product, Duet Autopilot, enables human-like, contextual resolutions across channels like voice and chat, serving leading enterprises in industries such as retail, travel, and financial services. The platform focuses on Agent Operating Procedures (AOPs) for natural language workflow definition and offers tools for testing, optimization, and insights.
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Key facts
- Website
- decagon.ai
- Headquarters
- San Francisco, United States
- Founded
- 2023
- Employees
- 502
- Total funding
- $250M (late-stage funding)
- Business model
- B2B
Tech stack
Detected on decagon.ai, last scanned 29 Oct 2026. Run your own scan
- Analytics
- Google Tag Manager, Segment, Meta Pixel
- Support
- HubSpot
- AI customer support
- Decagon
- CMS / Builders
- Webflow
- CDN
- Cloudflare, Vercel
- Email provider
- Google Workspace
- Status page
- BetterStack
- Video / media
- YouTube
Decagon AI scores 74. Does yours?
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Frequently asked
Is Decagon AI trustworthy and reputable?
StartupHub's Data Trust & Reputation score for Decagon AI is 87 out of 100, a trusted rating, based on site security posture, privacy practices, malware and phishing checks, and public reputation signals.
How much funding has Decagon AI raised?
Decagon AI has raised a total of $250M in funding. The most recent round on record is late-stage funding.
How many employees does Decagon AI have?
Decagon AI has approximately 502 people on record.
Public record
SEC filings, insider activity, nonprofit links and pay benchmarks for Decagon AI


