Alternatives to Freshdesk
The top Customer Relationship Management companies similar to Freshdesk, ranked by relevance (named competitors first, then how closely their sectors overlap) and our 0-100 AI-readiness score. Each links to a full profile with funding and team.
Salesforce Service Cloud15Customer Service SoftwareSan Francisco, United States
Microsoft Dynamics 3656Enterprise SoftwareRedmond, United States
HubSpot Service Hub85Customer Service SoftwareCambridge, United States
Salesforce80Enterprise SoftwareSan Francisco, United States$65.0M
Zendesk65Customer ServiceSan Francisco, United States$500K- KUKustomer50Customer Service CRMNew York, United States$173.5M
HubSpot19SoftwareCambridge, USA
Zoho8SoftwareChennai, India- NashwaCustomer Support AutomationSan Francisco, United States
- SupportflareCustomer SupportSan Francisco, United States
KrodCustomer Support AutomationTel Aviv, Israel
NokvCustomer Support AutomationTel Aviv, Israel
Intercom70Customer ServiceSan Francisco, United States$456.0M
Gorgias63Customer Service AutomationMontreal, Canada$101.3M- WorkativeCustomer Service AutomationTel Aviv, Israel
Gainsight Customer Success70B2B SaaSSan Francisco, United States$405.3M
Rakor Labs8CRMParis, France- FollowmateCRM
- CrmcoeallianceCRM
- BMBMC Helix ITSM90IT Service Management (ITSM)Houston, United States
Cvent85Event Management SoftwareTysons, United States$232.0M
Outreach75Sales Engagement PlatformSeattle, United States
ActiveCampaign75Agentic AIChicago, United States$50.0M
SalesLoft71Sales EnablementAtlanta, United States$273.0M
ManageEngine70Enterprise SoftwarePleasanton, United States$525.0M
NetSuite70Enterprise SoftwareAustin, United States$120.0M
DevRev Inc.67AI-native platformPalo Alto, United States$151.0M
Pylon66Agentic AITel Aviv, Israel$31.0M
Pendo66Product AnalyticsRaleigh, United States$458.5M
Gainsight61Customer SuccessSan Francisco, United States$157.0M
Litify61LegalTechNew York, United States$78.6M
Sprout Social56Social Media ManagementChicago, United States$223.0M
Freshchat55Customer EngagementSan Mateo, United States$104.0M
Ask-AI54EnterpriseSan Francisco, United States$20.0M
Tuvis52EnterpriseTel Aviv, Israel$11.0M
Plantt.io43Conversational AI$1.0M
Crisp42Customer EngagementParis, France- ATAttio41CRMLondon, United Kingdom$93.5M
- WIWillo38Customer EngagementNew York, United States$3.8M
RELE.ai33FintechTel Aviv, Israel
Journeyz30Enterprise$1.0M
Komiko30EnterpriseTel Aviv, Israel
Salesforce Sales Cloud29CRMSan Francisco, United States$1.1B
HappyFox29CRMIrvine, United States
JIRA Service Management28ITSMSydney, Australia$118K
Amiigo23CRMTel Aviv, Israel
Ankar20Customer CommunicationTel Aviv, Israel$3.0M- GeocrmCRMTel Aviv, Israel
BMC HelixIT Service ManagementHouston, United States- CrmebCRM
PergySales AutomationTel Aviv, Israel- CsworldCustomer SuccessTel Aviv, Israel
- CyborgcrmCRM
OperixaMarTech- DaarcCustomer EngagementMaidenhead, England
CloselySales EnablementSan Francisco, United States$1.5M- Lead LoopSales AutomationTel Aviv, Israel
CultivateaiSales Automation
HubSpot Sales Hub86CRMCambridge, United States$222.0M
Splunk (Cisco Systems)85Data AnalyticsSan Francisco, United States
| Company | Sector | HQ | Funding | Score |
|---|---|---|---|---|
| Salesforce Service Cloud | Customer Service Software | San Francisco, United States | — | 15 |
| Microsoft Dynamics 365 | Enterprise Software | Redmond, United States | — | 6 |
| HubSpot Service Hub | Customer Service Software | Cambridge, United States | — | 85 |
| Salesforce | Enterprise Software | San Francisco, United States | $65.0M | 80 |
| Zendesk | Customer Service | San Francisco, United States | $500K | 65 |
| KUKustomer | Customer Service CRM | New York, United States | $173.5M | 50 |
| HubSpot | Software | Cambridge, USA | — | 19 |
| Zoho | Software | Chennai, India | — | 8 |
| Customer Support Automation | San Francisco, United States | — | — | |
| Customer Support | San Francisco, United States | — | — | |
| Krod | Customer Support Automation | Tel Aviv, Israel | — | — |
| Nokv | Customer Support Automation | Tel Aviv, Israel | — | — |
| Intercom | Customer Service | San Francisco, United States | $456.0M | 70 |
| Gorgias | Customer Service Automation | Montreal, Canada | $101.3M | 63 |
| Customer Service Automation | Tel Aviv, Israel | — | — | |
| Gainsight Customer Success | B2B SaaS | San Francisco, United States | $405.3M | 70 |
| Rakor Labs | CRM | Paris, France | — | 8 |
| CRM | — | — | — | |
| CRM | — | — | — | |
| BMBMC Helix ITSM | IT Service Management (ITSM) | Houston, United States | — | 90 |
| Cvent | Event Management Software | Tysons, United States | $232.0M | 85 |
| Outreach | Sales Engagement Platform | Seattle, United States | — | 75 |
| ActiveCampaign | Agentic AI | Chicago, United States | $50.0M | 75 |
| SalesLoft | Sales Enablement | Atlanta, United States | $273.0M | 71 |
| ManageEngine | Enterprise Software | Pleasanton, United States | $525.0M | 70 |
| NetSuite | Enterprise Software | Austin, United States | $120.0M | 70 |
| DevRev Inc. | AI-native platform | Palo Alto, United States | $151.0M | 67 |
| Pylon | Agentic AI | Tel Aviv, Israel | $31.0M | 66 |
| Pendo | Product Analytics | Raleigh, United States | $458.5M | 66 |
| Gainsight | Customer Success | San Francisco, United States | $157.0M | 61 |
| Litify | LegalTech | New York, United States | $78.6M | 61 |
| Sprout Social | Social Media Management | Chicago, United States | $223.0M | 56 |
| Freshchat | Customer Engagement | San Mateo, United States | $104.0M | 55 |
| Ask-AI | Enterprise | San Francisco, United States | $20.0M | 54 |
| Tuvis | Enterprise | Tel Aviv, Israel | $11.0M | 52 |
| Plantt.io | Conversational AI | — | $1.0M | 43 |
| Crisp | Customer Engagement | Paris, France | — | 42 |
| ATAttio | CRM | London, United Kingdom | $93.5M | 41 |
| WIWillo | Customer Engagement | New York, United States | $3.8M | 38 |
| RELE.ai | Fintech | Tel Aviv, Israel | — | 33 |
| Journeyz | Enterprise | — | $1.0M | 30 |
| Komiko | Enterprise | Tel Aviv, Israel | — | 30 |
| Salesforce Sales Cloud | CRM | San Francisco, United States | $1.1B | 29 |
| HappyFox | CRM | Irvine, United States | — | 29 |
| JIRA Service Management | ITSM | Sydney, Australia | $118K | 28 |
| Amiigo | CRM | Tel Aviv, Israel | — | 23 |
| Ankar | Customer Communication | Tel Aviv, Israel | $3.0M | 20 |
| CRM | Tel Aviv, Israel | — | — | |
| BMC Helix | IT Service Management | Houston, United States | — | — |
| CRM | — | — | — | |
| Pergy | Sales Automation | Tel Aviv, Israel | — | — |
| Customer Success | Tel Aviv, Israel | — | — | |
| CRM | — | — | — | |
| Operixa | MarTech | — | — | — |
| Customer Engagement | Maidenhead, England | — | — | |
| Closely | Sales Enablement | San Francisco, United States | $1.5M | — |
| Sales Automation | Tel Aviv, Israel | — | — | |
| Cultivateai | Sales Automation | — | — | — |
| HubSpot Sales Hub | CRM | Cambridge, United States | $222.0M | 86 |
| Splunk (Cisco Systems) | Data Analytics | San Francisco, United States | — | 85 |