JIRA Service ManagementJIRA Service Management
JIRA Service Management

JIRA Service Management

Atlassian's IT service management platform for high-velocity teams, integrating development, IT, and business operations.

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2020Active21598
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About
Jira Service Management (JSM) is Atlassian's comprehensive IT Service Management (ITSM) solution designed to streamline workflows and enhance collaboration between IT, development, and business teams. It empowers organizations to deliver exceptional service experiences at speed and scale, managing requests, incidents, changes, and assets efficiently. JSM is built on the Jira platform, offering deep integration with other Atlassian products and leveraging AI for automation and enhanced service delivery.

Technology stack

detected 2026-06-04
Est. monthly stack spend~$1,770/mo
CDN
AWS CloudFront
EmailProofpoint
gateway-fronted
Hosting
AWS
Frequently asked

What does JIRA Service Management do?

Jira Service Management (JSM) is Atlassian's comprehensive IT Service Management (ITSM) solution designed to streamline workflows and enhance collaboration between IT, development, and business teams. It empowers organizations to deliver exceptional service experiences at speed and scale, managing requests, incidents, changes, and assets efficiently. JSM is built on the Jira platform, offering deep integration with other Atlassian products and leveraging AI for automation and enhanced service de…

How much funding has JIRA Service Management raised?

JIRA Service Management has raised a total of $118K in funding. The most recent round on record is Grant (prize money).

Where is JIRA Service Management headquartered?

JIRA Service Management is headquartered in Sydney, Australia.

When was JIRA Service Management founded?

JIRA Service Management was founded in 2020.

What industry does JIRA Service Management operate in?

JIRA Service Management operates in ITSM, Enterprise Software, Workflow Automation, DevOps, Cloud Infrastructure, SaaS.

How many employees does JIRA Service Management have?

JIRA Service Management has approximately 21598 people on record.