JIRA Service Management
Agent50Agent Readiness: 50/100. Top 25%. Measured by StartupHub.ai. Median 41.Trust79Data Trust: 79/100. Top 25%. Measured by StartupHub.ai. Median 61.Atlassian's IT service management platform for high-velocity teams, integrating development, IT, and business operations.
About
Jira Service Management (JSM) is Atlassian's comprehensive IT Service Management (ITSM) solution designed to streamline workflows and enhance collaboration between IT, development, and business teams. It empowers organizations to deliver exceptional service experiences at speed and scale, managing requests, incidents, changes, and assets efficiently. JSM is built on the Jira platform, offering deep integration with other Atlassian products and leveraging AI for automation and enhanced service delivery.
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Key facts
- Website
- atlassian.com
- Headquarters
- Sydney, Australia
- Founded
- 2020
- Employees
- 21,598
- Total funding
- $118K (Grant (prize money))
- Business model
- B2B
Funding rounds
| Date | Round | Amount | Lead investors |
|---|---|---|---|
| 9 Sept 2020 | Grant (prize money) | $118K |
Tech stack
Detected on atlassian.com, last scanned 19 Oct 2026. Run your own scan
- Analytics
- Segment
- CDN
- AWS CloudFront
- Hosting
- AWS
- Email provider
- Proofpoint
- Status page
- Statuspage
- Booking / scheduling
- Swoogo
JIRA Service Management scores 50. Does yours?
That is its Agent Readiness: how well ChatGPT, Claude and the other agents can read and use a site. Paste your website and you get yours in about a minute.
Frequently asked
Is JIRA Service Management trustworthy and reputable?
StartupHub's Data Trust & Reputation score for JIRA Service Management is 79 out of 100, a generally safe rating, based on site security posture, privacy practices, malware and phishing checks, and public reputation signals.
How much funding has JIRA Service Management raised?
JIRA Service Management has raised a total of $118K in funding. The most recent round on record is Grant (prize money).
How many employees does JIRA Service Management have?
JIRA Service Management has approximately 21,598 people on record.
