An AI-powered customer service platform for e-commerce that automates customer interactions.
About
Gorgias is a customer experience (CX) platform designed for e-commerce businesses, primarily those using Shopify. It centralizes customer interactions from various channels into a single inbox, offering AI-powered support and automation tools to streamline workflows. The platform integrates deeply with e-commerce backends, allowing agents to access customer order details and perform actions like refunds or order edits directly from the helpdesk.
Tags
Performance
Company Timeline
No timeline data for this period
Discussion (0)
Join the discussion
No comments yet. Be the first to share your thoughts!
Frequently Asked Questions
What does Gorgias do?
Gorgias is a customer experience (CX) platform designed for e-commerce businesses, primarily those using Shopify. It centralizes customer interactions from various channels into a single inbox, offering AI-powered support and automation tools to streamline workflows. The platform integrates deeply with e-commerce backends, allowing agents to access customer order details and perform actions like refunds or order edits directly from the helpdesk.
How much funding has Gorgias raised?
Gorgias has raised a total of $101M in funding. The most recent round on record is Series C-2.
When was Gorgias founded?
Gorgias was founded in 2015.