Alternatives to Zendesk
The top Customer Service companies similar to Zendesk, ranked by relevance (named competitors first, then how closely their sectors overlap) and our 0-100 AI-readiness score. Each links to a full profile with funding and team.
HubSpot Service Hub85Customer Service SoftwareCambridge, United States$48.5M
Forethought65Artificial IntelligenceSan Francisco, United States$25.0M
Freshworks62AISan Mateo, United States$150.0M
Salesforce Service Cloud15Customer Service SoftwareSan Francisco, United States
KrodCustomer Support AutomationTel Aviv, Israel$1.5M
Gainsight Customer Success70B2B SaaSSan Francisco, United States$405.3M
DevRev Inc.67AI-native platformPalo Alto, United States$151.0M
Aquant62IndustrialNew York, United States$112.6M
Crisp42Customer EngagementParis, France$2.7M
Raiseaticket18Help Desk SoftwareMalta, Malta- NashwaCustomer Support AutomationSan Francisco, United States$1.5M
NokvCustomer Support AutomationTel Aviv, Israel$1.5M
FreshchatCustomer EngagementSan Mateo, United States$461.0M- SupportflareCustomer SupportSan Francisco, United States$1.5M
Intercom (Fin by Intercom)71Voice AgentSan Francisco, United States$911.0M
Intercom70Customer ServiceSan Francisco, United States$456.0M
Medallia69Enterprise SoftwarePleasanton, United States$340.0M
Aircall68Voice AINew York, United States$225.6M
Freshdesk66Customer Relationship ManagementSan Mateo, United States$399.0M
Five962Artificial IntelligenceSan Ramon, USA$71.6M
Assembled62HR TechSan Francisco, USA$32.0M
Tymely AI55E-commerceTel Aviv, Israel$8.0M
Engage.com46EnterpriseTel Aviv, Israel
Octo AI44Generative AISan Francisco, United States
Tuto41Customer IntelligenceSan Francisco, United States
Sweetspot39CRMTel Aviv, Israel$1.0M
Duckie38Artificial IntelligenceTel Aviv, Israel$1.0M
Sameside37Customer Service AutomationTel Aviv, Israel
Emm36Customer Relationship ManagementTel Aviv, Israel$10.0M
Bujo30AI Assistant$500K
Regai24Customer ServiceLondon, United Kingdom
Ankar20Customer CommunicationTel Aviv, Israel$3.0M
Fin AI19Artificial Intelligence$1.0M
Worktual19Artificial Intelligence AgentsLondon, England, United Kingdom, Europe
Yuma AI17Customer ServiceTel Aviv, Israel
ServstacCustomer Service AutomationLondon, United Kingdom
SellicE-commerceTel Aviv, Israel$1.0M- VerdaliaCustomer Service AutomationTel Aviv, Israel$1.5M
- LimbiCustomer Service AutomationTel Aviv, Israel$1.5M
- DADataspheraCustomer ServiceTunis, Tunisia
PredikbotPredictive AnalyticsTel Aviv, Israel$1.0M
ServiceNow72Enterprise SoftwareSanta Clara, United States$69.0M
Harmony70AI AgentSan Francisco, United States$75.0M
Birdie64HealthTechLondon, United Kingdom$52.3M
Gorgias63Customer Service AutomationMontreal, Canada$101.3M
Graas62Agentic AITel Aviv, Israel$59.0M
Help Scout61Customer Support SoftwareBoston, United States$61.8M- CACapacity61Customer Service AutomationSt. Louis, United States$26.0M
Sendbird61Conversational AISan Mateo, United States$91.0M
Forethought AI58Agentic AISan Francisco, United States$165.5M
Dotega55Customer EngagementTel Aviv, Israel$14.0M- HAHala55Agentic AISan Francisco, United States$180.0M
Lua Global55Agentic AISan Francisco, United States$15.8M
Enchant Labs55Conversational AISan Francisco, United States
Mavenoid55Stockholm, Sweden$45.9M
Leo54FintechNew York, United States$7.6M- SEservient54Customer Service AutomationSan Francisco, United States$12.0M
Serviceform54Helsinki, Finland$5.1M
Quack54EnterpriseTel Aviv, Israel$7.0M
Tuvis52EnterpriseTel Aviv, Israel$11.0M
| Company | Sector | HQ | Funding | Score |
|---|---|---|---|---|
| HubSpot Service Hub | Customer Service Software | Cambridge, United States | $48.5M | 85 |
| Forethought | Artificial Intelligence | San Francisco, United States | $25.0M | 65 |
| Freshworks | AI | San Mateo, United States | $150.0M | 62 |
| Salesforce Service Cloud | Customer Service Software | San Francisco, United States | — | 15 |
| Krod | Customer Support Automation | Tel Aviv, Israel | $1.5M | — |
| Gainsight Customer Success | B2B SaaS | San Francisco, United States | $405.3M | 70 |
| DevRev Inc. | AI-native platform | Palo Alto, United States | $151.0M | 67 |
| Aquant | Industrial | New York, United States | $112.6M | 62 |
| Crisp | Customer Engagement | Paris, France | $2.7M | 42 |
| Raiseaticket | Help Desk Software | Malta, Malta | — | 18 |
| Customer Support Automation | San Francisco, United States | $1.5M | — | |
| Nokv | Customer Support Automation | Tel Aviv, Israel | $1.5M | — |
| Freshchat | Customer Engagement | San Mateo, United States | $461.0M | — |
| Customer Support | San Francisco, United States | $1.5M | — | |
| Intercom (Fin by Intercom) | Voice Agent | San Francisco, United States | $911.0M | 71 |
| Intercom | Customer Service | San Francisco, United States | $456.0M | 70 |
| Medallia | Enterprise Software | Pleasanton, United States | $340.0M | 69 |
| Aircall | Voice AI | New York, United States | $225.6M | 68 |
| Freshdesk | Customer Relationship Management | San Mateo, United States | $399.0M | 66 |
| Five9 | Artificial Intelligence | San Ramon, USA | $71.6M | 62 |
| Assembled | HR Tech | San Francisco, USA | $32.0M | 62 |
| Tymely AI | E-commerce | Tel Aviv, Israel | $8.0M | 55 |
| Engage.com | Enterprise | Tel Aviv, Israel | — | 46 |
| Octo AI | Generative AI | San Francisco, United States | — | 44 |
| Tuto | Customer Intelligence | San Francisco, United States | — | 41 |
| Sweetspot | CRM | Tel Aviv, Israel | $1.0M | 39 |
| Duckie | Artificial Intelligence | Tel Aviv, Israel | $1.0M | 38 |
| Sameside | Customer Service Automation | Tel Aviv, Israel | — | 37 |
| Emm | Customer Relationship Management | Tel Aviv, Israel | $10.0M | 36 |
| Bujo | AI Assistant | — | $500K | 30 |
| Regai | Customer Service | London, United Kingdom | — | 24 |
| Ankar | Customer Communication | Tel Aviv, Israel | $3.0M | 20 |
| Fin AI | Artificial Intelligence | — | $1.0M | 19 |
| Worktual | Artificial Intelligence Agents | London, England, United Kingdom, Europe | — | 19 |
| Yuma AI | Customer Service | Tel Aviv, Israel | — | 17 |
| Servstac | Customer Service Automation | London, United Kingdom | — | — |
| Sellic | E-commerce | Tel Aviv, Israel | $1.0M | — |
| Customer Service Automation | Tel Aviv, Israel | $1.5M | — | |
| Customer Service Automation | Tel Aviv, Israel | $1.5M | — | |
| DADatasphera | Customer Service | Tunis, Tunisia | — | — |
| Predikbot | Predictive Analytics | Tel Aviv, Israel | $1.0M | — |
| ServiceNow | Enterprise Software | Santa Clara, United States | $69.0M | 72 |
| Harmony | AI Agent | San Francisco, United States | $75.0M | 70 |
| Birdie | HealthTech | London, United Kingdom | $52.3M | 64 |
| Gorgias | Customer Service Automation | Montreal, Canada | $101.3M | 63 |
| Graas | Agentic AI | Tel Aviv, Israel | $59.0M | 62 |
| Help Scout | Customer Support Software | Boston, United States | $61.8M | 61 |
| CACapacity | Customer Service Automation | St. Louis, United States | $26.0M | 61 |
| Sendbird | Conversational AI | San Mateo, United States | $91.0M | 61 |
| Forethought AI | Agentic AI | San Francisco, United States | $165.5M | 58 |
| Dotega | Customer Engagement | Tel Aviv, Israel | $14.0M | 55 |
| HAHala | Agentic AI | San Francisco, United States | $180.0M | 55 |
| Lua Global | Agentic AI | San Francisco, United States | $15.8M | 55 |
| Enchant Labs | Conversational AI | San Francisco, United States | — | 55 |
| Mavenoid | — | Stockholm, Sweden | $45.9M | 55 |
| Leo | Fintech | New York, United States | $7.6M | 54 |
| SEservient | Customer Service Automation | San Francisco, United States | $12.0M | 54 |
| Serviceform | — | Helsinki, Finland | $5.1M | 54 |
| Quack | Enterprise | Tel Aviv, Israel | $7.0M | 54 |
| Tuvis | Enterprise | Tel Aviv, Israel | $11.0M | 52 |