Alternatives to Zendesk
Zendesk is a Customer Service tool: cloud-based customer service and engagement platform providing ticketing, messaging, and AI-powered support tools. Here are the 58 closest alternatives, compared on pricing, features and what real users say.
Zendesk profileOpen source alternatives (17)More Customer Service alternatives
The 20 closest Customer Service companies to Zendesk
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Respond.io59Customer ServiceKuala Lumpur, Malaysia$62.5MAI-powered customer communication platform.
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Aquant62IndustrialNew York, United States$112.6MAI-powered service intelligence platform for enterprise customer support.
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Medallia70Enterprise SoftwarePleasanton, United States$340.0MEnterprise experience management platform capturing customer and employee feedback to drive actionable business insights.
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Forethought67Artificial IntelligenceSan Francisco, United States$25.0MAI-powered customer service automation platform using agentic AI to resolve customer inquiries.
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DevRev Inc.64AI-native platformPalo Alto, United States$151.0MAI-native platform unifying customer support and product development with a knowledge graph.
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Five962Artificial IntelligenceSan Ramon, USA$71.6MCloud contact center software provider.
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Fin AI59Artificial IntelligenceSan Francisco, United States$250.0MAn AI-powered customer service agent that resolves complex queries across multiple communication channels.
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Regai24Customer ServiceLondon, United Kingdom - Website
Freshworks56AISan Mateo, United States$150.0MCloud-based software company providing AI-powered customer service, IT service management, and CRM solutions.
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Assembled54HR TechSan Francisco, USA$28.0MA workforce management platform for modern customer support operations.
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Tymely AI54E-commerceTel Aviv, Israel$7.0MAI agent for e-commerce customer service that fully replaces human agents.
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Yuma AI17Customer ServiceTel Aviv, IsraelAI-powered customer support and sales automation for e-commerce.
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Zoltan49Artificial IntelligenceBratislava, Slovakia$63.0MOwn zoltan.ai today. Secure checkout and guided transfer support. No hidden fees.
- Website NANanorep44EnterpriseHerzliya, Israel$6.8M
AI-powered self-service platform for customer support and engagement.
- Website MIMimir42E-commerceOslo, Norway$518K
AI that automates e-commerce operations.
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Bujo40AI Assistant$500KAI for Enterprise Customer Support
- Website DADataspheraCustomer ServiceTunis, Tunisia
Datasphera is a customer service automation company leveraging AI to enhance customer interactions.
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Harmony74AI AgentSan Francisco, United States$30.0MThe agentic platform that makes enterprise IT service management, HR, finance, procurement, and legal run themselves
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Raiseaticket18Help Desk SoftwareMalta, MaltaCloud-based free helpdesk solution that's powerful, insightful, and easy to use.
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ServiceNow72Enterprise SoftwareSanta Clara, United States$69.0MEnterprise cloud software platform for service management and digital transformation.
Showing the 20 closest matches. See the rest on the Zendesk profile.
Compare Zendesk head to head
Side by side on what each one does, what it costs, and what real users report.