Medallia
Agent37Agent Readiness: 37/100. Below median. Measured by StartupHub.ai. Median 41.Trust96Data Trust: 96/100. Top 25%. Measured by StartupHub.ai. Median 61.Enterprise experience management platform capturing customer and employee feedback to drive actionable business insights.
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About
Medallia provides an enterprise-grade experience management software platform that captures feedback and drives action for both customer and employee experiences. Its solutions span customer experience management, employee listening and activation, contact center optimization, and market research, leveraging AI and analytics to deliver insights. Medallia serves a wide range of industries, including automotive, financial services, healthcare, retail, and technology.
Listed competitors
SurveyMonkey provides more accessible and user-friendly survey tools for smaller businesses and individual use cases, whereas Medallia focuses on enterprise-grade solutions for complex organizations.
Zendesk is primarily a customer service and engagement platform, with some overlap in feedback collection, but Medallia's core strength lies in its comprehensive experience management capabilities across customer and employee journeys.
Qualtrics offers a broader suite of experience management solutions, including employee engagement, market research, and product experience, often with a stronger focus on analytics and insights.
Also in this space
Experience management software for understanding and acting on customer, employee, and product insights.
Shares Customer Experience, Market Research
AI-powered conversation intelligence to gather employee insights.
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AI-powered text analytics platform for democratizing customer feedback and improving retention.
Shares Business Intelligence, Analytics Platform
Customer experience management platform for retail and hospitality.
Shares Customer Experience, Analytics Platform
Shares Customer Experience
Employee engagement platform focused on continuous listening.
Shares Enterprise Software
Key facts
- Website
- medallia.com
- Headquarters
- Pleasanton, United States
- Founded
- 2001
- Employees
- 1,915
- Total funding
- $340M (Series D)
- Business model
- B2B
Medallia pricing
Plans as published by Medallia. Current prices on medallia.com
Funding rounds
| Date | Round | Amount | Post-money | Lead investors |
|---|---|---|---|---|
| 25 Feb 2019 | Series D | $70M | $2.3B | Sequoia Capital |
| 21 Jul 2015 | Series D | $150M | Sequoia Capital | |
| 1 Jan 2014 | Series E | $40M | ||
| 1 Jan 2011 | Series D | $30M | ||
| 1 Jan 2009 | Series C | $20M | ||
| 1 Jan 2007 | Series B | $15M | ||
| 1 Jan 2006 | Series A | $10M | ||
| 1 Jan 2005 | Seed | $5M |
Tech stack
Detected on medallia.com, last scanned 30 Oct 2026. Run your own scan
- Frontend
- Alpine.js
- Analytics
- Google Tag Manager
- CMS / Builders
- WordPress, Salesforce, ReadMe
- CDN
- Cloudflare
- Hosting
- AWS, WP Engine
- Email provider
- Google Workspace
- Email marketing
- Adobe Marketo
- Hiring platform
- Jibe
- Affiliate program
- Self-hosted affiliate
Medallia scores 84. Does yours?
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Frequently asked
Is Medallia trustworthy and reputable?
StartupHub's Data Trust & Reputation score for Medallia is 96 out of 100, a trusted rating, based on site security posture, privacy practices, malware and phishing checks, and public reputation signals.
How much funding has Medallia raised?
Medallia has raised a total of $340M in funding. The most recent round on record is Series D.
How many employees does Medallia have?
Medallia has approximately 1,915 people on record.
Does Medallia have an affiliate program?
Yes, Medallia has an affiliate program. The program runs on Self-hosted affiliate. Register here: www.medallia.com/affiliates
Public record
SEC filings, insider activity, nonprofit links and pay benchmarks for Medallia
