Tymely is an AI Agent for eCommerce customer service that, for the first time, can fully replace human agents. Tymely’s agent handles retailers’ most complex customer service tickets end-to-end with unprecedented service quality, including exchanges of partial orders, changing shipping addresses, refunds, etc. In fact, the interaction is indistinguishable from human agents, and the quality is even higher. Tymely significantly reduces support costs while improving customer satisfaction scores (CSAT) and sales.