Fin AI
An AI-powered customer service agent that resolves complex queries across multiple communication channels.
About
Fin is an AI-driven customer service and messaging platform that resolves complex user queries end-to-end across various communication channels, including live chat, email, SMS, phone, and Slack. It is powered by a proprietary AI model called Apex, purpose-built for customer support, and aims to improve autonomous resolution, reduce cost-to-serve, and accelerate AI adoption for businesses. The platform is designed to handle sensitive issues in regulated sectors and integrates with major enterprise software platforms. Teams look it up for Artificial Intelligence, Customer Support, AI Agents.
Frequently asked
What does Fin AI do?
Fin AI is an Artificial Intelligence company that offers SaaS. Teams look it up for Customer Support, AI Agents, Customer Service Automation. It is based in San Francisco, United States and was founded in 2016. Public records show about 1,160 people and $250M raised. Compare it on funding, headcount, reviews and nearby alternatives rather than the marketing line alone.
How much funding has Fin AI raised?
Fin AI has raised a total of $250M in funding. The most recent round on record is Debt.
Where is Fin AI headquartered?
Fin AI is headquartered in San Francisco, United States.
When was Fin AI founded?
Fin AI was founded in 2016.
What industry does Fin AI operate in?
Fin AI operates in Artificial Intelligence, Customer Support, AI Agents, Customer Service Automation, Contact Center AI.
How many employees does Fin AI have?
Fin AI has approximately 1,160 people on record.
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“If you’ve ever wondered why Kalshi gives out these AI-generated or canned responses, know that their support team is led by a stay-at-home mom and it’s actually *FinAI* responding.”
View on Reddit“Fin answers the questions but not really solving my problem when asking for human agents, there were no reply for days i'm sure that there are probably a few things that i didn't do right myself, but they just seem to not care about their u…”
View on Reddit“I spent days stuck in the endless loop with their "Fin AI" bot. I opened multiple tickets. Complete radio silence. I started digging and realized this isn't an isolated glitch - Anthropic’s billing and provisioning pipeline seems fundamenta…”
View on Reddit“We've been struggling with getting Fin to answer simple questions that are in the training guides. It ignores stated rules. It's not clear on how dates and times work and it just makes things up sometimes. Anyone with a success story? Any a…”
View on Reddit“Getting a LOT of ads lately for Fin AI and I want to kick this guy. I hate AI and don't want to see ads for this $hit every godd&mn video. F AI generally but especially F Fin AI.”
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