A workforce management platform for modern customer support operations.
About
Assembled offers a unified platform for modern support operations, integrating in-house agents, BPO vendors, and AI tools. Their AI-powered workforce management solutions include scheduling, forecasting, and real-time analytics, complemented by AI agents for end-to-end customer resolutions across multiple channels. The platform aims to increase agent efficiency and scale support operations.
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Total Employees
145
Current headcount
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Frequently Asked Questions
What does Assembled do?
Assembled offers a unified platform for modern support operations, integrating in-house agents, BPO vendors, and AI tools. Their AI-powered workforce management solutions include scheduling, forecasting, and real-time analytics, complemented by AI agents for end-to-end customer resolutions across multiple channels. The platform aims to increase agent efficiency and scale support operations.
How much funding has Assembled raised?
Assembled has raised a total of $32M in funding. The most recent round on record is Series B.
Where is Assembled headquartered?
Assembled is headquartered in San Francisco, USA.
When was Assembled founded?
Assembled was founded in 2018.
What industry does Assembled operate in?
Assembled operates in HR Tech, Workforce Management, Customer Support, Contact Center AI, Enterprise Software, Workflow Automation.
How many employees does Assembled have?
Assembled has approximately 145 people on record.