Forethought
Agent55Agent Readiness: 55/100. Top 25%. Measured by StartupHub.ai. Median 41.Trust94Data Trust: 94/100. Top 25%. Measured by StartupHub.ai. Median 61.AI-powered customer service automation platform using agentic AI to resolve customer inquiries.
About
Forethought was a startup that built software to automate customer service interactions using AI agents. The company aimed to transform the customer experience through AI. It was the 2018 winner of TechCrunch Battlefield and supported over a billion monthly customer interactions by 2025.
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Key facts
- Website
- forethought.ai
- Headquarters
- San Francisco, United States
- Founded
- 2018
- Employees
- 143
- Total funding
- $25M (Series D)
- Business model
- B2B
Funding rounds
| Date | Round | Amount | Lead investors |
|---|---|---|---|
| 23 May 2025 | Series D | $25M |
Tech stack
Detected on forethought.ai, last scanned 18 Oct 2026. Run your own scan
- Analytics
- Google Tag Manager
- Support
- HubSpot, Zendesk
- CMS / Builders
- Webflow
- CDN
- Cloudflare
- Email provider
- Google Workspace
- Email marketing
- HubSpot Forms
- Status page
- Statuspage
Forethought scores 72. Does yours?
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Frequently asked
What does Forethought do?
Forethought was acquired by Zendesk in March 2026.
Is Forethought trustworthy and reputable?
StartupHub's Data Trust & Reputation score for Forethought is 94 out of 100, a trusted rating, based on site security posture, privacy practices, malware and phishing checks, and public reputation signals.
How much funding has Forethought raised?
Forethought has raised a total of $25M in funding. The most recent round on record is Series D.
How many employees does Forethought have?
Forethought has approximately 143 people on record.
Public record
SEC filings, insider activity, nonprofit links and pay benchmarks for Forethought
