Alternatives to Freshchat
The top Customer Engagement companies similar to Freshchat, ranked by relevance (named competitors first, then how closely their sectors overlap) and our 0-100 AI-readiness score. Each links to a full profile with funding and team.
Intercom70Customer ServiceSan Francisco, United States$456.0M
Zendesk65Customer ServiceSan Francisco, United States$500K
Salesforce Service Cloud15Customer Service SoftwareSan Francisco, United States
Crisp42Customer EngagementParis, France$2.7M
HappyFox29CRMIrvine, United States
HubSpot Service Hub85Customer Service SoftwareCambridge, United States$48.5M
Intercom (Fin by Intercom)71Voice AgentSan Francisco, United States$911.0M
Gainsight Customer Success70B2B SaaSSan Francisco, United States$405.3M
Freshdesk66Customer Relationship ManagementSan Mateo, United States$399.0M
Skit62Conversational AINew York, United States$53.9M
Teneo.ai55AIStockholm, Sweden$14.5M
Pepper54Customer EngagementSan Francisco, United States
Ask-AI54EnterpriseSan Francisco, United States$20.0M
Tuvis52EnterpriseTel Aviv, Israel$11.0M
Exceed.ai52MarketingTel Aviv, Israel$5.5M- BOBonobo.ai48MarketingTel Aviv, Israel$5.6M
Engage.com46EnterpriseTel Aviv, Israel
Xoltar40EnterpriseNew York, United States$1.0M
Candela35Enterprise$1.5M- IMIMBlox28Chatbot
Voco14Marketing- TelmaAIחנתון, Israel
- FollowmateCRM
- ValorgdsSales Automation
- SupportflareCustomer SupportSan Francisco, United States$1.5M
- Lead LoopSales AutomationTel Aviv, Israel$1.0M
Cvent85Event Management SoftwareTysons, United States$232.0M
Salesforce80Enterprise SoftwareSan Francisco, United States$65.0M
Gong75AIUnited States$583.1M- POPodium75Local Business Growth PlatformLehi, United States$422.7M
ActiveCampaign75Agentic AIChicago, United States$70.0M
Nextiva75Unified CommunicationsScottsdale, United States$250.0M
Gong.io74Machine LearningSan Francisco, United States$944.1M
Yellow.ai73Conversational AIBengaluru, India$2.5M
NetSuite70Enterprise SoftwareAustin, United States$120.0M
Omilia69Conversational AIAthens, Greece$20.0M
Aircall68Voice AINew York, United States$225.6M
DevRev Inc.67AI-native platformPalo Alto, United States$151.0M
Dialpad67Voice AISan Ramon, United States$270.0M
Pendo66Product AnalyticsRaleigh, United States$458.5M
Customer.io66Customer Engagement PlatformBeaverton, United States$55.0M
Forethought65Artificial IntelligenceSan Francisco, United States$25.0M
Sierra64Agentic AIUnited States$1.6B
CoChat63Artificial IntelligenceSan Francisco, USA$63.0M
Twilio63SaaSSan Francisco, United States$130.0M
Freshworks62AISan Mateo, United States$150.0M
PACKAGE.AI62Retail$14.0M
Strada62InsuranceSan Francisco, United States$7.5M
Aquant62IndustrialNew York, United States$112.6M
Smith.ai61AILos Altos, United States$12.0M
Qualified61Conversational AISan Francisco, United States$161.0M
Solidroad61Agentic AISan Francisco, United States$39.2M
Litify61LegalTechNew York, United States$78.6M
Gainsight61Customer SuccessSan Francisco, United States$157.0M
Amelia61Conversational AINew York, United States$175.0M
JustCall61Cloud Phone SystemPalo Alto, United States$73.2M- TATalkdesk60EnterpriseSan Francisco, United States
- EMEmarsys59Marketing TechnologyVienna, Austria$63.0M
- ITITERABLE58SaaSSan Francisco, United States$250.1M
- EXExtole58Marketing TechnologySan Francisco, United States$47.1M
| Company | Sector | HQ | Funding | Score |
|---|---|---|---|---|
| Intercom | Customer Service | San Francisco, United States | $456.0M | 70 |
| Zendesk | Customer Service | San Francisco, United States | $500K | 65 |
| Salesforce Service Cloud | Customer Service Software | San Francisco, United States | — | 15 |
| Crisp | Customer Engagement | Paris, France | $2.7M | 42 |
| HappyFox | CRM | Irvine, United States | — | 29 |
| HubSpot Service Hub | Customer Service Software | Cambridge, United States | $48.5M | 85 |
| Intercom (Fin by Intercom) | Voice Agent | San Francisco, United States | $911.0M | 71 |
| Gainsight Customer Success | B2B SaaS | San Francisco, United States | $405.3M | 70 |
| Freshdesk | Customer Relationship Management | San Mateo, United States | $399.0M | 66 |
| Skit | Conversational AI | New York, United States | $53.9M | 62 |
| Teneo.ai | AI | Stockholm, Sweden | $14.5M | 55 |
| Pepper | Customer Engagement | San Francisco, United States | — | 54 |
| Ask-AI | Enterprise | San Francisco, United States | $20.0M | 54 |
| Tuvis | Enterprise | Tel Aviv, Israel | $11.0M | 52 |
| Exceed.ai | Marketing | Tel Aviv, Israel | $5.5M | 52 |
| BOBonobo.ai | Marketing | Tel Aviv, Israel | $5.6M | 48 |
| Engage.com | Enterprise | Tel Aviv, Israel | — | 46 |
| Xoltar | Enterprise | New York, United States | $1.0M | 40 |
| Candela | Enterprise | — | $1.5M | 35 |
| IMIMBlox | Chatbot | — | — | 28 |
| Voco | Marketing | — | — | 14 |
| AI | חנתון, Israel | — | — | |
| CRM | — | — | — | |
| Sales Automation | — | — | — | |
| Customer Support | San Francisco, United States | $1.5M | — | |
| Sales Automation | Tel Aviv, Israel | $1.0M | — | |
| Cvent | Event Management Software | Tysons, United States | $232.0M | 85 |
| Salesforce | Enterprise Software | San Francisco, United States | $65.0M | 80 |
| Gong | AI | United States | $583.1M | 75 |
| POPodium | Local Business Growth Platform | Lehi, United States | $422.7M | 75 |
| ActiveCampaign | Agentic AI | Chicago, United States | $70.0M | 75 |
| Nextiva | Unified Communications | Scottsdale, United States | $250.0M | 75 |
| Gong.io | Machine Learning | San Francisco, United States | $944.1M | 74 |
| Yellow.ai | Conversational AI | Bengaluru, India | $2.5M | 73 |
| NetSuite | Enterprise Software | Austin, United States | $120.0M | 70 |
| Omilia | Conversational AI | Athens, Greece | $20.0M | 69 |
| Aircall | Voice AI | New York, United States | $225.6M | 68 |
| DevRev Inc. | AI-native platform | Palo Alto, United States | $151.0M | 67 |
| Dialpad | Voice AI | San Ramon, United States | $270.0M | 67 |
| Pendo | Product Analytics | Raleigh, United States | $458.5M | 66 |
| Customer.io | Customer Engagement Platform | Beaverton, United States | $55.0M | 66 |
| Forethought | Artificial Intelligence | San Francisco, United States | $25.0M | 65 |
| Sierra | Agentic AI | United States | $1.6B | 64 |
| CoChat | Artificial Intelligence | San Francisco, USA | $63.0M | 63 |
| Twilio | SaaS | San Francisco, United States | $130.0M | 63 |
| Freshworks | AI | San Mateo, United States | $150.0M | 62 |
| PACKAGE.AI | Retail | — | $14.0M | 62 |
| Strada | Insurance | San Francisco, United States | $7.5M | 62 |
| Aquant | Industrial | New York, United States | $112.6M | 62 |
| Smith.ai | AI | Los Altos, United States | $12.0M | 61 |
| Qualified | Conversational AI | San Francisco, United States | $161.0M | 61 |
| Solidroad | Agentic AI | San Francisco, United States | $39.2M | 61 |
| Litify | LegalTech | New York, United States | $78.6M | 61 |
| Gainsight | Customer Success | San Francisco, United States | $157.0M | 61 |
| Amelia | Conversational AI | New York, United States | $175.0M | 61 |
| JustCall | Cloud Phone System | Palo Alto, United States | $73.2M | 61 |
| TATalkdesk | Enterprise | San Francisco, United States | — | 60 |
| EMEmarsys | Marketing Technology | Vienna, Austria | $63.0M | 59 |
| ITITERABLE | SaaS | San Francisco, United States | $250.1M | 58 |
| EXExtole | Marketing Technology | San Francisco, United States | $47.1M | 58 |