Solidroad is an AI QA & training platform that reviews 100% of customer conversations to increase CSAT and improve customer experience.
About
Solidroad offers an AI QA & training platform designed to increase CSAT without increasing cost by reviewing 100% of customer conversations. It generates individualized training simulations for human representatives and provides refinement recommendations for AI agents. The platform helps support, sales, and success teams raise the bar on every customer interaction with faster onboarding, sharper training, and better performance across the board, ensuring every conversation becomes a training opportunity.
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Total Employees
13
Current headcount
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63Traction
46Team
60Visibility
28Profile
75Community
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Frequently Asked Questions
What does Solidroad do?
Solidroad offers an AI QA & training platform designed to increase CSAT without increasing cost by reviewing 100% of customer conversations. It generates individualized training simulations for human representatives and provides refinement recommendations for AI agents. The platform helps support, sales, and success teams raise the bar on every customer interaction with faster onboarding, sharper training, and better performance across the board, ensuring every conversation becomes a training op…
How much funding has Solidroad raised?
Solidroad has raised a total of $38M in funding. The most recent round on record is Series A.
When was Solidroad founded?
Solidroad was founded in 2025.
What industry does Solidroad operate in?
Solidroad operates in Agentic AI, Customer Service, AI Agents, Voice Agent, Voice AI.
How many employees does Solidroad have?
Solidroad has approximately 13 people on record.