Alternatives to Help Scout
The top Customer Support Software companies similar to Help Scout, ranked by relevance (named competitors first, then how closely their sectors overlap) and our 0-100 AI-readiness score. Each links to a full profile with funding and team.
Intercom70Customer ServiceSan Francisco, United States$456.0M
Gorgias63Customer Service AutomationMontreal, Canada$101.3M
Zendesk65Customer ServiceSan Francisco, United States$500K
TimelinesAI33ProductivityTel Aviv, Israel
Pylon66Agentic AITel Aviv, Israel$31.0M
Kayako33Customer Support SoftwareLondon, United Kingdom
Zyro36017Field Service Management- Vikinghbot14Conversational AI
DUX-AI13Enterprise- BeloneCustomer Service Automation
- AgentatomAI AgentTel Aviv, Israel
- DaarcCustomer EngagementMaidenhead, England
- Vector NetworksNetwork ManagementMontreal, Canada
- GodcrmCRM Software
- GemdeskVoice AI
SympleeAI Chatbot- XolumConversational AITel Aviv, Israel$1.5M
HubSpot Sales Hub86CRMCambridge, United States$222.0M
Kaseya85SMB SoftwareMiami, United States$100.0M
The Access Group85Enterprise SoftwareLeicester, United Kingdom$1.0B
ActiveCampaign75Agentic AIChicago, United States$50.0M
Intercom (Fin by Intercom)71Voice AgentSan Francisco, United States$911.0M
Weave70Voice AILehi, United States
ManageEngine70Enterprise SoftwarePleasanton, United States$525.0M
Acumatica70Enterprise SoftwareBellevue, United States$48.3M
Birdeye70Reputation ManagementPalo Alto, United States$85.0M
Sprout Social Influencer Marketing69Social Media ManagementChicago, United States$103.5M
JumpCloud68Identity & Access Management (IAM)Louisville, United States$403.5M
Freshdesk66Customer Relationship ManagementSan Mateo, United States
Visma66Business/Productivity SoftwareOslo, Norway$9.8B
TriNet65HR TechDublin, United States
Genesys Cloud CX64Contact Center AIDaly City, United States$3.9B
Nirvana63Insurance Eligibility & Benefits VerificationNew York, United States$24.2M
BuildOps63Construction TechSan Diego, United States
Cognigy (NICE)63Voice AgentDüsseldorf, Germany
Aquant62IndustrialNew York, United States$112.6M
Valsoft62Vertical SaaSMontreal, Canada$270.0M
CallRail62MarTechAtlanta, United States$25.0M
hellopatient62HealthcareTel Aviv, Israel$57.6M- CACapacity61Customer Service AutomationSt. Louis, United States$26.0M
Sendbird61Conversational AISan Mateo, United States
Planday61HR TechCopenhagen, Denmark$58.8M- BLBlumira59CybersecurityAnn Arbor, USA
Boost AI59Conversational AIAarhus, Denmark$8.0M
Kore.ai59Agentic AIOrlando, United States$150.0M
vouch58InsurTechSan Francisco, United States$184.7M
Forethought AI58Agentic AISan Francisco, United States$165.5M
Harbinger58Conversational AISan Francisco, United States$393.0M
Minded57Agentic AISan Francisco, United States
Zoho CRM57CRM SoftwareChennai, India
SUPERDIAL57HealthcareSan Francisco, United States$22.5M
Tarci56EnterpriseNew York, United States$17.0M
Mosaic55FintechSan Francisco, United States$37.0M
Lua Global55Agentic AISan Francisco, United States$5.8M
Shopify55E-commerce PlatformOttawa, Canada$122.3M
Element155Agentic AISan Francisco, United States
SignNow55Document Management & eSignatureBrookline, United States$72.5M
Perspective AI55EnterpriseSan Francisco, United States- SEservient54Customer Service AutomationSan Francisco, United States$12.0M
Zephlyn54Meeting Assistants / Client EngagementNew York, United States$6.0M
| Company | Sector | HQ | Funding | Score |
|---|---|---|---|---|
| Intercom | Customer Service | San Francisco, United States | $456.0M | 70 |
| Gorgias | Customer Service Automation | Montreal, Canada | $101.3M | 63 |
| Zendesk | Customer Service | San Francisco, United States | $500K | 65 |
| TimelinesAI | Productivity | Tel Aviv, Israel | — | 33 |
| Pylon | Agentic AI | Tel Aviv, Israel | $31.0M | 66 |
| Kayako | Customer Support Software | London, United Kingdom | — | 33 |
| Zyro360 | Field Service Management | — | — | 17 |
| Conversational AI | — | — | 14 | |
| DUX-AI | Enterprise | — | — | 13 |
| Customer Service Automation | — | — | — | |
| AI Agent | Tel Aviv, Israel | — | — | |
| Customer Engagement | Maidenhead, England | — | — | |
| Network Management | Montreal, Canada | — | — | |
| CRM Software | — | — | — | |
| Voice AI | — | — | — | |
| Symplee | AI Chatbot | — | — | — |
| Conversational AI | Tel Aviv, Israel | $1.5M | — | |
| HubSpot Sales Hub | CRM | Cambridge, United States | $222.0M | 86 |
| Kaseya | SMB Software | Miami, United States | $100.0M | 85 |
| The Access Group | Enterprise Software | Leicester, United Kingdom | $1.0B | 85 |
| ActiveCampaign | Agentic AI | Chicago, United States | $50.0M | 75 |
| Intercom (Fin by Intercom) | Voice Agent | San Francisco, United States | $911.0M | 71 |
| Weave | Voice AI | Lehi, United States | — | 70 |
| ManageEngine | Enterprise Software | Pleasanton, United States | $525.0M | 70 |
| Acumatica | Enterprise Software | Bellevue, United States | $48.3M | 70 |
| Birdeye | Reputation Management | Palo Alto, United States | $85.0M | 70 |
| Sprout Social Influencer Marketing | Social Media Management | Chicago, United States | $103.5M | 69 |
| JumpCloud | Identity & Access Management (IAM) | Louisville, United States | $403.5M | 68 |
| Freshdesk | Customer Relationship Management | San Mateo, United States | — | 66 |
| Visma | Business/Productivity Software | Oslo, Norway | $9.8B | 66 |
| TriNet | HR Tech | Dublin, United States | — | 65 |
| Genesys Cloud CX | Contact Center AI | Daly City, United States | $3.9B | 64 |
| Nirvana | Insurance Eligibility & Benefits Verification | New York, United States | $24.2M | 63 |
| BuildOps | Construction Tech | San Diego, United States | — | 63 |
| Cognigy (NICE) | Voice Agent | Düsseldorf, Germany | — | 63 |
| Aquant | Industrial | New York, United States | $112.6M | 62 |
| Valsoft | Vertical SaaS | Montreal, Canada | $270.0M | 62 |
| CallRail | MarTech | Atlanta, United States | $25.0M | 62 |
| hellopatient | Healthcare | Tel Aviv, Israel | $57.6M | 62 |
| CACapacity | Customer Service Automation | St. Louis, United States | $26.0M | 61 |
| Sendbird | Conversational AI | San Mateo, United States | — | 61 |
| Planday | HR Tech | Copenhagen, Denmark | $58.8M | 61 |
| BLBlumira | Cybersecurity | Ann Arbor, USA | — | 59 |
| Boost AI | Conversational AI | Aarhus, Denmark | $8.0M | 59 |
| Kore.ai | Agentic AI | Orlando, United States | $150.0M | 59 |
| vouch | InsurTech | San Francisco, United States | $184.7M | 58 |
| Forethought AI | Agentic AI | San Francisco, United States | $165.5M | 58 |
| Harbinger | Conversational AI | San Francisco, United States | $393.0M | 58 |
| Minded | Agentic AI | San Francisco, United States | — | 57 |
| Zoho CRM | CRM Software | Chennai, India | — | 57 |
| SUPERDIAL | Healthcare | San Francisco, United States | $22.5M | 57 |
| Tarci | Enterprise | New York, United States | $17.0M | 56 |
| Mosaic | Fintech | San Francisco, United States | $37.0M | 55 |
| Lua Global | Agentic AI | San Francisco, United States | $5.8M | 55 |
| Shopify | E-commerce Platform | Ottawa, Canada | $122.3M | 55 |
| Element1 | Agentic AI | San Francisco, United States | — | 55 |
| SignNow | Document Management & eSignature | Brookline, United States | $72.5M | 55 |
| Perspective AI | Enterprise | San Francisco, United States | — | 55 |
| SEservient | Customer Service Automation | San Francisco, United States | $12.0M | 54 |
| Zephlyn | Meeting Assistants / Client Engagement | New York, United States | $6.0M | 54 |