
Capacity
AI-powered support automation platform to reduce costs and improve efficiency.
About
Capacity is an omnichannel AI-powered support automation platform founded in 2017. It helps companies worldwide reduce support costs, enhance knowledge accessibility, and boost efficiency for both customers and employees.
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Key facts
- Website
- aiassessment.com
- Headquarters
- St. Louis, United States
- Founded
- 2017
- Employees
- 707
- Total funding
- $26M
- Business model
- B2B
Tech stack
Detected on aiassessment.com, last scanned 18 Oct 2026. Run your own scan
- Frontend
- jQuery
- Analytics
- Google Tag Manager
- Support
- HubSpot
- CMS / Builders
- WordPress
- CDN
- Cloudflare
- Email marketing
- HubSpot Forms
Capacity scores 4. Does yours?
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Frequently asked
Is Capacity trustworthy and reputable?
StartupHub's Data Trust & Reputation score for Capacity is 63 out of 100, a generally safe rating, based on site security posture, privacy practices, malware and phishing checks, and public reputation signals.
How much funding has Capacity raised?
Capacity has raised a total of $26M in funding.
How many employees does Capacity have?
Capacity has approximately 707 people on record.
Public record
SEC filings, insider activity, nonprofit links and pay benchmarks for Capacity

