Capacity
Capacity

Capacity

Measured by AhrefsDR4Ahrefs DR: 4/100. Bottom 25%. Measured by Ahrefs. Median 44.Measured by StartupHub.aiAgent42Agent Readiness: 42/100. Above median. Measured by StartupHub.ai. Median 41.Measured by Google PageSpeedSpeed55Site Speed: 55/100. Below median. Measured by Google PageSpeed. Median 62.Measured by StartupHub.aiTrust63Data Trust: 63/100. Above median. Measured by StartupHub.ai. Median 61.

AI-powered support automation platform to reduce costs and improve efficiency.

2017Active707St. Louis, United States

About

Capacity is an omnichannel AI-powered support automation platform founded in 2017. It helps companies worldwide reduce support costs, enhance knowledge accessibility, and boost efficiency for both customers and employees.

Key facts

Website
aiassessment.com
Headquarters
St. Louis, United States
Founded
2017
Employees
707
Total funding
$26M
Business model
B2B

Tech stack

Detected on aiassessment.com, last scanned 18 Oct 2026.

Frontend
jQuery
Analytics
Google Tag Manager
Support
HubSpot
CMS / Builders
WordPress
CDN
Cloudflare
Email marketing
HubSpot Forms

Capacity scores 4. Does yours?

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Frequently asked

Is Capacity trustworthy and reputable?

StartupHub's Data Trust & Reputation score for Capacity is 63 out of 100, a generally safe rating, based on site security posture, privacy practices, malware and phishing checks, and public reputation signals.

How much funding has Capacity raised?

Capacity has raised a total of $26M in funding.

How many employees does Capacity have?

Capacity has approximately 707 people on record.

Public record

SEC filings, insider activity, nonprofit links and pay benchmarks for Capacity