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Capacity

AI-powered support automation platform to reduce costs and improve efficiency.

2017Active707

About

Capacity is an omnichannel AI-powered support automation platform founded in 2017. It helps companies worldwide reduce support costs, enhance knowledge accessibility, and boost efficiency for both customers and employees.

Technology stack

detected 2026-06-15
Est. monthly stack spend~$1,580/mo
CDN
Cloudflare
Emailnone
Stack
jQueryWordPress
Analytics
Google Tag Manager
Support
HubSpot
Email marketing
HubSpot Forms
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Frequently asked

What does Capacity do?

Capacity is an omnichannel AI-powered support automation platform founded in 2017. It helps companies worldwide reduce support costs, enhance knowledge accessibility, and boost efficiency for both customers and employees.

How much funding has Capacity raised?

Capacity has raised a total of $26M in funding.

Where is Capacity headquartered?

Capacity is headquartered in St. Louis, United States.

When was Capacity founded?

Capacity was founded in 2017.

What industry does Capacity operate in?

Capacity operates in Customer Service Automation, Contact Center AI, AI Chatbot, Conversational AI, Knowledge Management, Workflow Automation.

How many employees does Capacity have?

Capacity has approximately 707 people on record.