Open source focus

Open Source Alternatives to Help Scout

9 open source Customer Support Software options similar to Help Scout, ranked by named competitors first, sector overlap, and our 0-100 AI-readiness score. Every company listed publishes its source: each one carries an open source sector tag and a public GitHub repository.

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FINLAI designs21
Digitalization PartnershipsLinz, Austria
Develops digitalization partnerships, local IT security software (NoRisk), and AI agents for sole proprietors and SMEs.
Open source
ERPNext20
Enterprise SoftwareBangalore, India
Open-source ERP system for small and medium-sized businesses.
Open source · Self-hostable
Realnas19
Open Source
Open-source Network Attached Storage (NAS) operating system based on FreeBSD, managing ZFS, SMB, NFS, users, snapshots, and boot environments.
Open source · Self-hostable
Dolibarr18
Open Source
Open-source ERP and CRM web suite for businesses of all sizes.
Open source · Self-hostable
Probo58
SMB SoftwareTel Aviv, Israel
Open-source compliance solution for startups to achieve SOC 2, ISO 27001, and HIPAA.
Open source · Self-hostable
Rasa49
Conversational AIBerlin, Germany$13.0M
Open-source conversational AI platform for building custom chatbots and virtual assistants.
Open source · Self-hostable
Flectra27
Open SourceAhmedabad, India
Open-source ERP and CRM software to streamline business operations and enhance productivity.
Open source · Self-hostable
Omnivore23
Consumer App
A free and open-source read-it-later service with AI-powered features and integrations.
Open source · Self-hostable
Zotero22
Research ToolsFairfax, United States
Free, open-source personal research assistant for collecting, organizing, citing, and sharing research.
Open source · Self-hostable

Company	Sector	License	HQ	Funding	Score
FINLAI designsDevelops digitalization partnerships, local IT security software (NoRisk), and AI agents for sole proprietors and SMEs.	Digitalization Partnerships	Open source	Linz, Austria	—	21
ERPNextOpen-source ERP system for small and medium-sized businesses.	Enterprise Software	Open source · Self-hostable	Bangalore, India	—	20
RealnasOpen-source Network Attached Storage (NAS) operating system based on FreeBSD, managing ZFS, SMB, NFS, users, snapshots, and boot environments.	Open Source	Open source · Self-hostable	—	—	19
DolibarrOpen-source ERP and CRM web suite for businesses of all sizes.	Open Source	Open source · Self-hostable	—	—	18
ProboOpen-source compliance solution for startups to achieve SOC 2, ISO 27001, and HIPAA.	SMB Software	Open source · Self-hostable	Tel Aviv, Israel	—	58
RasaOpen-source conversational AI platform for building custom chatbots and virtual assistants.	Conversational AI	Open source · Self-hostable	Berlin, Germany	$13.0M	49
FlectraOpen-source ERP and CRM software to streamline business operations and enhance productivity.	Open Source	Open source · Self-hostable	Ahmedabad, India	—	27
OmnivoreA free and open-source read-it-later service with AI-powered features and integrations.	Consumer App	Open source · Self-hostable	—	—	23
ZoteroFree, open-source personal research assistant for collecting, organizing, citing, and sharing research.	Research Tools	Open source · Self-hostable	Fairfax, United States	—	22