Alternatives to HubSpot Service Hub
The top Customer Service Software companies similar to HubSpot Service Hub, ranked by relevance (named competitors first, then how closely their sectors overlap) and our 0-100 AI-readiness score. Each links to a full profile with funding and team.
Zendesk65Customer ServiceSan Francisco, United States$500K
Freshdesk66Customer Relationship ManagementSan Mateo, United States
Salesforce80Enterprise SoftwareSan Francisco, United States$65.0M
Intercom (Fin by Intercom)71Voice AgentSan Francisco, United States$911.0M
Intercom70Customer ServiceSan Francisco, United States$456.0M
Mavenoid55Stockholm, Sweden$45.9M- KUKustomer50Customer Service CRMNew York, United States$173.5M
Salesforce Service Cloud15Customer Service SoftwareSan Francisco, United States
DevRev Inc.67AI-native platformPalo Alto, United States$151.0M
Freshchat55Customer EngagementSan Mateo, United States$104.0M
Crisp42Customer EngagementParis, France
HappyFox29CRMIrvine, United States
Raiseaticket18Help Desk SoftwareMalta, Malta
KrodCustomer Support AutomationTel Aviv, Israel
HubSpot Sales Hub86CRMCambridge, United States$222.0M
Cvent85Event Management SoftwareTysons, United States$232.0M
Qualtrics85Customer ExperienceProvo, United States$400.0M
HubSpot CRM75CRMCambridge, United States$68.5M
Gong75AIUnited States$583.1M
NetSuite70Enterprise SoftwareAustin, United States$120.0M
Qualtrics Strategy & Research70Experience ManagementProvo, United States$900.0M
Gainsight Customer Success70B2B SaaSSan Francisco, United States$405.3M
sprinklr69AINew York, United States$413.5M
Freshworks62AISan Mateo, United States$150.0M
Rasa Technologies GmbH62Conversational AISan Francisco, United States$73.4M
User Testing62Customer ExperienceSan Francisco, United States$76.0M
Litify61LegalTechNew York, United States$78.6M
Gainsight61Customer SuccessSan Francisco, United States$157.0M- EMEmarsys59Marketing TechnologyVienna, Austria$63.0M
Jump58WealthTechSalt Lake City, United States$100.0M
NexHealth57HealthTechNew York, United States$13.0M
Lawmatics57LegalTechSan Diego, United States$13.0M
Glassbox56Enterprise$71.5M
EasySend56InsuranceTel Aviv, Israel$71.5M
FICX55Enterprise$11.0M
iContact55Email MarketingMorrisville, United States$45.6M
Accelo54Professional Services AutomationDenver, United States$2.0M
Qgiv49Nonprofit SoftwareTampa, United States- INInter48Customer SupportSan Francisco, United States$14.0M
Primer47Artificial IntelligenceSan Francisco, United States$100.0M
wealthfeed46FintechNew York, United States$2.0M
Streak45CRMSan Francisco, United States
Lighthouse42Business Intelligence
Omnisent42Customer Feedback ManagementTel Aviv, Israel$5.5M- SEServion41Customer ExperienceChennai, India$87.2M
- RERelace41PersonalizationTel Aviv, Israel$23.0M
Composite41Customer ExperienceSan Francisco, United States$5.5M
Oprata35CRM AutomationSan Francisco, United States$12.0M
GoaffPro33Affiliate MarketingSirsa, India- PLPlasma33Personalization PlatformSan Francisco, United States$391.5M
Kayako33Customer Support SoftwareLondon, United Kingdom
Dubsado33CRMBurbank, United States
Tapfiliate32Affiliate MarketingAmsterdam, Netherlands- COComm10028Omnichannel SoftwareVancouver, Canada
- LILivePerson18AINew York, United States
- REReputation18SaaSSan Ramon, United States
- 1414.ai10Customer SupportSan Francisco, USA$500K
Rakor Labs8CRMParis, France
EdumeterMarTech- ResolveloopCustomer Support Automation
| Company | Sector | HQ | Funding | Score |
|---|---|---|---|---|
| Zendesk | Customer Service | San Francisco, United States | $500K | 65 |
| Freshdesk | Customer Relationship Management | San Mateo, United States | — | 66 |
| Salesforce | Enterprise Software | San Francisco, United States | $65.0M | 80 |
| Intercom (Fin by Intercom) | Voice Agent | San Francisco, United States | $911.0M | 71 |
| Intercom | Customer Service | San Francisco, United States | $456.0M | 70 |
| Mavenoid | — | Stockholm, Sweden | $45.9M | 55 |
| KUKustomer | Customer Service CRM | New York, United States | $173.5M | 50 |
| Salesforce Service Cloud | Customer Service Software | San Francisco, United States | — | 15 |
| DevRev Inc. | AI-native platform | Palo Alto, United States | $151.0M | 67 |
| Freshchat | Customer Engagement | San Mateo, United States | $104.0M | 55 |
| Crisp | Customer Engagement | Paris, France | — | 42 |
| HappyFox | CRM | Irvine, United States | — | 29 |
| Raiseaticket | Help Desk Software | Malta, Malta | — | 18 |
| Krod | Customer Support Automation | Tel Aviv, Israel | — | — |
| HubSpot Sales Hub | CRM | Cambridge, United States | $222.0M | 86 |
| Cvent | Event Management Software | Tysons, United States | $232.0M | 85 |
| Qualtrics | Customer Experience | Provo, United States | $400.0M | 85 |
| HubSpot CRM | CRM | Cambridge, United States | $68.5M | 75 |
| Gong | AI | United States | $583.1M | 75 |
| NetSuite | Enterprise Software | Austin, United States | $120.0M | 70 |
| Qualtrics Strategy & Research | Experience Management | Provo, United States | $900.0M | 70 |
| Gainsight Customer Success | B2B SaaS | San Francisco, United States | $405.3M | 70 |
| sprinklr | AI | New York, United States | $413.5M | 69 |
| Freshworks | AI | San Mateo, United States | $150.0M | 62 |
| Rasa Technologies GmbH | Conversational AI | San Francisco, United States | $73.4M | 62 |
| User Testing | Customer Experience | San Francisco, United States | $76.0M | 62 |
| Litify | LegalTech | New York, United States | $78.6M | 61 |
| Gainsight | Customer Success | San Francisco, United States | $157.0M | 61 |
| EMEmarsys | Marketing Technology | Vienna, Austria | $63.0M | 59 |
| Jump | WealthTech | Salt Lake City, United States | $100.0M | 58 |
| NexHealth | HealthTech | New York, United States | $13.0M | 57 |
| Lawmatics | LegalTech | San Diego, United States | $13.0M | 57 |
| Glassbox | Enterprise | — | $71.5M | 56 |
| EasySend | Insurance | Tel Aviv, Israel | $71.5M | 56 |
| FICX | Enterprise | — | $11.0M | 55 |
| iContact | Email Marketing | Morrisville, United States | $45.6M | 55 |
| Accelo | Professional Services Automation | Denver, United States | $2.0M | 54 |
| Qgiv | Nonprofit Software | Tampa, United States | — | 49 |
| INInter | Customer Support | San Francisco, United States | $14.0M | 48 |
| Primer | Artificial Intelligence | San Francisco, United States | $100.0M | 47 |
| wealthfeed | Fintech | New York, United States | $2.0M | 46 |
| Streak | CRM | San Francisco, United States | — | 45 |
| Lighthouse | Business Intelligence | — | — | 42 |
| Omnisent | Customer Feedback Management | Tel Aviv, Israel | $5.5M | 42 |
| SEServion | Customer Experience | Chennai, India | $87.2M | 41 |
| RERelace | Personalization | Tel Aviv, Israel | $23.0M | 41 |
| Composite | Customer Experience | San Francisco, United States | $5.5M | 41 |
| Oprata | CRM Automation | San Francisco, United States | $12.0M | 35 |
| GoaffPro | Affiliate Marketing | Sirsa, India | — | 33 |
| PLPlasma | Personalization Platform | San Francisco, United States | $391.5M | 33 |
| Kayako | Customer Support Software | London, United Kingdom | — | 33 |
| Dubsado | CRM | Burbank, United States | — | 33 |
| Tapfiliate | Affiliate Marketing | Amsterdam, Netherlands | — | 32 |
| COComm100 | Omnichannel Software | Vancouver, Canada | — | 28 |
| LILivePerson | AI | New York, United States | — | 18 |
| REReputation | SaaS | San Ramon, United States | — | 18 |
| 1414.ai | Customer Support | San Francisco, USA | $500K | 10 |
| Rakor Labs | CRM | Paris, France | — | 8 |
| Edumeter | MarTech | — | — | — |
| Customer Support Automation | — | — | — |