Totango

TotangoTotango
Totango

Totango

Totango provides enterprise customer success software designed for unlimited scalability, helping cross-functional teams drive productivity, retention, and expansion.

DR 73Speed 552010Active133San Mateo, United States
Rate

About

Totango provides a Customer Growth platform that combines customer management software, predictive revenue intelligence, and a Value Methodology to help post-Sales teams drive customer ROI and revenue growth at scale. Their AI-powered insights and workflow design enable customer success and revenue teams to manage customer experience, success, and renewals, ultimately leading to continuous value delivery and optimized revenue growth. Totango serves customer success and sales teams aiming to align around customer retention and growth, particularly those transitioning to a customer-led growth model.
Frequently asked

What does Totango do?

Totango provides a Customer Growth platform that combines customer management software, predictive revenue intelligence, and a Value Methodology to help post-Sales teams drive customer ROI and revenue growth at scale. Their AI-powered insights and workflow design enable customer success and revenue teams to manage customer experience, success, and renewals, ultimately leading to continuous value delivery and optimized revenue growth. Totango serves customer success and sales teams aiming to alig…

What is Totango's revenue?

StartupHub estimates Totango's annual revenue at $16.6M (range $8.8M to $44.3M, 70% confidence), based on comparable companies in the sector.

What is Totango's valuation?

StartupHub estimates Totango's effective valuation at $529.8M (range $320.3M to $768.6M, 10% confidence), based on comparable companies in the sector.

How much funding has Totango raised?

Totango has raised a total of $128M in funding. The most recent round on record is Series D.

Where is Totango headquartered?

Totango is headquartered in San Mateo, United States.

When was Totango founded?

Totango was founded in 2010.

What industry does Totango operate in?

Totango operates in Enterprise, Customer Success, Customer Success Platform, Customer Success Software, Enterprise Software, CRM.

How many employees does Totango have?

Totango has approximately 133 people on record.

HEADCOUNT
133
DOMAIN RATING
73
New entrants in Customer Success
Last 90 days
8
New entrants
2.7
Per month
0.6
Per week

An entrant is a company tagged Customer Success whose domain was first registered in the window, counted from registry records in the StartupHub directory. Registry detection runs two to three weeks behind registration, so recent weeks are a floor.

Comments
(6)
0 positive3 mixed3 negative
Reddit
r/CustomerSuccessu/o1gotApr 23, 2026Mixed

Built a free tool that evaluates CS platforms (Gainsight, ChurnZero, Totango etc) by talking to their AI agents and checking every claim. If you've evaluated CS platforms recently, you know how hard it is to tell which vendor's claims are r…

View on Reddit
Reddit
r/CustomerSuccessu/treenidhiJan 26, 2026Mixed

My team is currently evaluating Gainsight vs Totango and trying to figure out which one makes the most sense for our business. We’re a services-heavy org and deal with highly technical tickets through ServiceNow.

View on Reddit
Reddit
r/salesforceu/CrebesFeb 26, 2025Negative

What does Churn Zero do better than Totango? What does the implementation and integration look like for Churnzero from the Salesforce side? We currently have Totango (with 20ish integrations for Salesforce data) and looks like we will be mo…

View on Reddit
Reddit
r/CustomerSuccessu/Markenheimer15Sep 4, 2024Mixed

Currently we're looking at ChurnZero and Totango. 1) Is there another platform we should be evaluating other than ChrunZero and Totango? 2) What are you opinions on ChurnZero vs Totango for a start-up?

View on Reddit
Reddit
r/CustomerSuccessu/kevinleejonesJun 26, 2024Negative

Totango seems to tick all the boxes perfectly, which is crucial for us to achieve this certification. Here's where it gets tricky—Totango seems to offer the features we need, but the cost is staggering.

View on Reddit
Reddit
r/CustomerSuccessu/jadanasNov 4, 2022Negative

My company wants the advanced certification, and Totango is amazing and does everything I need. But it’s SO expensive. Totango wants 46.5k USD + a 20% setup fee - which is over 100k AUD (I’m in Australia).

View on Reddit

Some comments are pulled from public discussions around the web (look for the source icon). Quotes are excerpts; click through to read the full thread.