Crescendo
Agent38Agent Readiness: 38/100. Below median. Measured by StartupHub.ai. Median 41.AI-native customer experience platform that blends generative AI with human agents for managed contact center operations.
About
Crescendo offers an AI-driven customer service platform that combines AI assistants and human expertise to deliver managed contact center operations. Their core product, the AI Suite, includes AI Assistants, Operational AI, and Performance BPO, designed to continuously optimize customer experience and performance across all channels. Crescendo serves businesses looking to improve customer engagement, reduce costs, and handle fluctuating volumes with guaranteed outcomes.
Key facts
At-a-glance profile data
- Website
- crescendo.ai
- Headquarters
- San Francisco, United States
- Founded
- 2009
- Total funding
- $173M (Seed)
- Business model
- B2B
Funding rounds
| Date | Round | Amount | Post-money | Lead investors |
|---|---|---|---|---|
| 3 Sept 2025 | Seed | $5M | - | Y Combinator, General Catalyst |
| 1 Oct 2024 | Series C | $50M | $500M | General Catalyst |
| 8 Mar 2022 | Series C | $30M | - | Tiger Global |
| 21 Jul 2021 | Undisclosed round | $70M | - | Andera Partners |
| 28 Oct 2013 | Undisclosed round | $18M | - | Sofinnova Partners |
Tech stack
Detected on crescendo.ai, last scanned 16 Sept 2026. Run your own scan
- Compliance
- SOC 2, HIPAA, ISO 27001, GDPR
- Analytics
- Google Tag Manager, LinkedIn Insight Tag
- Support
- HubSpot
- CMS / Builders
- Webflow
- CDN
- Cloudflare
- Email provider
- Google Workspace
- Status page
- BetterStack
- Visitor tracking
- reb2b
Frequently asked
How much funding has Crescendo raised?
Crescendo has raised a total of $173M in funding. The most recent round on record is Seed.