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What does AmpliFAI do?
AmpliAI offers a Contact Center AI Platform for CX and Performance Management, providing automated QA/QM, AI-driven insights from conversations, and AI-enabled coaching. It serves various verticals including Retail, Financial Services, BPOs, Healthcare, and Communications, Media, and Technology. The platform unifies contact center data to drive agent performance and enhance customer experience.
How much funding has AmpliFAI raised?
AmpliFAI has raised a total of $39M in funding. The most recent round on record is Series A.
Where is AmpliFAI headquartered?
AmpliFAI is headquartered in Plano, United States.
When was AmpliFAI founded?
AmpliFAI was founded in 2014.
What industry does AmpliFAI operate in?
AmpliFAI operates in Contact Center AI, Customer Experience (CX), Performance Management, AI Coaching, Automated QA, Workforce Optimization.
How many employees does AmpliFAI have?
AmpliFAI has approximately 158 people on record.