Sendbird
Agent43 out of 100, Above median. Agent Readiness. Open the scores section.Agent Readiness: 43/100. Above median. Measured by StartupHub.ai. Median 41.Trust90 out of 100, Top 25%. Data Trust. Open the scores section.Data Trust: 90/100. Top 25%. Measured by StartupHub.ai. Median 61.Omnichannel AI-powered communication platform for enterprise customer engagement.
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About
Sendbird provides an AI customer experience platform for enterprises, featuring an AI concierge for hyper-personalized interactions. They also offer robust communication infrastructure through chat, voice, and video call APIs, powering billions of conversations monthly.
Listed competitors
AI-first customer service platform for support, sales, and marketing automation.
Cloud-based customer service and engagement platform providing ticketing, messaging, and AI-powered support tools.
Cloud communications platform providing APIs for voice, messaging, email, and video engagement.
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Key facts
- Website
- sendbird.com
- Headquarters
- San Mateo, United States
- Founded
- 2013
- Employees
- 299
- Business model
- B2B
Sendbird pricing
| Plan | Price |
|---|---|
| Free trialUp to 1,000 MAUs, Up to 20 peak concurrent connections, Unlimited messages per month | Free |
| Starter5K MAUs, Unlimited messages per month, 6 months message retention | $349 / month |
| Pro5K MAUs, All Starter features, Translation | $499 / month |
| EnterpriseCustom pricing for millions of MAUs, Select from all features, Dedicated or shared server | Contact sales |
Starter is $349 per month billed annually or $399 per month billed monthly. Pro is $499 per month billed annually or $599 per month billed monthly. Overages may apply on Starter and Pro.
Plans as published by Sendbird, checked September 2026. Current prices on sendbird.com
Tech stack
Detected on sendbird.com, last scanned 12 Nov 2026. Run your own scan
- Frontend
- Nuxt
- Analytics
- Google Analytics 4, Google Tag Manager
- Observability
- Datadog
- Support
- Discourse
- CDN
- Netlify
- Email provider
- Google Workspace
- Cookie consent
- OneTrust
- Status page
- Statuspage
- Affiliate program
- Self-hosted affiliate
- Visitor tracking
- ZoomInfo WebSights
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Frequently asked
Is Sendbird trustworthy and reputable?
StartupHub's Data Trust & Reputation score for Sendbird is 90 out of 100, a trusted rating, based on site security posture, privacy practices, malware and phishing checks, and public reputation signals.
How many employees does Sendbird have?
Sendbird has approximately 299 people on record.
Does Sendbird have an affiliate program?
Yes, Sendbird has an affiliate program. The program runs on Self-hosted affiliate. Register here: www.sendbird.com/affiliates
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SEC filings, insider activity, nonprofit links and pay benchmarks for Sendbird:
Company details: from public sources. Funding: no announced round on file. Ownership: not yet claimed by the company. Scores: measured by named tools; each links to its method. Our rules
