Sendbird

Omnichannel AI-powered communication platform for enterprise customer engagement.

Last updated Sep 26, 2026

Website

2013Active299San Mateo, United States

We may earn a commission from links on this Sendbird profile. That does not change the facts we publish.

About

Sendbird provides an AI customer experience platform for enterprises, featuring an AI concierge for hyper-personalized interactions. They also offer robust communication infrastructure through chat, voice, and video call APIs, powering billions of conversations monthly.

Key facts

Website: sendbird.com
Headquarters: San Mateo, United States
Founded: 2013
Employees: 299
Total funding: -
Business model: B2B
Tags: Conversational AI
Voice AI
API Platform
Customer Service Automation
Contact Center AI

Sendbird pricing

Plans and prices published by Sendbird
Plan	Price	Includes
Free trial	Free	Up to 1,000 MAUs, Up to 20 peak concurrent connections, Unlimited messages per month
Starter	$349 / month	5K MAUs, Unlimited messages per month, 6 months message retention
Pro	$499 / month	5K MAUs, All Starter features, Translation
Enterprise	Contact sales	Custom pricing for millions of MAUs, Select from all features, Dedicated or shared server

Starter is $349 per month billed annually or $399 per month billed monthly. Pro is $499 per month billed annually or $599 per month billed monthly. Overages may apply on Starter and Pro.

Plans as published by Sendbird, checked September 2026. Current prices on sendbird.com

Tech stack

Detected on sendbird.com, last scanned 29 Aug 2026. Run your own scan

Frontend: Nuxt
Analytics: Google Analytics 4, Google Tag Manager
Observability: Datadog
Support: Discourse
CDN: Netlify
Email provider: Google Workspace
Cookie consent: OneTrust
Status page: Statuspage
Affiliate program: Self-hosted affiliate
Visitor tracking: ZoomInfo WebSights

Add first review

Frequently asked

How many employees does Sendbird have?

Sendbird has approximately 299 people on record.

Does Sendbird have an affiliate program?

Yes, Sendbird has an affiliate program. The program runs on Self-hosted affiliate. Register here: https://www.sendbird.com/affiliates