
Centrical
Centrical is an AI-powered employee Performance eXperience platform driving frontline agent success and best-in-class customer experiences.
About
Centrical offers a Performance Intelligence OS for the frontline, providing a suite of software solutions to improve employee performance. Their platform includes features like AI-powered coaching, gamification, quality assurance, and microlearning to engage and motivate frontline teams. Centrical serves leading enterprises across various industries, including contact centers, sales, BPO, financial services, and hospitality.
Key facts
At-a-glance profile data
- Website
- centrical.com
- Headquarters
- New York, United States
- Founded
- 2013
- Employees
- 105
- Total funding
- $66M (Series D)
- Business model
- B2B
Funding rounds
| Date | Round | Amount | Lead investors |
|---|---|---|---|
| 10 Mar 2021 | Series D | $32M | Jerusalem Venture Partners, Intel |
| 4 Nov 2019 | Series C | $13M | Aleph |
| 25 Apr 2018 | Series B | $11M | Jerusalem Venture Partners |
| 21 Jun 2016 | Series A | $7M | Jerusalem Venture Partners |
| 20 Apr 2015 | Series A | $3M | Verint Systems |
Tech stack
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- Compliance
- SOC 2, GDPR
- Frontend
- jQuery, Bootstrap
- Auth
- Okta
- Analytics
- Google Tag Manager, Meta Pixel
- SEO
- Yoast SEO
- Support
- HubSpot, Zendesk
- CMS / Builders
- WordPress
- Email provider
- Microsoft 365, Google Workspace
- Email marketing
- HubSpot Forms, Mailgun
- Video / media
- Vimeo, Zoom
- Visitor tracking
- ZoomInfo WebSights
Frequently asked
How much funding has Centrical raised?
Centrical has raised a total of $66M in funding. The most recent round on record is Series D.
How many employees does Centrical have?
Centrical has approximately 105 people on record.