Centrical
Centrical

Centrical

Centrical is an AI-powered employee Performance eXperience platform driving frontline agent success and best-in-class customer experiences.

2013Active105New York, United States

About

Centrical offers a Performance Intelligence OS for the frontline, providing a suite of software solutions to improve employee performance. Their platform includes features like AI-powered coaching, gamification, quality assurance, and microlearning to engage and motivate frontline teams. Centrical serves leading enterprises across various industries, including contact centers, sales, BPO, financial services, and hospitality.

Key facts

At-a-glance profile data

Website
centrical.com
Headquarters
New York, United States
Founded
2013
Employees
105
Total funding
$66M (Series D)
Business model
B2B

Funding rounds

Funding rounds raised by Centrical
DateRoundAmountLead investors
10 Mar 2021Series D$32MJerusalem Venture Partners, Intel
4 Nov 2019Series C$13MAleph
25 Apr 2018Series B$11MJerusalem Venture Partners
21 Jun 2016Series A$7MJerusalem Venture Partners
20 Apr 2015Series A$3MVerint Systems

Tech stack

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Compliance
SOC 2, GDPR
Frontend
jQuery, Bootstrap
Auth
Okta
Analytics
Google Tag Manager, Meta Pixel
SEO
Yoast SEO
Support
HubSpot, Zendesk
CMS / Builders
WordPress
Email provider
Microsoft 365, Google Workspace
Email marketing
HubSpot Forms, Mailgun
Video / media
Vimeo, Zoom
Visitor tracking
ZoomInfo WebSights
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Frequently asked

How much funding has Centrical raised?

Centrical has raised a total of $66M in funding. The most recent round on record is Series D.

How many employees does Centrical have?

Centrical has approximately 105 people on record.