Zoho CRM
Agent51Agent Readiness: 51/100. Top 25%. Measured by StartupHub.ai. Median 41.Cloud-based customer relationship management (CRM) application for sales, marketing, and customer support.
About
Zoho CRM is a comprehensive cloud-based customer relationship management application developed by Zoho Corporation. It provides businesses with tools to manage their sales processes, automate marketing activities, and streamline customer support, ultimately aiming to improve lead conversion, customer engagement, and revenue growth.
Key facts
At-a-glance profile data
- Website
- zoho.com
- Headquarters
- Chennai, India
- Founded
- 2005
- Total funding
- -
- Business model
- B2B
Tech stack
Detected on zoho.com, last scanned 18 Sept 2026. Run your own scan
- CDN
- Cloudflare
- Email provider
- Zoho
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Zoho CRM and Salesforce CRM both offer comprehensive cloud-based customer relationship management solutions for sales, marketing, and customer service, directly competing for businesses seeking to manage customer interactions and sales pipe
Microsoft Dynamics 365
Zoho CRM and Microsoft Dynamics 365 both provide CRM functionalities for sales automation, reporting, and workflow, but Dynamics 365 is often positioned for larger enterprises with complex needs and deep integration into the Microsoft ecosy
HubSpot CRM
Zoho CRM and HubSpot CRM both offer free plans and comprehensive CRM solutions that address marketing, sales, and customer service needs, making them direct competitors for businesses, especially SMBs, looking for integrated platforms.
Oracle Eloqua Marketing Automation
Zoho CRM and Oracle Eloqua Marketing Automation both offer tools for marketing automation and lead management, competing for businesses that need to streamline their marketing activities and improve lead conversion.
SAP Marketing Cloud
Zoho CRM and SAP Marketing Cloud both provide CRM capabilities that include marketing automation and customer engagement tools, making them rivals in attracting businesses focused on enhancing their marketing strategies.
Fluid and Motion Control Products Supplier
TECO, a supplier of fluid and motion control products, previously needed a seamless solution to communicate and register activities with customers, which Zoho CRM with GMail integration provided.
Direct and Telemarketing Company
T3 Direct, a direct and telemarketing company, previously used disparate systems to manage contact databases, collaboration, and sales activities, a problem Zoho CRM is designed to solve by centralizing data.
Design Agency
The NetMen Corp, a design agency, saw repeat sales grow significantly after implementing Zoho CRM, indicating the platform's effectiveness in improving customer retention and profitability for similar businesses.
Communications Company
FIDGI Communications doubled its sales after switching to Zoho CRM, demonstrating the platform's ability to streamline lead capture and automate email campaigns for communications businesses.
Diversified Indian Company (various divisions)
Blue Star implemented Zoho CRM in divisions needing to improve sales team productivity, finding success due to the tool's simple, elegant, and user-friendly design.
Confirmed customer relationships for Zoho CRM. Speculative buyer-fit guesses are not shown.