Alternatives to SolarWinds Service Desk
The top ITSM companies similar to SolarWinds Service Desk, ranked by relevance (named competitors first, then how closely their sectors overlap) and our 0-100 AI-readiness score. Each links to a full profile with funding and team.
JIRA Service Management28ITSMSydney, Australia$118K
Freshservice66Cloud ComputingSan Mateo, USA$63.0M
ServiceNow72Enterprise SoftwareSanta Clara, United States$69.0M
Lansweeper62Belgium$157.6M
ManageEngine ServiceDesk Plus23IT Service Management (ITSM)Pleasanton, United States- Vector NetworksNetwork ManagementMontreal, Canada
Swish.ai64EnterpriseTel Aviv, Israel$52.6M
SecPodCybersecurityBengaluru, India- BMBMC Helix ITSM90IT Service Management (ITSM)Houston, United States
UiPath85Robotic Process AutomationNew York, USA$2.0B
HubSpot Service Hub85Customer Service SoftwareCambridge, United States
Splunk (Cisco Systems)85Data AnalyticsSan Francisco, United States
Armis Security85EnterpriseSan Carlos, United States$847.0M
make.com75iPaaSTel Aviv, Israel
Intercom (Fin by Intercom)71Voice AgentSan Francisco, United States$911.0M
Intercom70Customer ServiceSan Francisco, United States$456.0M
ManageEngine70Enterprise SoftwarePleasanton, United States$525.0M
Stampli70FintechLos Angeles, United States$142.7M
#floQast67Accounting AutomationLos Angeles, United States$302.9M
Quest Software67Data ManagementAustin, United States$350.0M
Pylon66Agentic AITel Aviv, Israel$31.0M
Freshdesk66Customer Relationship ManagementSan Mateo, United States
AppDynamics63Cloud Monitoring & ObservabilitySan Francisco, United States$1.0M
Tray63Integration PlatformSan Francisco, United States- INInnoWave63Artificial IntelligenceBratislava, Slovakia
LogicMonitor62Cloud Monitoring & ObservabilitySanta Barbara, United States$1.7B- CRCreatio62Artificial IntelligenceBoston, United States$200.0M
MyCase62LegalTechSan Diego, United States$10.0M
Tonkean62EnterprisePalo Alto, United States$83.2M
Freshworks62AISan Mateo, United States$150.0M- ADAdaptive AI61Conversational AISan Francisco, United States$6.5M
Help Scout61Customer Support SoftwareBoston, United States$51.8M
athenahealth61HealthTechWatertown, United States
Amelia61Conversational AINew York, United States$175.0M
Cinnamon Inc.60Enterprise AITokyo, Japan$11.0M
Tekst60Artificial IntelligenceGhent, Belgium$11.5M
BLP Digital59Agentic AIZurich, Switzerland$52.8M
NeuBird AI58Artificial IntelligenceSan Francisco, United States$60.6M
Zapier57Workflow AutomationSan Francisco, United States$1.3B
Lio57Enterprise SoftwareTel Aviv, Israel$40.0M
Titan56AI Holding CompanyNew York, United States$151.0M
ai.work55EnterpriseTel Aviv, Israel$10.0M
Autotask55IT Service ManagementEast Greenbush, United States$5.0M
Pandektes55Agentic AITel Aviv, Israel$5.8M
Freshchat55Customer EngagementSan Mateo, United States$104.0M
Intrinsicpartners54Agentic AISan Francisco, United States
Nexos AI54Agentic AITel Aviv, Israel$33.3M
Vallor54Agentic AISan Francisco, United States$4.0M- MEMeso54Agentic AISan Francisco, United States$2.5M
Officely54AI AgentsSan Francisco, United States- HOHost Analytics54Corporate Performance ManagementToronto, Canada
Parter AI54Agentic AITel Aviv, Israel- ANAndAI, Inc.53Agentic AISan Francisco, United States
Device4253IT Asset ManagementNew Haven, United States$37.5M
Lumion52EdTechSan Francisco, United States$10.7M
Supertrace AI52AI Tools & AppsNew York City, United States$5.0M
Edgeverve Smart52Artificial IntelligenceBengaluru, India$1.0M
Celtx52Media Production SoftwareSt. John's, Canada$4.8M
Ciridae52Artificial IntelligenceSan Francisco, USA$20.0M
Absolute Software52Endpoint SecurityVancouver, Canada
| Company | Sector | HQ | Funding | Score |
|---|---|---|---|---|
| JIRA Service Management | ITSM | Sydney, Australia | $118K | 28 |
| Freshservice | Cloud Computing | San Mateo, USA | $63.0M | 66 |
| ServiceNow | Enterprise Software | Santa Clara, United States | $69.0M | 72 |
| Lansweeper | — | Belgium | $157.6M | 62 |
| ManageEngine ServiceDesk Plus | IT Service Management (ITSM) | Pleasanton, United States | — | 23 |
| Network Management | Montreal, Canada | — | — | |
| Swish.ai | Enterprise | Tel Aviv, Israel | $52.6M | 64 |
| SecPod | Cybersecurity | Bengaluru, India | — | — |
| BMBMC Helix ITSM | IT Service Management (ITSM) | Houston, United States | — | 90 |
| UiPath | Robotic Process Automation | New York, USA | $2.0B | 85 |
| HubSpot Service Hub | Customer Service Software | Cambridge, United States | — | 85 |
| Splunk (Cisco Systems) | Data Analytics | San Francisco, United States | — | 85 |
| Armis Security | Enterprise | San Carlos, United States | $847.0M | 85 |
| make.com | iPaaS | Tel Aviv, Israel | — | 75 |
| Intercom (Fin by Intercom) | Voice Agent | San Francisco, United States | $911.0M | 71 |
| Intercom | Customer Service | San Francisco, United States | $456.0M | 70 |
| ManageEngine | Enterprise Software | Pleasanton, United States | $525.0M | 70 |
| Stampli | Fintech | Los Angeles, United States | $142.7M | 70 |
| #floQast | Accounting Automation | Los Angeles, United States | $302.9M | 67 |
| Quest Software | Data Management | Austin, United States | $350.0M | 67 |
| Pylon | Agentic AI | Tel Aviv, Israel | $31.0M | 66 |
| Freshdesk | Customer Relationship Management | San Mateo, United States | — | 66 |
| AppDynamics | Cloud Monitoring & Observability | San Francisco, United States | $1.0M | 63 |
| Tray | Integration Platform | San Francisco, United States | — | 63 |
| INInnoWave | Artificial Intelligence | Bratislava, Slovakia | — | 63 |
| LogicMonitor | Cloud Monitoring & Observability | Santa Barbara, United States | $1.7B | 62 |
| CRCreatio | Artificial Intelligence | Boston, United States | $200.0M | 62 |
| MyCase | LegalTech | San Diego, United States | $10.0M | 62 |
| Tonkean | Enterprise | Palo Alto, United States | $83.2M | 62 |
| Freshworks | AI | San Mateo, United States | $150.0M | 62 |
| ADAdaptive AI | Conversational AI | San Francisco, United States | $6.5M | 61 |
| Help Scout | Customer Support Software | Boston, United States | $51.8M | 61 |
| athenahealth | HealthTech | Watertown, United States | — | 61 |
| Amelia | Conversational AI | New York, United States | $175.0M | 61 |
| Cinnamon Inc. | Enterprise AI | Tokyo, Japan | $11.0M | 60 |
| Tekst | Artificial Intelligence | Ghent, Belgium | $11.5M | 60 |
| BLP Digital | Agentic AI | Zurich, Switzerland | $52.8M | 59 |
| NeuBird AI | Artificial Intelligence | San Francisco, United States | $60.6M | 58 |
| Zapier | Workflow Automation | San Francisco, United States | $1.3B | 57 |
| Lio | Enterprise Software | Tel Aviv, Israel | $40.0M | 57 |
| Titan | AI Holding Company | New York, United States | $151.0M | 56 |
| ai.work | Enterprise | Tel Aviv, Israel | $10.0M | 55 |
| Autotask | IT Service Management | East Greenbush, United States | $5.0M | 55 |
| Pandektes | Agentic AI | Tel Aviv, Israel | $5.8M | 55 |
| Freshchat | Customer Engagement | San Mateo, United States | $104.0M | 55 |
| Intrinsicpartners | Agentic AI | San Francisco, United States | — | 54 |
| Nexos AI | Agentic AI | Tel Aviv, Israel | $33.3M | 54 |
| Vallor | Agentic AI | San Francisco, United States | $4.0M | 54 |
| MEMeso | Agentic AI | San Francisco, United States | $2.5M | 54 |
| Officely | AI Agents | San Francisco, United States | — | 54 |
| HOHost Analytics | Corporate Performance Management | Toronto, Canada | — | 54 |
| Parter AI | Agentic AI | Tel Aviv, Israel | — | 54 |
| ANAndAI, Inc. | Agentic AI | San Francisco, United States | — | 53 |
| Device42 | IT Asset Management | New Haven, United States | $37.5M | 53 |
| Lumion | EdTech | San Francisco, United States | $10.7M | 52 |
| Supertrace AI | AI Tools & Apps | New York City, United States | $5.0M | 52 |
| Edgeverve Smart | Artificial Intelligence | Bengaluru, India | $1.0M | 52 |
| Celtx | Media Production Software | St. John's, Canada | $4.8M | 52 |
| Ciridae | Artificial Intelligence | San Francisco, USA | $20.0M | 52 |
| Absolute Software | Endpoint Security | Vancouver, Canada | — | 52 |