Alternatives to Kata.ai
The top Customer Service companies similar to Kata.ai, ranked by relevance (named competitors first, then how closely their sectors overlap) and our 0-100 AI-readiness score. Each links to a full profile with funding and team.
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Gupshup51Conversational AISan Francisco, United States$810.0MGlobal conversational AI leader enabling businesses to automate customer engagement across messaging and voice channels.
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Freshworks56AISan Mateo, United States$150.0MCloud-based software company providing AI-powered customer service, IT service management, and CRM solutions.
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sprinklr55AINew York, United States$413.5MUnified customer experience management (CXM) platform covering marketing, advertising, and more.
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FingerprintJS61Customer ServiceSan Francisco, United States$88.0MDevice intelligence platform for fraud prevention, bot detection, and enhanced customer experiences.
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Lemni42Customer ServiceAmsterdam, Netherlands$3.5MAI agents for customer interactions.
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Zendesk62Customer ServiceSan Francisco, United States$500KCloud-based customer service and engagement platform providing ticketing, messaging, and AI-powered support tools.
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Respond.io59Customer ServiceKuala Lumpur, Malaysia$62.5MAI-powered customer communication platform.
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Forethought67Artificial IntelligenceSan Francisco, United States$25.0MAI-powered customer service automation platform using agentic AI to resolve customer inquiries.
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Cresta66Agentic AIUnited States$125.0MGenerative AI for contact centers.
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Starling Bank65FintechLondon, United Kingdom$741.8MA UK challenger bank offering a digital-first banking experience with a focus on innovative AI-powered financial tools.
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Retell AI63Agentic AISan Francisco, United States$14.0MVoice AI agent platform handling more calls per second than the US 911 system, $60M ARR with a 35-person team.
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RingCentral62Cloud CommunicationsBelmont, United States$53.7MA leading provider of AI-powered global enterprise cloud communications and contact center solutions.
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Strada62InsuranceSan Francisco, United States$4.5MAI agents for insurance carriers and brokers to automate customer-facing operations.
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Sierra62Agentic AIUnited States$1.6BSierra helps businesses build better, more human customer experiences with AI agents that can understand, reason, and take action across various channels.
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Solidroad60Agentic AISan Francisco, United States$39.2MAI QA & training platform that reviews 100% of customer conversations to increase CSAT.
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ActiveCampaign60Agentic AIChicago, United States$50.0MCustomer experience automation platform with email marketing, CRM, and marketing automation.
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Amelia60Conversational AINew York, United States$175.0MEnterprise conversational AI platform automating complex workflows and enhancing customer/employee experiences.
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Regai24Customer ServiceLondon, United Kingdom - Website
Fiddler Labs, Inc.58MLOpsMountain View, United States$39.0M - Website
SUPERDIAL57HealthcareSan Francisco, United States$22.5MAI voice agents automating outbound healthcare revenue cycle management calls.
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Haptik (Jio Haptik – US)22Customer ServiceMumbai, IndiaHaptik specializes in industry-specific AI chatbots, particularly for BFSI and healthcare, offering compliance-ready solutions.
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DigitalGenius57AI Tools & AppsLondon, United Kingdom$21.9MAI-powered customer service automation platform for e-commerce and retail brands.
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Lyzr AI57Agentic AISan Francisco, United States$100.0MLyzr AI provides a full-stack agent framework and infrastructure for enterprises to build and manage autonomous AI agents.
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Bardeen AI56AISan Francisco, United States$18.3MBardeen is an AI-powered workflow automation platform designed to help Go-To-Market (GTM) teams eliminate manual tasks and streamline processes directly from their browser.
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Quotient AI56Artificial IntelligenceBoston, United States$5.5MPlatform for continuous evaluation, monitoring, and reinforcement learning for enterprise AI agents.
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Tars Technologies20Customer ServiceNew York, USATars Technologies provides conversion-focused chatbots for marketing, sales, and lead generation.
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ZyG Edge55E-commerceTel Aviv, Israel$58.0MAI agentic e-commerce startup helping solo inventors compete with global brands.
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Teneo.ai55AIStockholm, Sweden$14.5MEnterprise-grade conversational AI platform for building intelligent virtual assistants and contact center automation.
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Coframe53AI-Managed PlatformSan Francisco, United States$9.3MAI-powered platform that continuously tests and optimizes website content, visuals, and code for enhanced personalization and user engagement.
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LangGraph53Agentic AISan Francisco, United States$25.0MLangGraph is an open-source framework for building, managing, and deploying long-running, stateful agents as graphs.
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Ema Unlimited53Agentic AIPalo Alto, United States$36.0MEma is a Universal AI Employee platform that provides secure, compliant, and conversational AI agents for enterprises, automating complex workflows across various business functions.
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Ultravox.ai52Agentic AISan Francisco, United States$10.0MUltravox.ai (formerly Fixie.ai) is building human-like voice AI agents and models for natural, real-time communication.
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Yuma AI17Customer ServiceTel Aviv, IsraelAI-powered customer support and sales automation for e-commerce.
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Arthur51Agentic AISan Francisco, United States$10.0MOne control plane for trustworthy enterprise AI — performance, observability, guardrails, and governance across the full lifecycle.
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Sema4.ai51Agentic AISan Francisco, United States$80.0MEnterprise AI agent platform for building, operating, and scaling secure AI agents to automate complex business processes.
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Gradient Labs50FintechLondon, United Kingdom$13.0MAI agents for financial services compliance and operations
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CoChat49Artificial IntelligenceSan Francisco, USA$63.0MAn AI collaboration platform for teams.
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PineAI48Artificial IntelligenceSan Francisco, USA$63.0MConsumer-focused AI agent for handling complex customer service interactions.
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Payman AI48AIDurango, United States$13.8MOrchestration infrastructure enabling AI agents to securely manage financial transactions and pay humans.
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Tools for debugging and monitoring AI agents and browser automation tasks.
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Aisera47Agentic AIUnited States$90.0MAisera delivers an Agentic AI platform leveraging artificial intelligence and machine learning to automate and transform enterprise service desk operations across IT, HR, finance, legal, facilities, and customer service domains.
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Botpress10Customer ServiceMontreal, CanadaBotpress offers an open-source, developer-friendly chatbot platform ideal for startups and SMBs.
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Chaty.ai45AI AgentsGold Coast, Australia$1.0MAI receptionist for tourism and experience operators that answers calls and books directly.
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Quiq9Customer ServiceBozeman, USAQuiq offers a customer engagement platform that uses AI-powered chatbots and messaging to connect businesses with their customers.
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Workato67Automation & RPAMountain View, United StatesEnterprise automation and integration platform enabling agentic AI.
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Propane41Agentic AISan Francisco, Denmark$1.2MPropane is building the operating system for AI-native Customer Intelligence
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Lecca.io40Agentic AITel Aviv, Israel$1.5MNo-code AI agent platform for automating business operations like customer support and sales.
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Mastra77Agentic AISan Francisco, United States$35.5MAn open-source TypeScript/JavaScript framework for building AI agents, from the creators of Gatsby.
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poolside76Artificial IntelligenceParis, France$2.8BAI coding models and pair programmer built for on-device execution with privacy-first architecture.
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Datasphera is a customer service automation company leveraging AI to enhance customer interactions.
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Qdrant71Vector DatabaseBerlin, Germany$96.5MHigh-performance, open-source vector search engine built in Rust for production-grade AI and machine learning workloads.
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Airbyte70Data IntegrationSan Francisco, United States$181.0MAn open-source data integration platform for ELT, reverse-ETL, and AI agents.
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Salesforce Einstein69CRMSan Francisco, United States$65.0MAI-powered features integrated into Salesforce's CRM platform to enhance productivity and insights.
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Decagon AI68Artificial IntelligenceSan Francisco, United States$250.0MAI concierge platform for customer interactions.
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Edgeverve Smart67Artificial IntelligenceBengaluru, India$1.0MInfosys subsidiary developing AI, automation, and analytics platforms for enterprise digital transformation.
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Innovaccer66HealthTechSan Francisco, United States$602.5MInnovaccer is a healthcare AI company providing a unified data platform and autonomous AI agents for operational efficiency and improved outcomes.
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Zendesk for Customer Service30Customer ServiceSan Francisco, United StatesCustomer service and engagement platform for businesses of all sizes.
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Patientdesk.ai30Customer ServiceUnited StatesAI voice agent for patient calls & admin workflows
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Valerie Health64HealthcareSan Francisco, United States$39.0MAI front office for independent provider groups to automate administrative tasks and improve patient engagement.
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