Zendesk for Customer Service
Agent61Agent Readiness: 61/100. Top 25%. Measured by StartupHub.ai. Median 41.Customer service and engagement platform for businesses of all sizes.
About
Zendesk offers an AI-powered service platform designed to deliver faster, higher-quality resolutions across all customer and employee service channels. Their core product, the Zendesk Resolution Platform, leverages AI to improve service, manage inquiries, and provide proactive assistance. Zendesk serves businesses of all types, from startups to large enterprises in sectors like retail, financial services, technology, and healthcare, aiming to transform support and drive better outcomes.
Key facts
At-a-glance profile data
- Website
- zendesk.com
- Headquarters
- San Francisco, United States
- Employees
- 7,565
- Total funding
- -
- Business model
- B2B
Tech stack
Detected on zendesk.com, last scanned 6 Sept 2026. Run your own scan
- Frontend
- Next.js
- Analytics
- Google Tag Manager
- Support
- Zendesk
- CDN
- Cloudflare
- Email provider
- Mimecast, Google Workspace
- Cookie consent
- OneTrust
- Booking / scheduling
- Bevy
“If you're comparing Chatbase and Zendesk, the first thing you'll want to know is that they come at customer support from opposite directions. Both are full customer experience platforms now, but one was built AI-native from the ground up, a…”
View on Reddit“So, I was working on this blog about Zendesk alternatives, right? Pulled a ton of info from G2 reviews and ended up with what felt like a mini e-book.”
View on Reddit“I work for an e-commerce company that sells home electronics. We use Zendesk for customer service. Currently we are using Moveo.ai for their conversational ai chat system. I am wondering if anyone can recommend and AI company that can be in…”
View on Reddit“Hello! If you love other Zoho apps, but still use a popular Zendesk for customer service, it's time to switch! Zoho Desk is a perfect cheaper alternative to Zendesk that you can easily connect to your favourite Zoho apps and other apps with…”
View on Reddit“Salesforce vs Zendesk for customer service - which one should I choose?. What are the benefits and cons of both?”
View on RedditSome comments are pulled from public discussions around the web (look for the source icon). Quotes are excerpts; click through to read the full thread.
Frequently asked
How many employees does Zendesk for Customer Service have?
Zendesk for Customer Service has approximately 7,565 people on record.