CrestaCresta

About

Cresta | 26,912 followers on LinkedIn. Turn customer conversations into a competitive advantage with the unified platform for human and AI agents. | Cresta combines the best of human and AI intelligence, transforming conversations and workflows at every level of the contact center. We help companies like Carmax, Hilton, and Cox Communications save time and money, differentiate the customer experience, and accelerate revenue growth.

Technology stack

detected 2026-06-19
Est. monthly stack spend~$1,540/mo
CDN
Cloudflare
EmailGoogle Workspace
Stack
Webflow
Analytics
Google Tag Manager
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Osano
Affiliate
Self-hosted affiliate
Comments
(4)
1 positive2 mixed1 negative
Reddit
r/techsalesu/purplebarneyyMay 2, 2026Positive💎

I’ve received an offer for Strategic AE at Cresta looking after key accounts. Seems like Cresta are getting a lot of traction in the Conversational Intelligence, being one of the native AI players.

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Reddit
r/Soundhoundu/Rare_Design_79Apr 30, 2026Negative

Why do I see their CEO (on CNBC!) talking about AI agents and it’s client list (which is nothing exciting) and I don’t see SOUN doing any PR. It’s holding the stock back and feeding the shorts.

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Reddit
r/salesforceu/Ambitious-Ostrich-96Aug 15, 2024Mixed

Does anyone have any experience with Cresta? According to their website, they have advanced out of the box connectors to salesforce and sharepoint however I can’t find reference to this anywhere else that doesn’t seem like sponsored content…

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Reddit
r/workforcemanagementu/HGslimFeb 14, 2024Mixed

Leaders are considering Cresta AI to automate our QA scoring of calls. We’re also considering Verint as we already use it for WFO and Speech Analytics. Does anyone have experience with Cresta? Or the automated call scoring in Verint?

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Frequently asked

What does Cresta do?

Cresta | 26,912 followers on LinkedIn. Turn customer conversations into a competitive advantage with the unified platform for human and AI agents. | Cresta combines the best of human and AI intelligence, transforming conversations and workflows at every level of the contact center. We help companies like Carmax, Hilton, and Cox Communications save time and money, differentiate the customer experience, and accelerate revenue growth.

How much funding has Cresta raised?

Cresta has raised a total of $125M in funding. The most recent round on record is Series D.

What industry does Cresta operate in?

Cresta operates in Agentic AI, Customer Service, AI Agents, Voice Agent, Voice AI.

How many employees does Cresta have?

Cresta has approximately 702 people on record.