Cresta
Generative AI for contact centers.
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About
Cresta | 26,912 followers on LinkedIn. Turn customer conversations into a competitive advantage with the unified platform for human and AI agents. | Cresta combines the best of human and AI intelligence, transforming conversations and workflows at every level of the contact center. Teams look it up for Agentic AI, Customer Service, AI Agents.
Frequently asked
What does Cresta do?
Cresta is an Agentic AI company. Teams look it up for Customer Service, AI Agents, Voice Agent. Public records show about 702 people and $125M raised. Compare it on funding, headcount, reviews and nearby alternatives rather than the marketing line alone.
How much funding has Cresta raised?
Cresta has raised a total of $125M in funding. The most recent round on record is Series D.
What industry does Cresta operate in?
Cresta operates in Agentic AI, Customer Service, AI Agents, Voice Agent, Voice AI.
How many employees does Cresta have?
Cresta has approximately 702 people on record.
Does Cresta have an affiliate program?
Yes, Cresta has an affiliate program. The program runs on Self-hosted affiliate. Register here: https://cresta.com/affiliates
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“Why do I see their CEO (on CNBC!) talking about AI agents and it’s client list (which is nothing exciting) and I don’t see SOUN doing any PR. It’s holding the stock back and feeding the shorts.”
View on Reddit“Does anyone have any experience with Cresta? According to their website, they have advanced out of the box connectors to salesforce and sharepoint however I can’t find reference to this anywhere else that doesn’t seem like sponsored content…”
View on Reddit“Leaders are considering Cresta AI to automate our QA scoring of calls. We’re also considering Verint as we already use it for WFO and Speech Analytics. Does anyone have experience with Cresta? Or the automated call scoring in Verint?”
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