Alternatives to Genesys Cloud CX
Genesys Cloud CX is a Contact Center AI tool: cloud-based contact center solution for unified customer experiences across all channels. Here are the 60 closest alternatives, compared on pricing, features and what real users say.
Genesys Cloud CX profileOpen source alternatives (5)More Contact Center AI alternatives
The 20 closest Contact Center AI companies to Genesys Cloud CX
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Salient55Voice AgentSan Francisco, United States$78.4MAI voice agents for US consumer lending, automating collections, customer service, and compliance.
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Reps.ai53EnterpriseTel Aviv, Israel$1.2MAI-powered customer support solution for airlines and B2C insurance.
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CloudTalk39Voice AIBratislava, SlovakiaCloudTalk is an AI-powered cloud phone system for sales and customer service teams.
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Mirrorfly18Agentic AIChennai, IndiaWhite-label AI voice agents and chatbots for automated customer support and task automation.
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Five962Artificial IntelligenceSan Ramon, USA$71.6MCloud contact center software provider.
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Sierra62Agentic AIUnited States$1.6BSierra helps businesses build better, more human customer experiences with AI agents that can understand, reason, and take action across various channels.
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Glia61Tallinn, Estonia$143.0MGlia provides a customer communication platform for the financial services industry, integrating messaging, chat, and voice.
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CommBox56EnterpriseTel Aviv, Israel$15.0MAI-powered customer engagement platform that automates conversations and eliminates live agent intervention.
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Decagon AI68Artificial IntelligenceSan Francisco, United States$250.0MAI concierge platform for customer interactions.
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Decagon66AI AgentSan Francisco, United States$491.0MAI-powered customer support platform that uses autonomous AI agents to resolve complex customer inquiries.
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Bland65Voice AISan Francisco, United States$51.0MEnterprise Voice AI platform for automating 24/7 phone calls with self-hosted, custom AI agents.
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Hyro63Conversational AINew York, United States$79.5MAI-powered conversational platform for healthcare and other enterprises.
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Trillet AI63Voice AICremorne, Australia$50.0MTrillet AI provides an AI-powered platform that answers, verifies, routes, and acts across live enterprise systems to turn calls into bookings, payments, and resolved cases.
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Leaping AI63Voice AISan Francisco, United States$254.8MHuman-like Voice AI agents that automate up to 70% of business calls and self-improve.
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Replicant63EnterpriseSan Francisco, United States$34.0MReplicant automates enterprise customer service with AI-powered voice agents that handle complex conversations.
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Synthflow AI63Voice AIBerlin, Germany$20.0MSynthflow AI is a no-code platform for deploying human-like AI voice agents to automate phone calls, providing 24/7 support, lead qualification, and appointment setting.
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Strada62InsuranceSan Francisco, United States$4.5MAI agents for insurance carriers and brokers to automate customer-facing operations.
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hellopatient61HealthcareTel Aviv, Israel$57.6MAI-powered communication platform for healthcare providers to manage patient interactions.
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Solidroad60Agentic AISan Francisco, United States$39.2MAI QA & training platform that reviews 100% of customer conversations to increase CSAT.
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Boost AI59Conversational AIAarhus, Denmark$8.0MAI-powered customer service automation for enterprises, enhancing efficiency and customer satisfaction.
Showing the 20 closest matches. See the rest on the Genesys Cloud CX profile.