Alternatives to Genesys Cloud CX
The top Contact Center AI companies similar to Genesys Cloud CX, ranked by relevance (named competitors first, then how closely their sectors overlap) and our 0-100 AI-readiness score. Each links to a full profile with funding and team.
Reps.ai47EnterpriseTel Aviv, Israel$1.2M
Salient58Voice AgentSan Francisco, United States$78.4M
Mirrorfly11Agentic AI
CloudTalk44Voice AIBratislava, Slovakia
Sierra64Agentic AIUnited States$1.6B
Five962Artificial IntelligenceSan Ramon, USA$71.6M
Glia62Tallinn, Estonia$143.0M
Perspective AI55EnterpriseSan Francisco, United States
Cognigy (NICE)63Voice AgentDüsseldorf, Germany
Sendbird61Conversational AISan Mateo, United States
Harbinger58Conversational AISan Francisco, United States$393.0M
SUPERDIAL57HealthcareSan Francisco, United States$22.5M
Sealed.ai43Enterprise$3.0M
Floatbot.AI28Agentic AIBengaluru, India$1.5M- Tomrice22Conversational AISan Francisco, United States$1.5M
- Andaluza4AI Agent
- GregwilleConversational AI
- NexctConversational AILondon, United Kingdom
- VancentVoice AI
- GirluConversational AI
- VelliaConversational AI
- SybtConversational AISan Francisco, United States$1.0M
- GptctConversational AI
- AcoreusConversational AITel Aviv, Israel$1.5M
YvontaConversational AILondon, United Kingdom- QlotConversational AI
Yellow.ai73Conversational AIBengaluru, India
Intercom (Fin by Intercom)71Voice AgentSan Francisco, United States$911.0M
Bland64Voice AISan Francisco, United States$51.0M
Strada62InsuranceSan Francisco, United States$4.5M
hellopatient62HealthcareTel Aviv, Israel$57.6M
Solidroad61Agentic AISan Francisco, United States$39.2M
Boost AI59Conversational AIAarhus, Denmark$8.0M
Enchant Labs55Conversational AISan Francisco, United States- SEservient54Customer Service AutomationSan Francisco, United States$12.0M
Voca.ai54SpeechTel Aviv, Israel$6.1M
Onton54Conversational AITel Aviv, Israel$9.0M- CICignara54Agentic AISan Francisco, United States
Regal Voice Inc.53Voice AISan Francisco, United States- COCognigy50Voice AgentDüsseldorf, Germany$156.5M
- OBOBOt AI49Conversational AITel Aviv, Israel$5.0M
Humoniq49Agentic AITel Aviv, Israel
Tenyx48EnterpriseSan Francisco, United States$15.0M- HAHaptik48Conversational AIMumbai, India$10.0M
- PAPascal AI48Conversational AISan Francisco, United States$4.6M
- SASales Interaction Agent47Agentic AISan Francisco, United States$5.0M
Pypestream46Conversational AINew York, United States
Vee2446Conversational AIBoston, United States$10.0M
Trillet AI45Voice AgentTel Aviv, Israel$50.0M
Demodesk45Conversational AIMunich, Germany
Salt AI44Conversational AITel Aviv, Israel$10.0M
Frontline43Agentic AISan Francisco, United States
Descriptor.ai42BiometricsTel Aviv, Israel
Druid AI42Conversational AIBucharest, Romania$329.5M- BLBlip41Voice AISão Paulo, Brazil$10.0M
centari41Conversational AISan Francisco, United States$10.0M
Loudandclear40Conversational AITel Aviv, Israel$12.0M
Aistone40Conversational AITel Aviv, Israel- Damara40Conversational AISan Francisco, United States
- Dolphindigital40Conversational AITel Aviv, Israel$12.0M
| Company | Sector | HQ | Funding | Score |
|---|---|---|---|---|
| Reps.ai | Enterprise | Tel Aviv, Israel | $1.2M | 47 |
| Salient | Voice Agent | San Francisco, United States | $78.4M | 58 |
| Mirrorfly | Agentic AI | — | — | 11 |
| CloudTalk | Voice AI | Bratislava, Slovakia | — | 44 |
| Sierra | Agentic AI | United States | $1.6B | 64 |
| Five9 | Artificial Intelligence | San Ramon, USA | $71.6M | 62 |
| Glia | — | Tallinn, Estonia | $143.0M | 62 |
| Perspective AI | Enterprise | San Francisco, United States | — | 55 |
| Cognigy (NICE) | Voice Agent | Düsseldorf, Germany | — | 63 |
| Sendbird | Conversational AI | San Mateo, United States | — | 61 |
| Harbinger | Conversational AI | San Francisco, United States | $393.0M | 58 |
| SUPERDIAL | Healthcare | San Francisco, United States | $22.5M | 57 |
| Sealed.ai | Enterprise | — | $3.0M | 43 |
| Floatbot.AI | Agentic AI | Bengaluru, India | $1.5M | 28 |
| Conversational AI | San Francisco, United States | $1.5M | 22 | |
| AI Agent | — | — | 4 | |
| Conversational AI | — | — | — | |
| Conversational AI | London, United Kingdom | — | — | |
| Voice AI | — | — | — | |
| Conversational AI | — | — | — | |
| Conversational AI | — | — | — | |
| Conversational AI | San Francisco, United States | $1.0M | — | |
| Conversational AI | — | — | — | |
| Conversational AI | Tel Aviv, Israel | $1.5M | — | |
| Yvonta | Conversational AI | London, United Kingdom | — | — |
| Conversational AI | — | — | — | |
| Yellow.ai | Conversational AI | Bengaluru, India | — | 73 |
| Intercom (Fin by Intercom) | Voice Agent | San Francisco, United States | $911.0M | 71 |
| Bland | Voice AI | San Francisco, United States | $51.0M | 64 |
| Strada | Insurance | San Francisco, United States | $4.5M | 62 |
| hellopatient | Healthcare | Tel Aviv, Israel | $57.6M | 62 |
| Solidroad | Agentic AI | San Francisco, United States | $39.2M | 61 |
| Boost AI | Conversational AI | Aarhus, Denmark | $8.0M | 59 |
| Enchant Labs | Conversational AI | San Francisco, United States | — | 55 |
| SEservient | Customer Service Automation | San Francisco, United States | $12.0M | 54 |
| Voca.ai | Speech | Tel Aviv, Israel | $6.1M | 54 |
| Onton | Conversational AI | Tel Aviv, Israel | $9.0M | 54 |
| CICignara | Agentic AI | San Francisco, United States | — | 54 |
| Regal Voice Inc. | Voice AI | San Francisco, United States | — | 53 |
| COCognigy | Voice Agent | Düsseldorf, Germany | $156.5M | 50 |
| OBOBOt AI | Conversational AI | Tel Aviv, Israel | $5.0M | 49 |
| Humoniq | Agentic AI | Tel Aviv, Israel | — | 49 |
| Tenyx | Enterprise | San Francisco, United States | $15.0M | 48 |
| HAHaptik | Conversational AI | Mumbai, India | $10.0M | 48 |
| PAPascal AI | Conversational AI | San Francisco, United States | $4.6M | 48 |
| SASales Interaction Agent | Agentic AI | San Francisco, United States | $5.0M | 47 |
| Pypestream | Conversational AI | New York, United States | — | 46 |
| Vee24 | Conversational AI | Boston, United States | $10.0M | 46 |
| Trillet AI | Voice Agent | Tel Aviv, Israel | $50.0M | 45 |
| Demodesk | Conversational AI | Munich, Germany | — | 45 |
| Salt AI | Conversational AI | Tel Aviv, Israel | $10.0M | 44 |
| Frontline | Agentic AI | San Francisco, United States | — | 43 |
| Descriptor.ai | Biometrics | Tel Aviv, Israel | — | 42 |
| Druid AI | Conversational AI | Bucharest, Romania | $329.5M | 42 |
| BLBlip | Voice AI | São Paulo, Brazil | $10.0M | 41 |
| centari | Conversational AI | San Francisco, United States | $10.0M | 41 |
| Loudandclear | Conversational AI | Tel Aviv, Israel | $12.0M | 40 |
| Aistone | Conversational AI | Tel Aviv, Israel | — | 40 |
| Conversational AI | San Francisco, United States | — | 40 | |
| Conversational AI | Tel Aviv, Israel | $12.0M | 40 |