
Forethought AI
AI-powered platform for customer experience automation, now part of Zendesk.
About
Forethought AI provides an AI-native platform for customer support and service teams, featuring a multi-agent system designed to reason, decide, and take action across various channels. Their AI agents are trained on customer data to deliver end-to-end support, automate tasks, and improve customer experiences. The platform serves enterprise CX teams, support agents, operations, security, IT, engineering, and product roles across diverse industries.
Listed competitors
Cloud-based software company providing AI-powered customer service, IT service management, and CRM solutions.
Cloud-based customer service and engagement platform providing ticketing, messaging, and AI-powered support tools.
A leading provider of AI-powered global enterprise cloud communications and contact center solutions.
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Key facts
- Website
- forethought.ai
- Headquarters
- San Francisco, United States
- Founded
- 2017
- Employees
- 94
- Total funding
- $166M (Series D)
- Business model
- B2B
Funding rounds
Tech stack
Detected on forethought.ai, last scanned 24 May 2026. Run your own scan
- Analytics
- Google Tag Manager
- Support
- HubSpot
- CMS / Builders
- Webflow
- CDN
- Cloudflare
- Email provider
- Google Workspace
- Email marketing
- HubSpot Forms
Forethought AI scores 72. Does yours?
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Frequently asked
Is Forethought AI trustworthy and reputable?
StartupHub's Data Trust & Reputation score for Forethought AI is 94 out of 100, a trusted rating, based on site security posture, privacy practices, malware and phishing checks, and public reputation signals.
How much funding has Forethought AI raised?
Forethought AI has raised a total of $166M in funding. The most recent round on record is Series D.
How many employees does Forethought AI have?
Forethought AI has approximately 94 people on record.
Public record
SEC filings, insider activity, nonprofit links and pay benchmarks for Forethought AI


