
Finaum
AI-powered customer agent platform acquired by Salesforce.
About
Fin is an industry-leading customer agent company whose AI Agent resolves complex customer queries end-to-end across multiple channels including live chat, email, WhatsApp, SMS, phone, and Slack. It is powered by the company's proprietary AI model, Apex, which is purpose-built for customer support and has demonstrated industry-leading resolution rates.
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Key facts
- Website
- finaum.io
- Total funding
- $3.6B (Acquisition)
- Business model
- B2B
Funding rounds
| Date | Round | Amount | Lead investors |
|---|---|---|---|
| 15 Jun 2026 | Acquisition | $3.6B |
Finaum scores 28. Does yours?
That is its Agent Readiness: how well ChatGPT, Claude and the other agents can read and use a site. Paste your website and you get yours in about a minute.
Frequently asked
Is Finaum trustworthy and reputable?
StartupHub's Data Trust & Reputation score for Finaum is 58 out of 100, a use-caution rating, based on site security posture, privacy practices, malware and phishing checks, and public reputation signals.
How much funding has Finaum raised?
Finaum has raised a total of $3.6B in funding. The most recent round on record is Acquisition.
Public record
SEC filings, insider activity, nonprofit links and pay benchmarks for Finaum

