Finaum

FinaumFinaum
Finaum

Finaum

AI-powered customer agent platform acquired by Salesforce.

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DR 0ActiveSan Francisco, United States
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About

Fin is an industry-leading customer agent company whose AI Agent resolves complex customer queries end-to-end across multiple channels including live chat, email, WhatsApp, SMS, phone, and Slack. It is powered by the company's proprietary AI model, Apex, which is purpose-built for customer support and has demonstrated industry-leading resolution rates.
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Frequently asked

What does Finaum do?

Fin is an industry-leading customer agent company whose AI Agent resolves complex customer queries end-to-end across multiple channels including live chat, email, WhatsApp, SMS, phone, and Slack. It is powered by the company's proprietary AI model, Apex, which is purpose-built for customer support and has demonstrated industry-leading resolution rates.

How much funding has Finaum raised?

Finaum has raised a total of $3.6B in funding. The most recent round on record is Acquisition.

Where is Finaum headquartered?

Finaum is headquartered in San Francisco, United States.

What industry does Finaum operate in?

Finaum operates in AI Agent, Customer Service Automation, Contact Center AI, Conversational AI, API Platform, Generative AI.

What is Finaum's valuation?

StartupHub estimates Finaum's effective valuation at $15.0B (range $9.0B to $21.6B, 22% confidence), based on comparable companies in the sector.