Alternatives to Respond.io
The top Customer Service companies similar to Respond.io, ranked by relevance (named competitors first, then how closely their sectors overlap) and our 0-100 AI-readiness score. Each links to a full profile with funding and team.
Respond.io compared with the top alternatives
Side by side on what each one does, what it costs, and what real users report.
| Product | Key features | Pricing | User reviews | Visit |
|---|---|---|---|---|
| Not listed | 50% positive (2) | Try Respond.io | ||
| Not listed | No reviews yet | Try Bardeen AI | |
| See plans | 50% positive (4) | Try FingerprintJS | ||
| Not listed | 25% positive (4) | Try Cresta |
Review sentiment is aggregated from real discussions across relevant subreddits. Pricing reflects each vendor's public plans and can change, so check the provider for the current price.
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Zendesk62Customer ServiceSan Francisco, United States$500KCloud-based customer service and engagement platform providing ticketing, messaging, and AI-powered support tools.
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Drift55AIBoston, United States$107.0MConversational marketing and sales platform using AI to help businesses engage with website visitors.
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Inboxbase8AI AgentUnify every customer channel with AI agents, no-code automation, and CRM sync.
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Bardeen AI56AISan Francisco, United States$18.3MBardeen is an AI-powered workflow automation platform designed to help Go-To-Market (GTM) teams eliminate manual tasks and streamline processes directly from their browser.
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RingCentral62Cloud CommunicationsBelmont, United States$53.7MA leading provider of AI-powered global enterprise cloud communications and contact center solutions.
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Hyro.ai43AI ChatbotNew York, United States$10.5MAI-powered conversational platform for healthcare, finance, and customer service.
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Mirrorfly18Agentic AIChennai, IndiaWhite-label AI voice agents and chatbots for automated customer support and task automation.
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FingerprintJS61Customer ServiceSan Francisco, United States$88.0MDevice intelligence platform for fraud prevention, bot detection, and enhanced customer experiences.
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Kata.ai55Customer ServiceJakarta, Indonesia$3.5MDevelops enterprise-grade chatbots and AI agents for customer interactions.
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Lemni42Customer ServiceAmsterdam, Netherlands$3.5MAI agents for customer interactions.
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Salesforce Einstein69CRMSan Francisco, United States$65.0MAI-powered features integrated into Salesforce's CRM platform to enhance productivity and insights.
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Decagon AI68Artificial IntelligenceSan Francisco, United States$250.0MAI concierge platform for customer interactions.
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Forethought67Artificial IntelligenceSan Francisco, United States$25.0MAI-powered customer service automation platform using agentic AI to resolve customer inquiries.
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Cresta66Agentic AIUnited States$125.0MGenerative AI for contact centers.
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Starling Bank65FintechLondon, United Kingdom$741.8MA UK challenger bank offering a digital-first banking experience with a focus on innovative AI-powered financial tools.
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Zendesk for Customer Service30Customer ServiceSan Francisco, United StatesCustomer service and engagement platform for businesses of all sizes.
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Patientdesk.ai30Customer ServiceUnited StatesAI voice agent for patient calls & admin workflows
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Retell AI63Agentic AISan Francisco, United States$14.0MVoice AI agent platform handling more calls per second than the US 911 system, $60M ARR with a 35-person team.
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Replicant63EnterpriseSan Francisco, United States$34.0MReplicant automates enterprise customer service with AI-powered voice agents that handle complex conversations.
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Strada62InsuranceSan Francisco, United States$4.5MAI agents for insurance carriers and brokers to automate customer-facing operations.
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Five962Artificial IntelligenceSan Ramon, USA$71.6MCloud contact center software provider.
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Sierra62Agentic AIUnited States$1.6BSierra helps businesses build better, more human customer experiences with AI agents that can understand, reason, and take action across various channels.
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Aquant62IndustrialNew York, United States$112.6MAI-powered service intelligence platform for enterprise customer support.
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Skit61Conversational AINew York, United States$53.9MAI-powered conversational platform for automating customer service and debt collection interactions.
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Amelia60Conversational AINew York, United States$175.0MEnterprise conversational AI platform automating complex workflows and enhancing customer/employee experiences.
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ActiveCampaign60Agentic AIChicago, United States$50.0MCustomer experience automation platform with email marketing, CRM, and marketing automation.
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Solidroad60Agentic AISan Francisco, United States$39.2MAI QA & training platform that reviews 100% of customer conversations to increase CSAT.
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Smith.ai60AILos Altos, United States$12.0MAI-powered virtual receptionist and client engagement service for small businesses.
- NENetomi59Artificial IntelligenceSan Francisco, USA$220.0M
AI systems for enterprise customer service that proactively prevent issues.
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Regai24Customer ServiceLondon, United Kingdom - Website
Omilia58Conversational AIAthens, Greece$87.0MConversational AI for Customer Service.
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Fiddler Labs, Inc.58MLOpsMountain View, United States$39.0M - Website
Lyzr AI57Agentic AISan Francisco, United States$100.0MLyzr AI provides a full-stack agent framework and infrastructure for enterprises to build and manage autonomous AI agents.
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DigitalGenius57AI Tools & AppsLondon, United Kingdom$21.9MAI-powered customer service automation platform for e-commerce and retail brands.
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Haptik (Jio Haptik – US)22Customer ServiceMumbai, IndiaHaptik specializes in industry-specific AI chatbots, particularly for BFSI and healthcare, offering compliance-ready solutions.
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SUPERDIAL57HealthcareSan Francisco, United States$22.5MAI voice agents automating outbound healthcare revenue cycle management calls.
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Truffle AI (YC W25)56Agentic AISan Francisco, United States$500.0MTruffle AI provides an AI agent development platform that enables businesses to build, customize, and deploy AI agents to automate and unify workflows in minutes.
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Quotient AI56Artificial IntelligenceBoston, United States$5.5MPlatform for continuous evaluation, monitoring, and reinforcement learning for enterprise AI agents.
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CommBox56EnterpriseTel Aviv, Israel$15.0MAI-powered customer engagement platform that automates conversations and eliminates live agent intervention.
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Teneo.ai55AIStockholm, Sweden$14.5MEnterprise-grade conversational AI platform for building intelligent virtual assistants and contact center automation.
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ZyG Edge55E-commerceTel Aviv, Israel$58.0MAI agentic e-commerce startup helping solo inventors compete with global brands.
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Tars Technologies20Customer ServiceNew York, USATars Technologies provides conversion-focused chatbots for marketing, sales, and lead generation.
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Ema Unlimited53Agentic AIPalo Alto, United States$36.0MEma is a Universal AI Employee platform that provides secure, compliant, and conversational AI agents for enterprises, automating complex workflows across various business functions.
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Coframe53AI-Managed PlatformSan Francisco, United States$9.3MAI-powered platform that continuously tests and optimizes website content, visuals, and code for enhanced personalization and user engagement.
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LangGraph53Agentic AISan Francisco, United States$25.0MLangGraph is an open-source framework for building, managing, and deploying long-running, stateful agents as graphs.
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Lucidworks52AI Search EngineSan Francisco, United States$192.9MAI-powered enterprise search and discovery platform for transforming data into meaningful experiences.
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Ultravox.ai52Agentic AISan Francisco, United States$10.0MUltravox.ai (formerly Fixie.ai) is building human-like voice AI agents and models for natural, real-time communication.
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Yuma AI17Customer ServiceTel Aviv, IsraelAI-powered customer support and sales automation for e-commerce.
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Arthur51Agentic AISan Francisco, United States$10.0MOne control plane for trustworthy enterprise AI — performance, observability, guardrails, and governance across the full lifecycle.
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Gupshup51Conversational AISan Francisco, United States$810.0MGlobal conversational AI leader enabling businesses to automate customer engagement across messaging and voice channels.
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Sema4.ai51Agentic AISan Francisco, United States$80.0MEnterprise AI agent platform for building, operating, and scaling secure AI agents to automate complex business processes.
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Gradient Labs50FintechLondon, United Kingdom$13.0MAI agents for financial services compliance and operations
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Talkie50AIWarsaw, Poland$4.7MTalkie aims to empower individuals with superintelligence to create, learn, and live better, enabling them to craft multi-modal dreams.
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Avon AI49Agentic AITel Aviv, Israel$500.0MAvon AI provides an enterprise-grade management platform for AI agents in production, enabling organizations to monitor and control their GenAI agents with confidence.
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Zoltan49Artificial IntelligenceBratislava, Slovakia$63.0MOwn zoltan.ai today. Secure checkout and guided transfer support. No hidden fees.
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CoChat49Artificial IntelligenceSan Francisco, USA$63.0MAn AI collaboration platform for teams.
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Payman AI48AIDurango, United States$13.8MOrchestration infrastructure enabling AI agents to securely manage financial transactions and pay humans.
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PineAI48Artificial IntelligenceSan Francisco, USA$63.0MConsumer-focused AI agent for handling complex customer service interactions.
- Website AGAgentDesk / BrowserTools48Recruitment Tech$17.0M
Tools for debugging and monitoring AI agents and browser automation tasks.
Compare Respond.io head to head
Side by side on what each one does, what it costs, and what real users report.

