Alternatives to Freshworks

AI-native platform unifying customer support and product development with a knowledge graph.

Cloud-based customer service and engagement platform providing ticketing, messaging, and AI-powered support tools.

An AI-native no-code platform for automating CRM and enterprise workflows.

AI-powered banking software for customer-facing workflows, offering an autonomous operating platform for financial services.

AI-native CRM that automatically captures and acts on every customer interaction

SugarCRM offers a flexible, AI-driven customer relationship management platform for B2B growth.

AI-powered customer service platform for seamless human-AI collaboration.

AI-powered customer service automation platform using agentic AI to resolve customer inquiries.

Customer engagement platform.

A CRM platform designed for sales teams to manage contacts, automate outreach, and improve customer relationships.

Cloud contact center software provider.

Glia provides a customer communication platform for the financial services industry, integrating messaging, chat, and voice.

AI-powered platform for customer experience automation, now part of Zendesk.

Develops enterprise-grade chatbots and AI agents for customer interactions.

Serviceform offers an AI-powered chatbot and lead generation platform for businesses to improve customer engagement and sales.

Heyy pioneers fully self-operating AI businesses, handling customer support to marketing with AI employees across various messaging channels.

AI-powered cloud communications platform for customer conversations.

An educational initiative offering a curriculum to introduce K-12 students to artificial intelligence (AI).

AI for Enterprise Customer Support

Agentic AI OS for financial services and insurance, automating critical workflows.

A unified suite of productivity, collaboration, and communication tools for businesses.

AI-driven qualitative research platform for faster, deeper consumer insights.

Cloud-based free helpdesk solution that's powerful, insightful, and easy to use.

Customer success platform that helps businesses reduce churn and improve customer experience.

AI chatbot systems for customer service and review management.

Enterprise cloud software platform for service management and digital transformation.

Global technology company providing enterprise software, cloud infrastructure, and hardware solutions.

Cloud-based enterprise resource planning and business management software

AI Revenue Orchestration Platform for modern sales teams to drive pipeline and close deals faster.

AI-powered platform for revenue teams to automate workflows, improve engagement, and drive growth.

Customer Success and Product Experience software platform for customer retention and growth.

An AI-powered clientflow management platform helping independent businesses streamline billing, contracts, and client communication.

AI-powered features integrated into Salesforce's CRM platform to enhance productivity and insights.

Technology platform for financial advisors to manage client relationships and operations.

A real estate technology company providing an end-to-end platform for agents and clients.

An all-in-one AI-powered lead management and communication platform for local businesses to acquire and convert new customers.

Hyperautomation intelligence for reinventing ITSM delivery with AI and NLP.

Cloud ERP software for growing businesses, offering integrated financial, distribution, manufacturing, and CRM capabilities.

Quote-to-cash and revenue operations solutions automating sales and business processes.

Fullpath is the automotive industry's leading Customer Data and Experience Platform (CDXP) for car dealerships, offering an AI ecosystem for data management and AI-driven marketing solutions.

Field service management software for home service businesses, focusing on SMBs, with AI-powered tools.

Agentic workspace for Salesforce and HubSpot, documenting and monitoring system changes with AI.

Meeting intelligence and analytics platform.

Global technology leader providing AI, cloud, software, and consulting services for businesses.

Cloud-based IT Service Management (ITSM) and IT asset management solution.

Event management software platform for planning, executing, and measuring events.

Totango provides enterprise customer success software designed for unlimited scalability, helping cross-functional teams drive productivity, retention, and expansion.

An AI-native legal operating platform built on Salesforce for law firms and legal departments.

Como Sense provides a customer engagement and loyalty platform for businesses to personalize offers and drive sales.

Customer experience automation platform with email marketing, CRM, and marketing automation.

An AI-powered law firm that reviews and negotiates contracts at high speed for startups.

B2B marketing platform automating paid campaigns, web personalization, and revenue optimization.

Levitate provides a Relationship Marketing Happiness Platform to help businesses build lasting client relationships through authentic communication and AI.

Ask-AI empowers B2B SaaS support teams with AI agents, support analytics, and no-code automation—boosting customer experience, efficiency, and ROI.