Alternatives to Freshworks

Cloud-based customer service and engagement platform providing ticketing, messaging, and AI-powered support tools.

AI-powered banking software for customer-facing workflows, offering an autonomous operating platform for financial services.

AI-powered customer service automation platform using agentic AI to resolve customer inquiries.

Customer engagement platform.

AI-native platform unifying customer support and product development with a knowledge graph.

An AI-native no-code platform for automating CRM and enterprise workflows.

AI-native CRM that automatically captures and acts on every customer interaction

SugarCRM offers a flexible, AI-driven customer relationship management platform for B2B growth.

AI-powered customer service platform for seamless human-AI collaboration.

Cloud contact center software provider.

Glia provides a customer communication platform for the financial services industry, integrating messaging, chat, and voice.

AI-powered platform for customer experience automation, now part of Zendesk.

Develops enterprise-grade chatbots and AI agents for customer interactions.

Serviceform offers an AI-powered chatbot and lead generation platform for businesses to improve customer engagement and sales.

A CRM platform designed for sales teams to manage contacts, automate outreach, and improve customer relationships.

Heyy pioneers fully self-operating AI businesses, handling customer support to marketing with AI employees across various messaging channels.

AI-powered cloud communications platform for customer conversations.

An educational initiative offering a curriculum to introduce K-12 students to artificial intelligence (AI).

AI for Enterprise Customer Support

Agentic AI OS for financial services and insurance, automating critical workflows.