Alternatives to Gainsight Customer Success
The top B2B SaaS companies similar to Gainsight Customer Success, ranked by relevance (named competitors first, then how closely their sectors overlap) and our 0-100 AI-readiness score. Each links to a full profile with funding and team.
Open source alternatives to Gainsight Customer Success (14) →
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Catalyst52Customer Success PlatformNew York, United States$281.0MCustomer success platform that helps businesses retain and grow their customer base.
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Zendesk62Customer ServiceSan Francisco, United States$500KCloud-based customer service and engagement platform providing ticketing, messaging, and AI-powered support tools.
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Originfiber20Enterprise SoftwareA command center for internet service providers (ISPs), sales representatives, and their pipelines and payouts.
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QuestBack29Oslo, Norway$22.0MQuestBack provides feedback management solutions.
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Totango61EnterpriseSan Mateo, United States$128.1MTotango provides enterprise customer success software designed for unlimited scalability, helping cross-functional teams drive productivity, retention, and expansion.
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Ctrl53EnterpriseSan Francisco, United States$8.0MEmpowers sales and customer success professionals with custom data workspaces for faster customer insights.
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Tuvis52EnterpriseTel Aviv, Israel$11.0MEnabling enterprises to conduct business seamlessly over instant customer communication channels.
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Plantt.io49Conversational AITel Aviv, Israel$1.0MCustomer Success Relationship Intelligence platform for proactive customer engagement and improved retention.
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Outreach70Agentic AISeattle, United States$297.0MAI-powered platform for revenue teams to automate workflows, improve engagement, and drive growth.
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An AI-native no-code platform for automating CRM and enterprise workflows.
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Como60Customer EngagementTel Aviv, Israel$261.0MComo Sense provides a customer engagement and loyalty platform for businesses to personalize offers and drive sales.
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BusinessNext59FintechNoida, India$40.0MAI-powered banking software for customer-facing workflows, offering an autonomous operating platform for financial services.
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Ask-AI58EnterpriseSan Francisco, United States$20.0MAsk-AI empowers B2B SaaS support teams with AI agents, support analytics, and no-code automation—boosting customer experience, efficiency, and ROI.
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Neura56MobileSan Francisco, United States$1.0BNeura helps mobile brands enhance customer engagement and retention using AI-powered real-world insights and advanced campaign segmentation.
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Dotega55Customer EngagementTel Aviv, Israel$14.0MDotega is a platform that helps businesses manage and automate their customer communication and engagement.
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FICX55EnterpriseTel Aviv, Israel$11.0MCallVU provides a no-code platform for enterprises to rapidly digitize and automate customer experience journeys across various channels.
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EasySend55InsuranceTel Aviv, Israel$71.5MNo-code platform for transforming forms into digital customer experiences and automating workflows.
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Everafter.ai55EnterpriseSan Francisco, United States$13.0MCustomer hubs for revenue growth and exceptional customer experiences.
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Optimove54AnalyticsTel Aviv, Israel$97.0MOptimove is the first Customer-Led Marketing Platform, empowering brands to personalize customer journeys and increase lifetime value.
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Journeyz48Enterprise$1.0MAI-native intelligence layer for post-sale revenue, enabling proactive customer engagement and retention.
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Usetiful44Customer SuccessTel Aviv, Israel$1.5MUsetiful provides interactive product walkthroughs and onboarding guides for web applications.
- Website HAHapi42CRMTel Aviv, Israel$10.0M
- INInsightera40MarketingTel Aviv, Israel$6.5M
Marketing automation platform for customer engagement and sales.
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Olche is a platform that helps businesses manage and automate their customer support and sales processes.
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Willo38Customer EngagementNew York, United States$3.8MWillo provides a platform for managing and automating customer communication and engagement.
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Perceptive AI38Enterprise$1.6MPerceptive AI's Pistachio app helps B2B SaaS companies reduce churn and expand revenue by empowering Customer Success Managers.
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Motley37AIZurich, Switzerland$21.4MAI-powered business reporting platform that automates data sourcing and report generation.
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SLNG.AI37Agentic AISan Francisco, United States$3.3MSLNG sits between your orchestrator and your models, reducing cost and latency. 11 sovereign hubs. US$ 0.0033 per agent minute.
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Appsflyer75MarketingTel Aviv, Israel$293.1MAppsFlyer is a mobile attribution and marketing analytics platform that helps app developers and marketers measure and optimize campaign performance.
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Retanio19Customer Lifecycle ManagementRetanio models every user to drive adoption, expansion, and retention across the customer lifecycle.
- Website Vipz33Customer Engagement$1.5M
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Yotpo73MarketingNew York, United States$436.0MYotpo is an e-commerce marketing platform that helps brands drive growth through reviews, SMS marketing, loyalty programs, and subscriptions.
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Oracle Corporation72Enterprise SoftwareAustin, United States$26KGlobal technology company providing enterprise software, cloud infrastructure, and hardware solutions.
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NetSuite71Enterprise SoftwareAustin, United States$120.0MCloud-based enterprise resource planning and business management software
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SalesLoft71Sales EnablementAtlanta, United States$273.0MAI Revenue Orchestration Platform for modern sales teams to drive pipeline and close deals faster.
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Walkme71EnterpriseTel Aviv, Israel$307.5MDigital adoption platform simplifying user experiences with guidance, automation, and analytics.
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Sprout Social Influencer Marketing70Social Media ManagementChicago, United States$103.5MSocial media management and analytics platform for businesses.
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Qualtrics Strategy & Research70Experience ManagementProvo, United States$900.0MExperience management software for understanding and acting on customer, employee, and product insights.
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HoneyBook70SMB SoftwareSan Francisco, United States$465.0MAn AI-powered clientflow management platform helping independent businesses streamline billing, contracts, and client communication.
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SendGrid70Communication APIsDenver, United States$79.8MCloud-based email delivery platform for transactional and marketing emails.
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Hai Robotics69Warehouse RoboticsShenzhen, China$644.0MDevelops and deploys intelligent warehouse automation robotics for efficient storage and retrieval.
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Salesforce Einstein69CRMSan Francisco, United States$65.0MAI-powered features integrated into Salesforce's CRM platform to enhance productivity and insights.
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Rhoda AI68RoboticsPalo Alto, United States$612.6MDeveloping AI-powered robot foundation models for autonomous operation in real-world industrial environments.
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Avalara68Tax ComplianceDurham, United States$500.0MAvalara provides cloud-based tax compliance automation software for businesses of all sizes.
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Expensify68Expense ManagementSan Francisco, United States$217.7MAll-in-one expense management platform for businesses, leveraging AI for automation.
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Customer.io67Customer Engagement PlatformBeaverton, United States$55.0MCustomer engagement platform.
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BigPanda67AIOpsRedwood City, United States$407.5MAI-powered incident intelligence and automation platform for IT operations.
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MishiPay67RetailTechLondon, United Kingdom$10.2MModular POS platform for modern retail, enabling frictionless shopping with self-checkout and RFID.
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Edgeverve Smart67Artificial IntelligenceBengaluru, India$1.0MInfosys subsidiary developing AI, automation, and analytics platforms for enterprise digital transformation.
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PagerDuty67Incident ManagementSan Francisco, United States$523.9MPlatform for incident management and digital operations response automation, helping teams resolve issues rapidly and improve customer experience.
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Orion Advisor Solutions67FintechOmaha, United States$223.0MTechnology platform for financial advisors to manage client relationships and operations.
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Blue Prism66Automation & RPALondon, United Kingdom$120.0MEnterprise robotic process automation (RPA) software leader, now part of SS&C Technologies.
Compare Gainsight Customer Success head to head
Side by side on what each one does, what it costs, and what real users report.
- Gainsight Customer Success vs Catalyst
- Gainsight Customer Success vs Zendesk
- Gainsight Customer Success vs QuestBack
- Gainsight Customer Success vs Totango
- Gainsight Customer Success vs Ctrl
- Gainsight Customer Success vs Tuvis
- Gainsight Customer Success vs Plantt.io
- Gainsight Customer Success vs Outreach
- Gainsight Customer Success vs Creatio
- Gainsight Customer Success vs Como

