DigitalGenius
About
DigitalGenius provides an AI agent specifically built for e-commerce brands focused on customer experience. Its platform utilizes conversational and visual AI, integrated with backend systems, to fully resolve customer queries, personalize interactions, and delight customers. This AI agent aims to create loyal customers by handling tasks like generating return labels, identifying lost packages, and processing refunds without agent involvement.
Key facts
At-a-glance profile data
- Website
- digitalgenius.com
- Headquarters
- London, United Kingdom
- Founded
- 2014
- Employees
- 70
- Total funding
- $22M (Series A)
- Business model
- B2B
Funding rounds
| Date | Round | Amount | Lead investors |
|---|---|---|---|
| 19 Dec 2017 | Series A | $15M | Global Founders Capital |
| 1 May 2016 | Seed | $4M | Salesforce Ventures |
| 22 Jun 2015 | Seed | $3M | - |
Tech stack
Detected on digitalgenius.com, last scanned 27 Sept 2026. Run your own scan
- Analytics
- Google Tag Manager
- Support
- Zendesk, HubSpot
- CMS / Builders
- Framer, ReadMe
- Email provider
- Google Workspace
- Status page
- Statuspage
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Frequently asked
How much funding has DigitalGenius raised?
DigitalGenius has raised a total of $22M in funding. The most recent round on record is Series A.
How many employees does DigitalGenius have?
DigitalGenius has approximately 70 people on record.