
ASAPP
AI-powered platform for customer and employee experience automation.
About
ASAPP provides an AI-native® platform, the Customer Experience Platform (CXP), designed to deliver personalized resolutions instantly for enterprise contact centers. Their core offering includes GenerativeAgent® for automating interactions and Human-in-the-Loop (HILA™) workflows, serving industries like travel, insurance, financial services, retail, telecom, utilities, and healthcare. ASAPP's technology aims to help CX teams handle more interactions, resolve issues faster, and improve customer satisfaction without adding headcount.
Key facts
At-a-glance profile data
- Website
- asapp.com
- Headquarters
- New York, United States
- Founded
- 2014
- Employees
- 398
- Total funding
- $305M (Series C)
- Business model
- B2B
Funding rounds
| Date | Round | Amount | Post-money | Lead investors |
|---|---|---|---|---|
| 19 May 2021 | Series C | $120M | $1.6B | Fidelity Management and Research Company, Dragoneer Investment Group |
| 1 May 2020 | Series B | $185M | - | - |
Tech stack
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- Compliance
- SOC 2, PCI DSS, GDPR, CCPA
- Auth
- Auth0
- Analytics
- Google Tag Manager
- Support
- Zendesk
- AI customer support
- Sierra
- CMS / Builders
- Webflow
- CDN
- Cloudflare
- Email provider
- Proofpoint
- Status page
- Statuspage
Frequently asked
How much funding has ASAPP raised?
ASAPP has raised a total of $305M in funding. The most recent round on record is Series C.
How many employees does ASAPP have?
ASAPP has approximately 398 people on record.
