Sapiens announced a partnership with Microsoft to integrate with Microsoft Azure OpenAI Service to enhance Generative AI tools for the insurance industry. Sapiens plans to use Microsoft Azure OpenAI and Azure Power Virtual Agents for insurance companies to simplify the navigation of complex documents like insurance policies.
The AI services and automation from Sapiens can improve customer interactions and reduce the workload on live agents. They can also support underwriters' daily tasks and quicken the process of claim processing and fraud detection.
