Sierra, an agentic AI startup for enterprise sales, co-founded by former Salesforce co-CEO Bret Taylor, has raised $175 million in a new funding round led by Greenoaks Capital, valuing the company at $4.5 billion. Thrive Capital and Iconiq also participated in the round, which follows a previous $110 million raise from Sequoia Capital and Benchmark at a near $1 billion valuation.
The startup, launched less than a year ago, focuses on AI-powered customer service chatbots tailored for enterprise clients, including WeightWatchers and Sirius XM. Sierra has reportedly exceeded $20 million in ARR, with the company claiming its technology reduces "hallucinations", a common flaw in large language models, enabling reliable AI-driven customer interactions.
The funding signals heavy investor interest in agentic AI applications that generate stable revenue, signaling a shift from backing expensive foundational models to practical enterprise tools. Bret Taylor, who also serves as chairman of OpenAI, emphasized that Sierra complements OpenAI’s mission by focusing on business applications rather than competing with foundational AI.
Sierra’s rapid valuation growth reflects enthusiasm for startups with strong founding teams.
Taylor’s background includes leadership at Salesforce and Twitter, where he guided the board during Elon Musk’s high-profile takeover.