Tidio
Agent47Agent Readiness: 47/100. Above median. Measured by StartupHub.ai. Median 41.Trust90Data Trust: 90/100. Top 25%. Measured by StartupHub.ai. Median 61.Live chat and AI chatbot platform for customer support
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About
Tidio combines live chat with AI chatbots (Lyro) for customer support, offering real-time communication across multiple channels (email, Messenger, Instagram). Lyro AI resolves up to 70% of repetitive queries automatically. Works with WordPress, Shopify, BigCommerce.
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Instantly answer your visitors' questions with a personalized chatbot trained on your website content.
In AI Chatbot
AI-powered customer engagement platform for businesses to connect with their audience.
Shares Chatbot, Customer Support
AI-powered chatbot for instant website customer engagement and support.
Shares Artificial Intelligence, Chatbot
AI concierge platform for customer interactions.
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AI Product Demos
Shares Artificial Intelligence, Customer Support
Key facts
- Website
- tidio.com
- Headquarters
- Warsaw, Poland
- Founded
- 2013
- Employees
- 150
- Total funding
- $45M (Series B)
- Business model
- B2B SaaS
Tidio pricing
| Product | Plan | Price |
|---|---|---|
| Tidio | Starter100 Billable conversations, 50 Lyro AI Agent conversations (one-off), 100 Flows visitors reached | $24.17 / month |
| Tidio | GrowthFrom 250 Billable conversations, Everything in Starter plus Advanced analytics, User permissions | $49.17 / month |
| Tidio | PlusCustom Billable conversations, Everything in Growth plus Premium support, Dedicated Success Manager | $300 / month |
| Tidio | PremiumCustom Billable conversations, Everything in Plus plus From 3000 Lyro AI conversations, Guaranteed 50% Lyro AI resolution rate | Not listed |
| Lyro AI Agent | Lyro AI AgentFrom 50 Lyro AI conversations, Human handoff, Customizable communication style | $32.50 / month |
| Flows | FlowsFrom 2000 visitors reached, Collect data, Quote request | $24.17 / month |
7-day free trial on Starter and Growth. Annual billing offers 2 months free. Billable conversations are live conversations and tickets handled by team. Plus is $300 per month plus monthly usage. Premium is contact for pricing.
Available as a stand-alone product and as an add-on. 7-day free trial. Also available to add to Zendesk, Salesforce, or any other help desk software.
Plans as published by Tidio, checked September 2026. Current prices on tidio.com
Tech stack
Detected on tidio.com, last scanned 30 Sept 2026. Run your own scan
- Frontend
- Next.js
- Analytics
- Amplitude, Microsoft Clarity
- Support
- Zendesk
- CMS / Builders
- Webflow
- CDN
- Cloudflare
- Email provider
- Google Workspace
- Cookie consent
- Cookiebot
- Status page
- Statuspage
- Affiliate program
- Self-hosted affiliate
Tidio scores 87. Does yours?
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Frequently asked
What does Tidio do?
Includes 7-day free trial.
Is Tidio trustworthy and reputable?
StartupHub's Data Trust & Reputation score for Tidio is 90 out of 100, a trusted rating, based on site security posture, privacy practices, malware and phishing checks, and public reputation signals.
How much funding has Tidio raised?
Tidio has raised a total of $45M in funding. The most recent round on record is Series B.
How many employees does Tidio have?
Tidio has approximately 150 people on record.
Public record
SEC filings, insider activity, nonprofit links and pay benchmarks for Tidio
