Eglue
Acquired
Enterprise, Robotic Process Automation

Business Overview

e-Glue provides real-time adaptive solutions for customer interaction in call centers. Using its Real-time Adaptive Platform, call centers agents are provided with real-time prompts based on the analysis of contextual information from multiple disparate enterprise systems. E-glue has developed unique intelligent Electronic Performance Support System (EPSS) solutions that can effectively integrate knowledge, processes, and training into a seamless application that empowers agents with the ability to perform more effectively.

Founded
June 2000
Business model
B2B
Offering type
Software
Funding stage
Series C
Total funding
$27 Million
Sectors
Enterprise, Robotic Process Automation

Funding Rounds

Funding Growth Multiple
1.2x

Date Announced

Funding Round

Amount Raised

Investors

AI Technology Stack

AI application
Vertical AI

Similar Startups

STATUS
Acquired
FUNDING
$21 M
FUNDING STAGE
Series C
STATUS
Acquired
FUNDING
$10.5 M
FUNDING STAGE
Series A
STATUS
Acquired
FUNDING
$19.5 M
FUNDING STAGE
Series C
STATUS
Acquired
FUNDING
$15.9 M
FUNDING STAGE
Series B

Related Investors

TYPE
Venture Capital
PORTFOLIO
9
TYPE
Venture Capital
PORTFOLIO
4
TYPE
Venture Capital
PORTFOLIO
5
TYPE
Venture Capital
PORTFOLIO
5

CONTACT

Exit Event

TRANSACTION
Acquisition
DATE ANNOUNCED
June 2010
ACQUIRER
NICE Systems
CONSIDERATION
$29 M

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