Gorgias vs Triple Whale
Gorgias vs Triple Whale, compared side by side on 18 data points: what each one does, how big it is, what it has raised, the tech running each site, and what users report. We score both out of 100 on traction, team and visibility: Gorgias is on 62/100 and Triple Whale on 63/100.
Where each one leads
Gorgias
- agent readiness: 59/100 against 38/100
- funding raised: $101M against $51.7M
Triple Whale
Leads on none of the measures we hold for both companies.
At a glance
| Measure | Gorgias | Triple Whale |
|---|---|---|
| What it is | An AI-powered customer service platform for e-commerce that automates customer interactions. | All your e-commerce data in one easy-to-use dashboard, building the operating system for eCom. |
| Category | Customer Service Automation, Contact Center AI, E-commerce, RetailTech | E-commerce, Data, Data Analytics, Analytics Platform |
| Sells toBusiness model | B2B | B2B |
| Offering | Platform | Software |
| Founded | 2015 | 2021 |
| Headquarters | Montreal, Canada | Tel Aviv, Israel |
| Status | Active | Active |
Size, funding and growth
| Measure | Gorgias | Triple Whale |
|---|---|---|
| Employees | Not published | 281 |
| Headcount growthLast 12 months | Not published | +37.9% |
| Total funding | $101M | $51.7M |
| Latest round | Series C-2 | Series B |
| LinkedIn followers | Not published | 46,264 |
StartupHub scores
Our own 0-100 ratings. They measure company strength and site quality, not which product suits you.
| Measure | Gorgias | Triple Whale |
|---|---|---|
| StartupHub scoreOur 0-100 rating | 62/100 | 63/100 |
| Traction | 40/100 | 59/100 |
| Team | 60/100 | 70/100 |
| Search visibility | 14/100 | 34/100 |
| Quality | 78/100 | 68/100 |
| Agent readinessHow well an AI agent can read and act on the site | D (59/100) | F (38/100) |
| Domain ratingLink authority, 0-100 | 82/100 | 77/100 |
Technology
Detected on each public site, so it reflects the marketing stack as well as the product.
| Measure | Gorgias | Triple Whale |
|---|---|---|
| CDN | Cloudflare | Cloudflare |
| CMS | Webflow | Not detected |
| Frameworks | Not detected | Tailwind CSS |
| Analytics | Segment | Not detected |
| Support stack | HubSpot | Intercom, HubSpot |
Gorgias vs Triple Whale: common questions
Which is better, Gorgias or Triple Whale?
On our 0-100 score Triple Whale rates higher (63/100 against 62/100). The score weights traction, team, visibility and profile completeness, so it reflects company strength rather than which product suits you. We compare the two on 18 data points above: read the rows that match what you are buying for.
How do Gorgias and Triple Whale compare on the numbers?
Gorgias leads on agent readiness (59/100 against 38/100), funding raised ($101M against $51.7M).
Read the full Gorgias review and pricing or the Triple Whale review and pricing. You can also browse other Gorgias alternatives we track.