Gainsight Customer Success vs Stitch
Gainsight Customer Success vs Stitch, compared side by side on 14 data points: what each one does, how big it is, what it has raised, the tech running each site, and what users report. We score both out of 100 on traction, team and visibility: Gainsight Customer Success is on 70/100 and Stitch on 54/100.
Where each one leads
Gainsight Customer Success
- our overall score: 70/100 against 54/100
- agent readiness: 47/100 against 22/100
- domain rating: 79/100 against 21/100
- funding raised: $405M against $25.0M
Stitch
Leads on none of the measures we hold for both companies.
At a glance
| Measure | Gainsight Customer Success | Stitch |
|---|---|---|
| What it is | Customer Success and Product Experience software platform for customer retention and growth. | Stitch is a platform that helps businesses automate and manage their customer communication workflows. |
| Category | B2B SaaS, Enterprise Software, SaaS, Customer Success | Customer Communication, Workflow Automation, Customer Engagement, SaaS |
| Sells toBusiness model | B2B | B2B |
| Offering | Platform | Software |
| Founded | 2009 | 2016 |
| Headquarters | San Francisco, United States | San Francisco, United States |
| Status | Active | Inactive |
Size, funding and growth
| Measure | Gainsight Customer Success | Stitch |
|---|---|---|
| Employees | 1,116 | Not published |
| Headcount growthLast 12 months | +11.6% | Not published |
| Total funding | $405M | $25.0M |
| Latest round | Series E | Series A |
| LinkedIn followers | 165,556 | Not published |
StartupHub scores
Our own 0-100 ratings. They measure company strength and site quality, not which product suits you.
| Measure | Gainsight Customer Success | Stitch |
|---|---|---|
| StartupHub scoreOur 0-100 rating | 70/100 | 54/100 |
| Traction | 60/100 | Not published |
| Team | 70/100 | 24/100 |
| Search visibility | 52/100 | Not published |
| Quality | 78/100 | Not published |
| Agent readinessHow well an AI agent can read and act on the site | D (47/100) | F (22/100) |
| Domain ratingLink authority, 0-100 | 79/100 | 21/100 |
Technology
Detected on each public site, so it reflects the marketing stack as well as the product.
| Measure | Gainsight Customer Success | Stitch |
|---|---|---|
| Hosting | Not detected | Self Managed |
| CDN | Cloudflare | Not detected |
| CMS | WordPress | Not detected |
| Frameworks | Jquery, Bootstrap | Bootstrap |
| Analytics | Google Tag Manager | Not detected |
Gainsight Customer Success vs Stitch: common questions
Which is better, Gainsight Customer Success or Stitch?
On our 0-100 score Gainsight Customer Success rates higher (70/100 against 54/100). The score weights traction, team, visibility and profile completeness, so it reflects company strength rather than which product suits you. We compare the two on 14 data points above: read the rows that match what you are buying for.
How do Gainsight Customer Success and Stitch compare on the numbers?
Gainsight Customer Success leads on our overall score (70/100 against 54/100), agent readiness (47/100 against 22/100), domain rating (79/100 against 21/100), funding raised ($405M against $25.0M).
Read the full Gainsight Customer Success review and pricing or the Stitch review and pricing. You can also browse other Gainsight Customer Success alternatives we track.