Gainsight Customer Success vs Outreach
Gainsight Customer Success vs Outreach, compared side by side on 22 data points: what each one does, how big it is, what it has raised, the tech running each site, and what users report. We score both out of 100 on traction, team and visibility: Gainsight Customer Success is on 70/100 and Outreach on 70/100.
Where each one leads
Gainsight Customer Success
- domain rating: 79/100 against 60/100
- funding raised: $405M against $297M
Outreach
- headcount: 1,540 against 1,116
- LinkedIn following: 330,403 against 165,556
At a glance
| Measure | Gainsight Customer Success | Outreach |
|---|---|---|
| What it is | Customer Success and Product Experience software platform for customer retention and growth. | AI-powered platform for revenue teams to automate workflows, improve engagement, and drive growth. |
| Category | B2B SaaS, Enterprise Software, SaaS, Customer Success | Agentic AI, AI Agent, Sales Engagement, Revenue Intelligence |
| Sells toBusiness model | B2B | B2B |
| Offering | Platform | Platform |
| Founded | 2009 | 2014 |
| Headquarters | San Francisco, United States | Seattle, United States |
| Status | Active | Active |
Size, funding and growth
| Measure | Gainsight Customer Success | Outreach |
|---|---|---|
| Employees | 1,116 | 1,540 |
| Headcount growthLast 12 months | +11.6% | Not published |
| Total funding | $405M | $297M |
| Latest round | Series E | Series D |
| Valuation | Not published | $1.0B |
| LinkedIn followers | 165,556 | 330,403 |
StartupHub scores
Our own 0-100 ratings. They measure company strength and site quality, not which product suits you.
| Measure | Gainsight Customer Success | Outreach |
|---|---|---|
| StartupHub scoreOur 0-100 rating | 70/100 | 70/100 |
| Traction | 60/100 | 60/100 |
| Team | 70/100 | 70/100 |
| Search visibility | 52/100 | 53/100 |
| Quality | 78/100 | 78/100 |
| Agent readinessHow well an AI agent can read and act on the site | D (47/100) | D (43/100) |
| Domain ratingLink authority, 0-100 | 79/100 | 60/100 |
Technology
Detected on each public site, so it reflects the marketing stack as well as the product.
| Measure | Gainsight Customer Success | Outreach |
|---|---|---|
| CDN | Cloudflare | Cloudflare |
| CMS | WordPress | Webflow |
| Frameworks | Jquery, Bootstrap | Bootstrap |
| Analytics | Google Tag Manager | Google Tag Manager, Amplitude |
Gainsight Customer Success vs Outreach: common questions
Which is better, Gainsight Customer Success or Outreach?
Both score the same on our 0-100 rating, so the choice comes down to the 22 data points in the tables above rather than overall company strength.
How do Gainsight Customer Success and Outreach compare on the numbers?
Gainsight Customer Success leads on domain rating (79/100 against 60/100), funding raised ($405M against $297M). Outreach leads on headcount (1,540 against 1,116), LinkedIn following (330,403 against 165,556).
Read the full Gainsight Customer Success review and pricing or the Outreach review and pricing. You can also browse other Gainsight Customer Success alternatives we track.