Freshworks vs Zoho Workplace
Freshworks vs Zoho Workplace, compared side by side on 14 data points: what each one does, how big it is, what it has raised, the tech running each site, and what users report. We score both out of 100 on traction, team and visibility: Freshworks is on 56/100 and Zoho Workplace on 56/100.
At a glance
| Measure | Freshworks | Zoho Workplace |
|---|---|---|
| What it is | Cloud-based software company providing AI-powered customer service, IT service management, and CRM solutions. | A unified suite of productivity, collaboration, and communication tools for businesses. |
| Category | AI, SaaS, CRM, ITSM | Productivity Software, Collaboration Software, Enterprise Software, Business Process Management |
| Sells toBusiness model | B2B | B2B |
| Offering | Software | Software |
| Founded | 2010 | 2020 |
| Headquarters | San Mateo, United States | Chennai, India |
| Status | Active | Active |
Size, funding and growth
| Measure | Freshworks | Zoho Workplace |
|---|---|---|
| Employees | Not published | 30,569 |
| Total funding | $150M | Not published |
| Latest round | Series H | Series A |
| Valuation | $3.5B | Not published |
| LinkedIn followers | Not published | 2,673,110 |
StartupHub scores
Our own 0-100 ratings. They measure company strength and site quality, not which product suits you.
| Measure | Freshworks | Zoho Workplace |
|---|---|---|
| StartupHub scoreOur 0-100 rating | 56/100 | 56/100 |
| Traction | 40/100 | 20/100 |
| Team | Not published | 70/100 |
| Community | 8/100 | Not published |
| Search visibility | 25/100 | 32/100 |
| Quality | 83/100 | 68/100 |
| Agent readinessHow well an AI agent can read and act on the site | D (46/100) | D (51/100) |
| Domain ratingLink authority, 0-100 | 90/100 | 92/100 |
Technology
Detected on each public site, so it reflects the marketing stack as well as the product.
| Measure | Freshworks | Zoho Workplace |
|---|---|---|
| Hosting | AWS | Not detected |
| CDN | Cloudflare | Not detected |
| Support stack | Freshdesk | Not detected |
Freshworks vs Zoho Workplace: common questions
Which is better, Freshworks or Zoho Workplace?
Both score the same on our 0-100 rating, so the choice comes down to the 14 data points in the tables above rather than overall company strength.
Read the full Freshworks review and pricing or the Zoho Workplace review and pricing. You can also browse other Freshworks alternatives we track.