Freshworks vs Raiseaticket
Freshworks vs Raiseaticket, compared side by side on 13 data points: what each one does, how big it is, what it has raised, the tech running each site, and what users report. We score both out of 100 on traction, team and visibility: Freshworks is on 56/100 and Raiseaticket on 18/100.
Where each one leads
Freshworks
- our overall score: 56/100 against 18/100
- domain rating: 90/100 against 69/100
Raiseaticket
Leads on none of the measures we hold for both companies.
At a glance
| Measure | Freshworks | Raiseaticket |
|---|---|---|
| What it is | Cloud-based software company providing AI-powered customer service, IT service management, and CRM solutions. | Cloud-based free helpdesk solution that's powerful, insightful, and easy to use. |
| Category | AI, SaaS, CRM, ITSM | Help Desk Software, Customer Service Software, Ticketing System, Customer Support |
| Sells toBusiness model | B2B | B2B |
| Offering | Software | Software |
| Founded | 2010 | 2007 |
| Headquarters | San Mateo, United States | Malta, Malta |
| Status | Active | Active |
Size, funding and growth
| Measure | Freshworks | Raiseaticket |
|---|---|---|
| Employees | Not published | 11 |
| Total funding | $150M | Not published |
| Latest round | Series H | Not published |
| Valuation | $3.5B | Not published |
| LinkedIn followers | Not published | 121 |
StartupHub scores
Our own 0-100 ratings. They measure company strength and site quality, not which product suits you.
| Measure | Freshworks | Raiseaticket |
|---|---|---|
| StartupHub scoreOur 0-100 rating | 56/100 | 18/100 |
| Traction | 40/100 | 11/100 |
| Community | 8/100 | Not published |
| Search visibility | 25/100 | 31/100 |
| Quality | 83/100 | Not published |
| Agent readinessHow well an AI agent can read and act on the site | D (46/100) | D (43/100) |
| Domain ratingLink authority, 0-100 | 90/100 | 69/100 |
Technology
Detected on each public site, so it reflects the marketing stack as well as the product.
| Measure | Freshworks | Raiseaticket |
|---|---|---|
| Hosting | AWS | Not detected |
| CDN | Cloudflare | Cloudflare |
| Support stack | Freshdesk | Not detected |
Freshworks vs Raiseaticket: common questions
Which is better, Freshworks or Raiseaticket?
On our 0-100 score Freshworks rates higher (56/100 against 18/100). The score weights traction, team, visibility and profile completeness, so it reflects company strength rather than which product suits you. We compare the two on 13 data points above: read the rows that match what you are buying for.
How do Freshworks and Raiseaticket compare on the numbers?
Freshworks leads on our overall score (56/100 against 18/100), domain rating (90/100 against 69/100).
Read the full Freshworks review and pricing or the Raiseaticket review and pricing. You can also browse other Freshworks alternatives we track.