Freshworks vs Quals AI
Freshworks vs Quals AI, compared side by side on 12 data points: what each one does, how big it is, what it has raised, the tech running each site, and what users report. We score both out of 100 on traction, team and visibility: Freshworks is on 56/100 and Quals AI on 24/100.
Where each one leads
Freshworks
- our overall score: 56/100 against 24/100
- domain rating: 90/100 against 20/100
Quals AI
- agent readiness: 55/100 against 46/100
At a glance
| Measure | Freshworks | Quals AI |
|---|---|---|
| What it is | Cloud-based software company providing AI-powered customer service, IT service management, and CRM solutions. | AI-driven qualitative research platform for faster, deeper consumer insights. |
| Category | AI, SaaS, CRM, ITSM | Qualitative Research, AI, Market Research, Consumer Insights |
| Sells toBusiness model | B2B | B2B |
| Offering | Software | Platform |
| Founded | 2010 | 2023 |
| Headquarters | San Mateo, United States | Newport, United Kingdom |
| Status | Active | Inactive |
Size, funding and growth
| Measure | Freshworks | Quals AI |
|---|---|---|
| Total funding | $150M | Not published |
| Latest round | Series H | Not published |
| Valuation | $3.5B | Not published |
StartupHub scores
Our own 0-100 ratings. They measure company strength and site quality, not which product suits you.
| Measure | Freshworks | Quals AI |
|---|---|---|
| StartupHub scoreOur 0-100 rating | 56/100 | 24/100 |
| Traction | 40/100 | Not published |
| Team | Not published | 70/100 |
| Community | 8/100 | Not published |
| Search visibility | 25/100 | 2/100 |
| Quality | 83/100 | Not published |
| Agent readinessHow well an AI agent can read and act on the site | D (46/100) | D (55/100) |
| Domain ratingLink authority, 0-100 | 90/100 | 20/100 |
Technology
Detected on each public site, so it reflects the marketing stack as well as the product.
| Measure | Freshworks | Quals AI |
|---|---|---|
| Hosting | AWS | Google Cloud |
| CDN | Cloudflare | Not detected |
| Support stack | Freshdesk | Not detected |
Freshworks vs Quals AI: common questions
Which is better, Freshworks or Quals AI?
On our 0-100 score Freshworks rates higher (56/100 against 24/100). The score weights traction, team, visibility and profile completeness, so it reflects company strength rather than which product suits you. We compare the two on 12 data points above: read the rows that match what you are buying for.
How do Freshworks and Quals AI compare on the numbers?
Freshworks leads on our overall score (56/100 against 24/100), domain rating (90/100 against 20/100). Quals AI leads on agent readiness (55/100 against 46/100).
Read the full Freshworks review and pricing or the Quals AI review and pricing. You can also browse other Freshworks alternatives we track.