Freshworks vs Heyy
Freshworks vs Heyy, compared side by side on 17 data points: what each one does, how big it is, what it has raised, the tech running each site, and what users report. We score both out of 100 on traction, team and visibility: Freshworks is on 56/100 and Heyy on 43/100.
Where each one leads
Freshworks
- our overall score: 56/100 against 43/100
- agent readiness: 46/100 against 21/100
- domain rating: 90/100 against 44/100
- funding raised: $150M against $1.5M
Heyy
Leads on none of the measures we hold for both companies.
At a glance
| Measure | Freshworks | Heyy |
|---|---|---|
| What it is | Cloud-based software company providing AI-powered customer service, IT service management, and CRM solutions. | Heyy pioneers fully self-operating AI businesses, handling customer support to marketing with AI employees across various messaging channels. |
| Category | AI, SaaS, CRM, ITSM | Agentic AI, AI Agent, Conversational AI, Customer Service Automation |
| Sells toBusiness model | B2B | B2B |
| Offering | Software | Platform |
| Founded | 2010 | 2022 |
| Headquarters | San Mateo, United States | Tel Aviv, Israel |
| Status | Active | Active |
Size, funding and growth
| Measure | Freshworks | Heyy |
|---|---|---|
| Employees | Not published | 6 |
| Total funding | $150M | $1.5M |
| Latest round | Series H | Not published |
| Valuation | $3.5B | Not published |
| LinkedIn followers | Not published | 404 |
StartupHub scores
Our own 0-100 ratings. They measure company strength and site quality, not which product suits you.
| Measure | Freshworks | Heyy |
|---|---|---|
| StartupHub scoreOur 0-100 rating | 56/100 | 43/100 |
| Traction | 40/100 | 39/100 |
| Team | Not published | 30/100 |
| Community | 8/100 | 8/100 |
| Search visibility | 25/100 | 43/100 |
| Quality | 83/100 | 48/100 |
| Agent readinessHow well an AI agent can read and act on the site | D (46/100) | F (21/100) |
| Domain ratingLink authority, 0-100 | 90/100 | 44/100 |
Technology
Detected on each public site, so it reflects the marketing stack as well as the product.
| Measure | Freshworks | Heyy |
|---|---|---|
| Hosting | AWS | Vercel |
| CDN | Cloudflare | Cloudflare |
| CMS | Not detected | Webflow |
| Analytics | Not detected | Google Analytics 4, Google Tag Manager, PostHog, Facebook Pixel |
Product and pricing
| Measure | Freshworks | Heyy |
|---|---|---|
| Key features | Not published | AI Employees, One Platform, Many Channels, Simplicity, Built In, Seamlessly Integrated, Automated Responses, Lead Generation & Conversion |
Freshworks vs Heyy: common questions
Which is better, Freshworks or Heyy?
On our 0-100 score Freshworks rates higher (56/100 against 43/100). The score weights traction, team, visibility and profile completeness, so it reflects company strength rather than which product suits you. We compare the two on 17 data points above: read the rows that match what you are buying for.
How do Freshworks and Heyy compare on the numbers?
Freshworks leads on our overall score (56/100 against 43/100), agent readiness (46/100 against 21/100), domain rating (90/100 against 44/100), funding raised ($150M against $1.5M).
Read the full Freshworks review and pricing or the Heyy review and pricing. You can also browse other Freshworks alternatives we track.