Decagon vs Ruby Receptionists
Decagon vs Ruby Receptionists, compared side by side on 21 data points: what each one does, how big it is, what it has raised, the tech running each site, and what users report. We score both out of 100 on traction, team and visibility: Decagon is on 62/100 and Ruby Receptionists on 52/100.
Where each one leads
Decagon
- our overall score: 62/100 against 52/100
- agent readiness: 54/100 against 39/100
- funding raised: $166M against $38.8M
- LinkedIn following: 72,158 against 14,304
Ruby Receptionists
Leads on none of the measures we hold for both companies.
At a glance
| Measure | Decagon | Ruby Receptionists |
|---|---|---|
| What it is | Decagon builds AI-native customer support agents that autonomously resolve customer issues across multiple channels. | 24/7 virtual receptionist and live chat services for small to medium-sized businesses. |
| Category | Customer Support, Artificial Intelligence, AI Agent, Conversational AI | Customer Support, Virtual Assistant, Call Center Services, Small Business Services |
| Sells toBusiness model | B2B | B2B |
| Offering | Software | Services |
| Founded | 2023 | 2003 |
| Headquarters | San Francisco, United States | Portland, United States |
| Status | Active | Active |
Size, funding and growth
| Measure | Decagon | Ruby Receptionists |
|---|---|---|
| Employees | 541 | 672 |
| Total funding | $166M | $38.8M |
| Latest round | Series C | Majority Equity Investment |
| Valuation | $1.5B | Not published |
| LinkedIn followers | 72,158 | 14,304 |
StartupHub scores
Our own 0-100 ratings. They measure company strength and site quality, not which product suits you.
| Measure | Decagon | Ruby Receptionists |
|---|---|---|
| StartupHub scoreOur 0-100 rating | 62/100 | 52/100 |
| Traction | 60/100 | 58/100 |
| Team | 30/100 | 40/100 |
| Search visibility | 23/100 | 33/100 |
| Quality | 78/100 | 58/100 |
| Agent readinessHow well an AI agent can read and act on the site | D (54/100) | F (39/100) |
| Domain ratingLink authority, 0-100 | Not published | 70/100 |
Technology
Detected on each public site, so it reflects the marketing stack as well as the product.
| Measure | Decagon | Ruby Receptionists |
|---|---|---|
| Hosting | Vercel | Not detected |
| CDN | Cloudflare | Cloudflare |
| CMS | Webflow | WordPress |
| Frameworks | Not detected | Jquery |
| Analytics | Google Tag Manager, Segment, Facebook Pixel | Google Analytics 4, Google Tag Manager, Hotjar |
| Support stack | HubSpot | HubSpot |
Decagon vs Ruby Receptionists: common questions
Which is better, Decagon or Ruby Receptionists?
On our 0-100 score Decagon rates higher (62/100 against 52/100). The score weights traction, team, visibility and profile completeness, so it reflects company strength rather than which product suits you. We compare the two on 21 data points above: read the rows that match what you are buying for.
How do Decagon and Ruby Receptionists compare on the numbers?
Decagon leads on our overall score (62/100 against 52/100), agent readiness (54/100 against 39/100), funding raised ($166M against $38.8M), LinkedIn following (72,158 against 14,304).
Read the full Decagon review and pricing or the Ruby Receptionists review and pricing. You can also browse other Decagon alternatives we track.