Artificial Intelligence

Bumble found 78% wanted AI photo feedback but only 10% used it

Bumble's AI photo feedback won 78% support in research but drew 10 to 15% usage in its AB test, forcing guardrails and cheaper models.

By Daniel Singer, Editor, StartupHub.ai

1 min read

Supriya Subudhi of Bumble on stage discussing AI photo feedback AB testing at AI Engineer
Credit: AI Engineer

Supriya Subudhi, product manager at Bumble, told AI Engineer that 78% wanted AI photo feedback but only 10 to 15% used it in a 50/50 test.

Bumble found 78% wanted AI photo feedback but only 10% used it - AI Engineer
Bumble found 78% wanted AI photo feedback but only 10% used it, AI Engineer

Before that test, Bumble had more than 20 million monthly active users who told research they could not judge if their dating profile was good, Subudhi said.

After shipping, top-line gains hid tail failures where the model told smiling photos to smile more, and Subudhi said Bumble added guardrails and human review of real outputs instead of trusting averages.

The best LLM cost about 10 times a simpler approach, Subudhi said, and unlike Bumble's matching algorithm where incremental cost is low, generative cost rises with every use.

Subudhi pointed to Meta's Muse AI staying US and Canada only for regulatory reasons, said Bumble paused the feature outside the US, and the constraint matters as Bumble now faces a reported $1.3 billion sale at a 138% premium according to FHM India.

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No attacker, affected system beyond dating profiles, or patch was demoed, and the question Subudhi never answered is whether long-term brand trust can justify a bill that grows with success?

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TopicsBumbleSupriya SubudhiAI EngineerMetaMuse AIFHM India

Daniel Singer

Written by

Daniel Singer

Editor, StartupHub.ai

Daniel Singer is the editor of StartupHub.ai, a technology expert and thought leader on AI and its applications across sectors, from fintech and healthcare to developer tooling and consumer software. He writes and tests the tools covered here thoroughly and regularly, and built StartupHub.ai to give founders, operators and buyers a clearer read on what they are actually being sold.

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