TurnUp

TurnUp is a Ghent-based startup that provides an AI-powered platform designed to help dental and medical practices significantly reduce no-shows and last-minute cancellations. The platform integrates with existing practice management systems to predict appointments at risk of being missed by analyzing historical patient data, scheduling patterns, and external factors. It then automates proactive patient engagement through targeted communications. TurnUp also automates administrative tasks such as appointment confirmations, cancellations, rescheduling, and waiting list management. Their AI receptionist, Elissa, can communicate with patients in multiple languages and outside of regular office hours, aiming to reduce administrative workloads and optimize appointment capacity for healthcare providers.